KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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KnowBe4 is able to provided a service to my company that is priceless
What do you like best about the product?
The Phishing test are amazing and allow us to stay on top of keeping our employees aware. The free tools are very helpful in keeping us informed.
What do you dislike about the product?
We have been very satisfied with everything.
What problems is the product solving and how is that benefiting you?
Training and Awareness
KnowBe4 makes educating employees on topics like Social Engineering simple
What do you like best about the product?
Ability to create phishing tests, manage the results, and easily assign training courses to those users that fail a phish test.
What do you dislike about the product?
Nothing, really we have not experienced any problems.
What problems is the product solving and how is that benefiting you?
Educating employees about electronic security awareness, what the emerging threats are, and how to recognize Social Engineering Attacks.
Great Platform!
What do you like best about the product?
Engaging training modules, intuitive interface, great tracking of campaigns, and the ability to get creative with campaigns. We also love having the ability to load our own content into the system.
What do you dislike about the product?
Some modules won't work in any browser other than Google Chrome.
What problems is the product solving and how is that benefiting you?
Since rolling out KnowBe4 training to our users, security awareness is visibly at the forefront of everyone's mind. Our users are now more alert and cautious and some have personally thanked me for providing them with information to keep them, and the company, safer.
Recommendations to others considering the product:
Run some of the free utilities and see how you can leverage this platform to work for you.
Modern Interface, User Friendly, Great Content
What do you like best about the product?
The interface is well-done and easy to navigate. The training videos are excellent, the users love them...AND they learn.
What do you dislike about the product?
More support around how to get after users who refuse to complete their training could be useful
What problems is the product solving and how is that benefiting you?
Most of our users no longer fall for phishing emails. Actually, they no longer trust anything that is emailed to them!
Great resource
What do you like best about the product?
Great resource for getting employees knowledgeable and becoming cyber resilient. Not to mention all of the other training that is offered. Since using KnowBe4 there has been nothing but positive feedback from the users.
What do you dislike about the product?
I can’t really say there are any downsides or dislikes
What problems is the product solving and how is that benefiting you?
We are working to resolve the ever growing risk of spam and spoof emails.
This benefits our users in both business and personal life.
This benefits our users in both business and personal life.
Easy and effective solution
What do you like best about the product?
Tons of templates make it easy to train and test the users. There's always something new to choose from.
What do you dislike about the product?
I'm unable to think of anything that I dislike about the platform.
What problems is the product solving and how is that benefiting you?
Our phish prone percentage has fallen from 38% at the onset of the program, to less than 2%. My users are using the Phish Alert Button to report messages they are unsure about. KB4 has improved our overall security posture.
Best Phishing Awareness Product Out There
What do you like best about the product?
I love the customization and features that is associated with their Phishing campaigns, training, Voice-Phishing, and more.
What do you dislike about the product?
Possibility of offering customization of phishing emails for campaigns. Some features have their limitations
What problems is the product solving and how is that benefiting you?
No problems thus far. I like the fact that a rep called out of the blue and guided me on how to make my KnowBe4 campaigns and training better for my employees. He went over extra features I was unaware of.
Invaluable tool
What do you like best about the product?
User education and the Phish Alert tool.
What do you dislike about the product?
That I did not get started on this sooner. This software can save you big time by preventing data loss.
What problems is the product solving and how is that benefiting you?
We started Phish alert before our migrations from on prem Exchange to O365 and boy am I glad we did. While we love the tight integrations of O365 and Azure AD, the service is inherently insecure due to logging in with email addresses and the same password to your AD account. So, it is highly targeted by phishermen (see what I did there?). Seriously though, we started our baseline of phish prone users at around 60% and have moved that under 10% in just a few short months with the simulations. This product is a must for any company this day and time.
Very Thankful
What do you like best about the product?
Staff keep in mind that any email could or can be a phishing email.
What do you dislike about the product?
Staff complain about the training. Some users don't even watch them.
What problems is the product solving and how is that benefiting you?
We had a problem with staff not having any cybersecurity training. We solved that problem with KnowBe4. Staff actually catch the test phishing emails and show me them.
Very promising
What do you like best about the product?
The training, especially the automatic induction packs.
What do you dislike about the product?
The over American nature of a lot of the content
What problems is the product solving and how is that benefiting you?
Reducing security risks in the business, and the phish button reducing support desk overhead
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