KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Invaluable tool
What do you like best about the product?
User education and the Phish Alert tool.
What do you dislike about the product?
That I did not get started on this sooner. This software can save you big time by preventing data loss.
What problems is the product solving and how is that benefiting you?
We started Phish alert before our migrations from on prem Exchange to O365 and boy am I glad we did. While we love the tight integrations of O365 and Azure AD, the service is inherently insecure due to logging in with email addresses and the same password to your AD account. So, it is highly targeted by phishermen (see what I did there?). Seriously though, we started our baseline of phish prone users at around 60% and have moved that under 10% in just a few short months with the simulations. This product is a must for any company this day and time.
Very Thankful
What do you like best about the product?
Staff keep in mind that any email could or can be a phishing email.
What do you dislike about the product?
Staff complain about the training. Some users don't even watch them.
What problems is the product solving and how is that benefiting you?
We had a problem with staff not having any cybersecurity training. We solved that problem with KnowBe4. Staff actually catch the test phishing emails and show me them.
Very promising
What do you like best about the product?
The training, especially the automatic induction packs.
What do you dislike about the product?
The over American nature of a lot of the content
What problems is the product solving and how is that benefiting you?
Reducing security risks in the business, and the phish button reducing support desk overhead
Educational
What do you like best about the product?
Ability to teach our organization about phishing
What do you dislike about the product?
Reports are hard to find and get to. Would like to go directly to the campaign we are on.
What problems is the product solving and how is that benefiting you?
Has made folks aware of the importance of phishing
Excellent training platform
What do you like best about the product?
We enjoy the diversity of training offered and the ability to test users regularly.
What do you dislike about the product?
There is currently nothing we dislike about the KnowBe4 platform.
What problems is the product solving and how is that benefiting you?
Our users are much more aware of potential phishing and other email scams. Our click rate has dropped significantly.
Recommendations to others considering the product:
Be sure to mention if you use Google/Postini for filtering. Special setup is required.
Great Product
What do you like best about the product?
The customizable phishing email I can create.
What do you dislike about the product?
I dislike nothing everything works as expected
What problems is the product solving and how is that benefiting you?
We have survived 2 CEO phishing attacks.
All encompassing system for training users in cyber security
What do you like best about the product?
I like that you can phish your users then push them to do training if they fail! The dashboard is easy to navigate and reports are easy to produce.
What do you dislike about the product?
No automated reports on Training campaigns but I've heard this is coming.
What problems is the product solving and how is that benefiting you?
Reminding users to think before they click. Our user base is more aware of the consequences of their actions.
Recommendations to others considering the product:
It's a great phishing simulation tool with the benefits of allowing targeted training.
Tammy's Review
What do you like best about the product?
There is so much to like about know before. The customer success manager that is assigned to you for all your questions and the numerous training mods are great!
What do you dislike about the product?
I have not found anything I dislike at this time.
What problems is the product solving and how is that benefiting you?
We sent out our first phishing email and over 70% failed. This phishing allowed me to show management we need more security training.
Powerful and effective tools
What do you like best about the product?
Setting up the phishing tests was a breeze. I have them recurring so we get decent, current metrics on how our staff are doing.
What do you dislike about the product?
Honestly, there is not much I don't like. There are a few of the training modules that don't really apply, but there are so many to choose from it isn't really a problem.
What problems is the product solving and how is that benefiting you?
Security awareness training content and testing our staff with phishing.
The product is very good
What do you like best about the product?
Easy to navigate and setup everything you need
What do you dislike about the product?
Didn't find anything like this yet. Everything is very good
What problems is the product solving and how is that benefiting you?
Training users with this product is very easy and a lot of fun. Users are happy that they can do training through games and videos instead of studying a lot of materials through reading.
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