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Reviews from AWS customer

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2,234 reviews
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External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Most fun part of my job!

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
KnowBe4 has helped create a culture of suspicion here. People are actually looking before they leap when it comes to clicking on links in emails.
What do you dislike about the product?
Nothing really. I have yet to find anything I don't like.
What problems is the product solving and how is that benefiting you?
Solving the mindlessly clicking of links in emails.


    Trent H.

KnowBe4 - Excellent platform for Information Security Training

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
KnowBe4 is a great tool to help employees develop Information Security awareness.
What do you dislike about the product?
Very happy with the product so I can't say that there is anything particular that I dislike
What problems is the product solving and how is that benefiting you?
We are creating a culture of awareness and this is being passed onto our members.
Recommendations to others considering the product:
This is a platform that is definately worth implementing.


    Ron S.

Invaluable tool for our IT security

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
KnowBe4 is easy to deploy and maintain. The training is very good and varied.
What do you dislike about the product?
I have no complaints with KnowBe4 training and testing.
What problems is the product solving and how is that benefiting you?
My users are very aware of social engineering. KnowBe4 helps me keep them on top of it.


    Financial Services

Strengthening The Weakest Link

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
User experience & ease of use. It's incredibly easy to use to test & train employees.
What do you dislike about the product?
They could implement a favorites or popular section in the training materials to make it easy to know which pieces are good ones to send out to the company.
What problems is the product solving and how is that benefiting you?
Security is only as good as your weakest link. KnowBe4 is a great way to not only assess that biggest weakness (the employees), but also to address, train, & overall strengthen the security of the firm.
Recommendations to others considering the product:
Security is only as good as your weakest link. KnowBe4 is a great way to not only assess that biggest weakness (the employees), but also to address, train, & overall strengthen the security of the firm.


    Nicole W.

DRASTICALLY reduced the number of employees clicking on email links

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
I absolutely love and utilize the phishing simulations and trainings as a result of the simulations. I use the scheduled campaigns to send out tips and tricks each month. Phish alert button is enabled on our email accounts as well as the second chance alert. All of these things have played a major role in stabilizing our environment at my company.
What do you dislike about the product?
I have not found anything that I dislike about the system.
What problems is the product solving and how is that benefiting you?
People at my organization actually fell victim to CEO fraud and that was the last straw and what made me go out and purchase this service. I have noticed a significant drop in the number of people clicking on links in emails and i believe folks have gained knowledge with the annual training that they get assigned in addition to any training as a result of a phishing simulation.
Recommendations to others considering the product:
If you struggle with cyber security at your organization, this is an amazing tool. I did a free "trial" where I sent out the first phishing simulation to see if I liked this, and it surpassed my expectations. Wonderful platform!


    Pam K.

Best in Show User Training for the Sysadmin of Many Hats

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
KnowBe4 has helped us satisfy immediate NIST and CIS control requirements, at an affordable price for small businesses. The training is performed in such a way that even the less computer savvy users understand the impact.
What do you dislike about the product?
There's a push for performing phishing tests, however, we have a different process for those tests internally. The sales people have been less pushy about us utilizing that feature. I would much prefer if they split off phishing and training into different price points, but the current setup is fine.
What problems is the product solving and how is that benefiting you?
We were able to immediately become compliant with several aspects of NIST/CIS requirements, plus our users are accepting of this style of training. The biggest benefit is that over the last 2 years our employee pool doubled, which created some gaps in other types of employee training. Our IT training, however, was able to accommodate that quick of an increase without too much of a budget increase. I spend less time preparing, deploying, and tracking training that any other department in the company.
Recommendations to others considering the product:
Even if you don't use the phishing, Vishing, or USB features, the training campaigns are the easiest to prepare, deploy, and track for Sysadmins that are responsible for more than just one aspect of their IT world. The price point is spot on for small businesses.


    Financial Services

Great Value For The Money

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
Well designed content that allows for customization to make phishing campaigns more realistic.
What do you dislike about the product?
Minor issues synching with our Active Directory, but that was mostly caused by the way our
AD was set up.
What problems is the product solving and how is that benefiting you?
The user response has been extraordinary and there has been a substantial improvement in user awareness. But now I get the blame whenever my VP gets a 'questionable' email!
Recommendations to others considering the product:
Money well spent, great value!


    Kyle K.

Knowbe4

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
Creating and monitoring phishing campaigns is a quite simple with Knowbe4's UI. If anyone clicks on the phishing campaign e-mail they can be added directly to a training campaign. The training courses offered up give you a bit of variety and different time length options, they also happen to be decently entertaining.
What do you dislike about the product?
The cost is mildly steep for smaller organizations.
What problems is the product solving and how is that benefiting you?
Knowbe4 has helped us to teach users to question the legitimacy of most e-mail that comes into their inbox greatly reducing phishing attempts.


    Civil Engineering

very user friendly

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
The ease of use and the ability to always get help.
What do you dislike about the product?
No dislikes, this software is helps with everything.
What problems is the product solving and how is that benefiting you?
The end user aspect of things, our users are better prepared to reorganize what is a dangerous email.
Recommendations to others considering the product:
The videos are amazing, make sure to utilize even the HR portion.


    Real Estate

Knowbe4 is an excellent product

  • August 28, 2019
  • Review provided by G2

What do you like best about the product?
ease of administration, very customizable
What do you dislike about the product?
some end users have trouble ending the training modules, many come up as incomplete or not started. many errors with completion of training. big issue
What problems is the product solving and how is that benefiting you?
teaching the clickers what not to do.