KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Keeps my Company Protected
What do you like best about the product?
Easily customizable features, tasks, emails, and campaigns simplify deployment to ensure that each employee group gets sent relevant emails. Settings can be dynamic enough for the admin to set and let the user interaction drive the actual "training" process. Phishing emails are super simple to set up and vary in difficulty.
What do you dislike about the product?
The basic package doesn't have too many training videos, but it is the basic package. The other packages are a little pricey for small businesses.
What problems is the product solving and how is that benefiting you?
Protection from ransomeware!! It keeps people updated on the current threats, as well as on the lookout for fake emails. It adds a complete level of protection to our email servers that we can't actually do ourselves (since the employees are the last line of defense).
KnowBe4 Jump Started Awareness Training
What do you like best about the product?
There is a rich set of education and audit modules that is continuously being updated. Dashboards make it easy to see compliance across education and user auditing. Most of all, our users like it.
What do you dislike about the product?
The solution is easy to use, robust and continuously being updated and enhanced - There is nothing of any significance that we don't like.
What problems is the product solving and how is that benefiting you?
We needed put in place a process to continuously improve our security posture overall with ongoing end-user awareness and education being a strong part of that plan.
KnowBe4 helped address the user component challenge by providing pre-built education topics we provide our users quarterly and auditing tools ("internal phishing campaigns") to see how well the lessons stick monthly. KnowBe4 tracks progress compliance for the former to ensure people are attending and tells us how people do with the latter to allow us to focus re-training efforts effectively.
After a year with KnowBe4, our "vulnerability scores" are less than half of our industries average. Our users tell us that the education is informative, relevant and appreciated.
KnowBe4 helped address the user component challenge by providing pre-built education topics we provide our users quarterly and auditing tools ("internal phishing campaigns") to see how well the lessons stick monthly. KnowBe4 tracks progress compliance for the former to ensure people are attending and tells us how people do with the latter to allow us to focus re-training efforts effectively.
After a year with KnowBe4, our "vulnerability scores" are less than half of our industries average. Our users tell us that the education is informative, relevant and appreciated.
Recommendations to others considering the product:
We selected KnopwBe4 after a thorough research of the market and talking to industry peers. KnowBe4 is very progressive and aggressively updating their solution and adding value. The continue to monitor the market and anticipate our needs.
Highly recommended!
Highly recommended!
Fun & Educational
What do you like best about the product?
Super for for me as an IT Manager and added benefit of training my users who are now much better!
What do you dislike about the product?
Adding new users is clunky and has way too many steps.
What problems is the product solving and how is that benefiting you?
Additional training for users violating policies.
Recommendations to others considering the product:
It's worth it - go ahead and implement!
KnowBe4 Changed Our Security Awareness
What do you like best about the product?
Our culture was not fully aware of the risks associated with clicking links and opening files in e-mails they received. Nearly a third of them were deemed "phish-prone" in our base line test. We dropped that to less than 3% per test and we have even gotten down to 0% for some tests.
What do you dislike about the product?
Not much to dislike with KnowBe4. We have been very pleased with the program we are on.
What problems is the product solving and how is that benefiting you?
We were extremely phish-prone as an organization. It is hard to say what events we have avoided but the awareness level - from the senior staff on down - is through the roof.
KnowBe4 is a great solution for all businesses to utilize
What do you like best about the product?
We selected KnowBe4 to enhance our IT Security Training and for the ability to create our own phishing email tests. The training is informative and easy for our users to follow allowing us to assign several courses per year.
What do you dislike about the product?
There is nothing we dislike about KnowBe4
What problems is the product solving and how is that benefiting you?
The phishing email tests assisted in identifying where additional internal training was needed and has improved our employees reporting of genuine phishing attempts.
Recommendations to others considering the product:
It is easy to setup and use. They offer a wide range of security topics for training and provide great reporting. Support has been great.
Tremendous Value for extremely reasonable costs
What do you like best about the product?
I was constricted by an extremely low budget for this but was wowed by the price versus the features (which were better than all the competition anyway...)
What do you dislike about the product?
The campaigns workflows are still a little clunky in some areas, but we see improvements every quarter in that area, to be fair. Whitelisting can be a hurdle for the domains they spoof.
What problems is the product solving and how is that benefiting you?
Our people are far more likely to avoid suspicious emails than before, and the training is really clear and straightforward, so our clickers dropped from 48% fooled to 2% in one year!
Recommendations to others considering the product:
Give it a try and you will be hooked
Just in time
What do you like best about the product?
Working for a local government it is hard to get people to understand the human firewall aspect of security. With a few governement entities getting hit with Ransomware (just read the news) we decided to get proactive and get people in the habit of not clicking everything in the world.
The best thing about know before is the sheer amount of content available for testing your human firewall as well as the training materials. Its not just about phishing as they go into some detail that a normal user can understand on the how it is done.
The best thing about know before is the sheer amount of content available for testing your human firewall as well as the training materials. Its not just about phishing as they go into some detail that a normal user can understand on the how it is done.
What do you dislike about the product?
There is currently nothing I dislike. If I had to pick one thing I would ask for more options in the Vishing campaigns.
What problems is the product solving and how is that benefiting you?
People would fall for some of the most basic scams causing the IT department to come clean up. The user isn't really to blame as I would say it was just lack of knowledge. The benefits are the users are paying attention to what they are doing now and sometimes we can have a discussion without the blank stares.
A game changer
What do you like best about the product?
KnowBe4 allows you to identify your employees that are most likely to click potentially malicious links, open dangerous attachments, or even give away sensitive information. You can then target those employees with security awareness training and track their progress over time. This "test and train" tool can literally change the culture of a workplace and teach employees to be more skeptical.
What do you dislike about the product?
Can sometimes be tough to get the initial whitelisting setup. Luckily the KnowBe4 help desk is very helpful and friendly and can ensure that this setup step is an painless as possible.
What problems is the product solving and how is that benefiting you?
We use KnowBe4 phishing results to explain the importance of implementing multi-factor authentication. It changes the conversation from a theoretical "what if" scenario to one of exact numbers of email users that clicked links and gave away network credentials. It also makes it easier to get IT budget if you can show the kinds of damage the simulated emails could have caused.
Recommendations to others considering the product:
Do not hesitate another second - the hackers certainly are not waiting around to strike! Get this at your company ASAP and start reaping the benefits from a trained, skeptical workforce.
We have been using the product for 1.5 years
What do you like best about the product?
The training is easy to provide and the monitoring of completion is good. Also, most end users were happy with the training and even went through it with their family,.
What do you dislike about the product?
Finding the exact training video you want to use is a little overwhelming.
What problems is the product solving and how is that benefiting you?
Our end users appear to this point to be more aware of attachments to and links within emails
Recommendations to others considering the product:
Ensure you have the internal resources to set up campaigns, monitor results, etc. You need one person with time to do this as the system does require administration. In our organization we are very lean in our IT staffing and it has presented challenges for us.
Best Security Awareness program around.
What do you like best about the product?
Ease of use, employee acceptance, board reporting, ease of administration.
What do you dislike about the product?
Vishing is in early stages, needs to get up with phishing program.
What problems is the product solving and how is that benefiting you?
Greatly improved Security Awareness reducing phishing clicks.
Recommendations to others considering the product:
Try them you will be amazed.
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