KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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KnowBe4 the best cybersecurity training platform
What do you like best about the product?
It was pretty easy to configure my first training. My representative was knowledgeable enough to walk me through the platform. ADSync helps to sync users with my AD environment.You can start with simple module and go to more advance one. You can use posters, games, newsletters,etc
What do you dislike about the product?
It take me bit of the time to configure phish alert button for GSuite. I need to involve Google support to troubleshoot the issue and finally I was able to put it to work.
What problems is the product solving and how is that benefiting you?
My users become more knowledgeable about all type of phishing, spear-phishing, spoofing e-mail that company receive on daily basis. The know thinking before clicking on suspicious links.
Recommendations to others considering the product:
Easy to implement and more than 900 different training video modules on huge variety of different topics.
I was able to find even nodules that are non related to cyber security
I was able to find even nodules that are non related to cyber security
If you're not using KnowBe4 now, Just Do It!
What do you like best about the product?
I have been amazed at the depth of training information available from KnowBe4.
The variety of ways to test your employees is also amazing. They have some awesome templates that are very customizable to use for phish testing your employees to make it as tempting as possible.
Automatic remedial training for employees who fall for a phishing test simplifies administration greatly and we can see the progress (good or bad) our employees are making.
The variety of ways to test your employees is also amazing. They have some awesome templates that are very customizable to use for phish testing your employees to make it as tempting as possible.
Automatic remedial training for employees who fall for a phishing test simplifies administration greatly and we can see the progress (good or bad) our employees are making.
What do you dislike about the product?
The biggest quirk I've found is when an employee completes training, the dashboard doesn't always reflect that the employee has finished. I think this is happening because the employee is simply closing out the training when they finish (or think they've finished) and don't exit gracefully at the end.
What problems is the product solving and how is that benefiting you?
Our baseline phishing test reveals a very disappointing 60+ % failure. After the initial round of training, subsequent phishing tests have dropped that down to below 5%.
Time will tell as we continue to test our employees with a wide variety of phishing styles whether they maintain that level. Automatic release of monthly update training (along with weekly email tips) will hopefully keep it in their minds.
Time will tell as we continue to test our employees with a wide variety of phishing styles whether they maintain that level. Automatic release of monthly update training (along with weekly email tips) will hopefully keep it in their minds.
Recommendations to others considering the product:
The results are better than I expected. Even the demos don't give you a full grasp of the level of tools they provide. Worth every penny.
Know Be4 has been a Great addition to our organization
What do you like best about the product?
The ability to view and have data and feedback on the safety and status of our phishing safety
What do you dislike about the product?
There is not much i dislike, it had been a great product, fairly easy to use and set up and monitor.
What problems is the product solving and how is that benefiting you?
We are providing phishing training and monitoring.
Recommendations to others considering the product:
I would highly recommend know be 4. It is easy to use and provide great insight and training for our organization.
Wonderful user experience.
What do you like best about the product?
I like the ability to setup training campaigns for multiple months, and to add follow up training for clickers.
What do you dislike about the product?
Some of the setup in the phishing campaigns is not crystal clear.
What problems is the product solving and how is that benefiting you?
Our users have learned to be more careful by investigating emails before they click, forward, or reply.
Very Helpful
What do you like best about the product?
We started working with KnowBe4 while we were in the middle of a breach. We were able to easily get a training campaign up and running.
What do you dislike about the product?
End users expect a simpler process to get into training. KnowBe4 requires them to set up an account. We're going to use a good deal of KnowBe4 training, so I think as training continues people are going to find it easier.
What problems is the product solving and how is that benefiting you?
We are currently in the middle of our first round of training. I've had a surprising number of people give me positive input on the training. I'm looking forward to sending trial phishing emails out.
Great vendor!
What do you like best about the product?
Awesome content that is updated regularly. Ability to set a training program in place and it runs on its own with minimal intervention. Support is top notch as well.
What do you dislike about the product?
Lots of material - sometimes overwhelming. Great problem to have!
What problems is the product solving and how is that benefiting you?
Training and phishing testing on a regular basis with accurate reporting. Timely training that we can tie to results and performance.
Quality End User Security Testing and Training
What do you like best about the product?
Whats most helpful is simply having another tool to test my users and help educate them about security threats.
What do you dislike about the product?
Simply the time it takes to get everything going, not that it's any worse than other systems I use, just that my organization is under staffed.
What problems is the product solving and how is that benefiting you?
We've got regular testing of our users dealt with right up front, phishing emails go out and remediation is handled with very little involvement from me.
Recommendations to others considering the product:
Not having a system in place before KnowBe4 leaves me at a little bit of a loss based on price and functionality. Since we have gone live with KnowBe4 several of our other vendors have brought on similar offerings but KnowBe4 remains an industry leader.
Fantastic product/program and team
What do you like best about the product?
This product and training program is already having a significant impact at my organization. The KnowBe4 team is really dedicated to your success.
What do you dislike about the product?
A little clunky to setup/start but once you understand everything is starts to make sense.
What problems is the product solving and how is that benefiting you?
We are identifying the staff members that pose the most risk to our organization and correcting their behaviors while better preparing the rest of the organization
Recommendations to others considering the product:
I don't think you can go wrong with the product.
An Essential Training To Protect Your Assets and People
What do you like best about the product?
We greatly appreciate the ability to send simulated phishing emails to our employees to try to catch them off-guard and use those instances as training opportunities. The platform is easy to navigate and use, and there are plenty of community-provided email templates you can use to simulate messages appearing to originate from big names - Apple, Microsoft, Chase, etc.
The ability to track who has viewed a message versus actually clicked on a link, to even tracking to see if personal information was entered on the false website has been instrumental in helping us tweak our training to focus on areas needed for improvement.
The ability to track who has viewed a message versus actually clicked on a link, to even tracking to see if personal information was entered on the false website has been instrumental in helping us tweak our training to focus on areas needed for improvement.
What do you dislike about the product?
It's a struggle to find items to dislike about the platform. One improvement I would like to see is a better streamlined wizard-driven process of creating a campaign batch of emails to send to users, along with hints and tips on how best to craft phishing emails to users. Also would like to see better ways to have an 'endless' campaign to run that sends random popular phishing emails to users.
What problems is the product solving and how is that benefiting you?
KnowBe4 has been an easy but powerful tool in helping to engrain into our employees the need to be vigilant in thinking before you click. The biggest sale for us was the ability to send out simulated phishing emails. We can send from ready-made templates and even have the ability to create our own that fit our business culture. These emails not only give us feedback on where further training is required; it keeps our users on their toes about every email that comes to them and to question everything. This training has resulted in users notifying us first of questionable material versus having to cleanup malicious software.
Recommendations to others considering the product:
Make sure you work with the KnowBe4 team to help onboard and set up your campaigns - the process of working with a person live dramatically improved the experience starting with KnowBe4 and ensured we understood the platform entirely.
KnowBe4 has done a lot to inform and challenge our users to take on responsibility for security
What do you like best about the product?
The phishing campaigns are easy to set up and implement.
What do you dislike about the product?
No complaints so far. The platform works as advertised and I have had no issues.
What problems is the product solving and how is that benefiting you?
KnowBe4 has created a difference in the way our users approach their inboxes. They now take care to be sure of what they click and question suspicious email.
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