KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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People over product
What do you like best about the product?
As an admin of the platform for a small company, under 50 employees, I like how user-friendly this product is. The dashboard has a great overview of the company and when I drill down it’s easy to see where an employee missed something, phishing email, campaign, training, etc. I can then personalize the training for the individual employee.
What do you dislike about the product?
Even with the recent update to the Risk Score, it’s convoluted and hard to use as a training or educational tool.
What problems is the product solving and how is that benefiting you?
I inherited the product but it was severely underutilized by the previous admin. I have effectively leveraged it so that all employees are now aware what KnowBe4 is. It helped employees understand that there are bad actors everywhere and that the human element can be the strongest force to protect the company.
KnowBe4 security awareness training has helped us educate users as well as see who needs more learn
What do you like best about the product?
Short insightful training modules to keep knowledge fresh in users minds and through their daily actions and interactions.
What do you dislike about the product?
Some training can be too animated/cartoonish and feel some users feel that we may be talking down to them by assigning them too cute of a training modules.
What problems is the product solving and how is that benefiting you?
Keeping users up to date on current threats, it benefits me by giving me more time to work on other projects.
Makes it easy to deliver training
What do you like best about the product?
Its ease of use and big library with options
What do you dislike about the product?
That is is not easy to preview the videos you want to administer
What problems is the product solving and how is that benefiting you?
It allows my organization to comply with the required cybersecurity training.
Our employee awareness has skyrocketed over the last 3 years!
What do you like best about the product?
How engaging it is for our employees and how much they look forward to the "Inside Man Training".
What do you dislike about the product?
It is sometimes too repetitive, more quizzes would be helpful.
What problems is the product solving and how is that benefiting you?
It is keeping the employees engaged, while improving their understanding of possible risks.
Awareness training that is easy to like and works for our users
What do you like best about the product?
Knowbe4 security awareness training has been very easy to use and also very highly effective. Our users seem to really get a lot out of it and it doesn't pose a great burden on them.
What do you dislike about the product?
I haven't really noticed any downside to the training except for once in a great while one of our users claims to have finished the training but the dashboard shows that they have not completed it yet.
What problems is the product solving and how is that benefiting you?
The training really helps keep our users on their toes when it comes to spotting suspicious emails.
Easy and fun
What do you like best about the product?
It is easy and fun. The console is easy to navigate and there are a lot of visual features and graphs.
What do you dislike about the product?
There is. Nothing i dislike. It’s easy to use.
What problems is the product solving and how is that benefiting you?
It giving my users confidence and skills to catch bad emails.
Fantastic!
What do you like best about the product?
The different types of videos and interactions.
What do you dislike about the product?
Sometimes they go on too long but overall great.
What problems is the product solving and how is that benefiting you?
It is explaining the why to users.
Offers the tools and automation needed
What do you like best about the product?
KnowBe4 gives all the tools I need to create a training program and helps automate it to reduce administration time.
What do you dislike about the product?
The platform could benefit from additional training modules, particularly in the micro focused area.
What problems is the product solving and how is that benefiting you?
It introduces risk concepts to our users and gauges understanding and adherence to best practice.
AIDA, Deepfakes, and Smarter Training - KnowBe4 Keeps Raising the Bar
What do you like best about the product?
The new deepfake training is very impressive and is a must given the current security landscape. We also upgraded to AIDA Powered training which has been a game changer. Being able to train people based on risk level, behavior, and type of failure is great versus the previous way we were doing it which was more of a one size fits all approach. We also now have access to the deepfake training, if you haven't demoed/previewed it I recommend you do. We've had great feedback already from it blowing employees minds, it's a great way to make training more engaging rather than focusing all on video modules.
What do you dislike about the product?
Uploading SCORM files for custom training is still clunky and to me seems outdated. A smoother import process is definitely needed with clearer error messaging and better compatibility support would make a large difference.
What problems is the product solving and how is that benefiting you?
The ability to issue the proper training to the right end-user.
Essential training made easy for the non-technical
What do you like best about the product?
It covers all security topics, including newly current topics such as AI. Easy to digest yet interesting enough for technical folks to stay involved. I've administered the training (live 45 minute sessions) with hundreds of employees from high level executives to blue collar and they all have found value in the content. I like that KnowBe4 emphasizes the impact that a phishing attempt can happen to ANYONE regardless of rank, title or access.
What do you dislike about the product?
It mentions to employees that they can submit anonymous tips about insider threats (as an example) which we don't have at my company.
What problems is the product solving and how is that benefiting you?
It teaches folks to be unafraid of submitting phishing emails and brings awareness of the latest true phishing attempts circulating within my business
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