KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Great variety of training materials
What do you like best about the product?
Number and variety of training materials and ease of use.
What do you dislike about the product?
I don't have any issues yet. We've successfully done an initial phishing test and have just begun our first training assignment.
What problems is the product solving and how is that benefiting you?
We needed to continue fake phishing tests and refresh training for our users. Now we have fresh new training materials that are frequently updated. I really appreciate the synch option to Active Directory so that new employees are automatically added.
Amazing product that works!
What do you like best about the product?
Our organization uses the the monthly training as part of our compliance program. The phishing and training has proved beneficial and our overall risk has dropped. Great product!
What do you dislike about the product?
Nothing, everything works great! I highly recommend this product.
What problems is the product solving and how is that benefiting you?
Overall compliance and making tracking of our training much easier for audits.
Recommendations to others considering the product:
I checked out several companies and nothing compares to KnowBe4.
A wide variety of relevant and fresh content
What do you like best about the product?
KnowBe4 offers a wide variety of content that is updated throughout the year. The videos, animations, games, and handouts offer a variety of ways to reach users and address different learning styles. The variety of shorter and longer content is a plus. The ability to send weekly newsletters to my users is another benefit. Overall the service does what it says and I haven't experienced any problems with its functionality.
One-on-one telephone and email support is excellent. Being partnered with a customer rep who checks in periodically to consult on training campaigns and implementation is a huge benefit for me.
One-on-one telephone and email support is excellent. Being partnered with a customer rep who checks in periodically to consult on training campaigns and implementation is a huge benefit for me.
What do you dislike about the product?
The interface is less than user friendly and the workflow is burdensome (i.e. you must acquire content from the marketplace (even if you have a subscription for it) before you can use it in a campaign, and you lose your work if you have to exit the campaign to adopt content).
Some of the content has a bit of a lower production value that many of my users expect from enterprise videos and content.
On-prem Active Directory integration is more difficult than comparable products I have used; although once it's set up, it works fine.
Some of the content has a bit of a lower production value that many of my users expect from enterprise videos and content.
On-prem Active Directory integration is more difficult than comparable products I have used; although once it's set up, it works fine.
What problems is the product solving and how is that benefiting you?
We use KnowBe4 for weekly phishing alerts, phishing testing, and security training. We have seen a significant improvement in phishing and social engineering knowledge since starting with KnowBe4. Overall our users are more aware of online security and less likely to open unknown files or click unknown links.
Recommendations to others considering the product:
Overall this is a well-rounded product. It can improve by updating its admin UI, offering pre-designed training programs, and improving content quality.
Phish tests work painlessly
What do you like best about the product?
The phish testing can be automated and scheduled
What do you dislike about the product?
Drilling down into phish tests can take some time. Also the reporting is a little lacking.
What problems is the product solving and how is that benefiting you?
Identifying happy clickers in the office.
Training our users to detect and avoid phishing scams in their email inboxes
What do you like best about the product?
It's easy to manage ongoing training campaigns to keep our users up to date on the latest phishing scams out there.
What do you dislike about the product?
Sometimes I find the user interface a bit cumbersome. As an admin, I have to go through an excessive series of clicks to get to the content I'm looking for.
What problems is the product solving and how is that benefiting you?
We've experienced multiple real-world attacks on our users through phishing attempts. By using the KnowBe4 user training on a weekly basis, we've seen many of our users become more adept at spotting and avoiding those suspicious emails in the inbox.
Recommendations to others considering the product:
Check out their yearly convention events. We went to KB4CON in Orlando in 2019. It was awesome!
The training set up for our organization was flawless!
What do you like best about the product?
I like the variety of training courses offered from safety, security awareness, HR topics & more!
What do you dislike about the product?
My experience with KnowBe4 has been positive. I haven't experienced any issues.
What problems is the product solving and how is that benefiting you?
The KnowBe4 training allows us to engage our associates and provide critical training that is easily accessed and completed during their work day.
ROI is through the roof.
What do you like best about the product?
As a small agency, with a small IT staff, we simply don't have the free cycles to create the materials KnowBe4 provides for us. They look great, speak to very relevant subject matter, and save us so much time. They have a very professional staff and incredible service, always reaching out to see if they can help.
What do you dislike about the product?
I wish I had more free cycles to take greater advantage of all that the product has to offer. Very extensive.
What problems is the product solving and how is that benefiting you?
Raising security awareness is huge, having your staff comfortable enough to talk about it is critical. This gets the conversation started very quickly. It really speaks to our end users.
Recommendations to others considering the product:
Insane value.
Unbound KnowBe4 Review
What do you like best about the product?
Wide variety of available training videos, and "The Inside Man" series is a new favorite - different tactic for training videos which is a great idea! It is developing a much greater awareness across all our user base that every person has responsibility for security.
What do you dislike about the product?
I have not seen any downsides at this point.
What problems is the product solving and how is that benefiting you?
Helping our users become more aware of their role in maintaining our organization's security. It is creating dialog across all of our user base, as they discussing with each other the phishing simulations that they are receiving.
Recommendations to others considering the product:
The use of alternate videos, which contain humor/satire, has proven to be very valuable to many of our users who tend to see this kind of training as boring. These alternatve videos which KB4 has produced is a great bonus feature.
Great for onboard training on security
What do you like best about the product?
Great for teaching users what to watch out for then put them to the test.
All of our users are required to complete about 60 minutes of training courses to teach/refresh knowledge on email security and social hacking.
Recently we added the training for harassment prevention which was easily to implement since users were already familiar with the training site.
All of our users are required to complete about 60 minutes of training courses to teach/refresh knowledge on email security and social hacking.
Recently we added the training for harassment prevention which was easily to implement since users were already familiar with the training site.
What do you dislike about the product?
Some browsers can have issues if they leave a training open too long
What problems is the product solving and how is that benefiting you?
Security awareness training.
Recommendations to others considering the product:
Plan and test with a pilot group
My review
What do you like best about the product?
It allows me to me my requirements for providing end-user training by leveraging the services of Knowbe4
What do you dislike about the product?
I have no dislikes presently. It would be great to have this training within our intranet,
What problems is the product solving and how is that benefiting you?
Educating users of their role in protecting the network environment.
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