KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Pretty easy interface - easy to test
What do you like best about the product?
Variety of templates in the system covering applicable subjects.
What do you dislike about the product?
It's another training program... Not so much fun with tight firewalls as youtube is required for training videos.
What problems is the product solving and how is that benefiting you?
Working on phishing training. Relatively quick and easy to deploy.
Fantastic training for our employees.
What do you like best about the product?
the variation of training modules and the ability to automate the phishing and training campaigns.
What do you dislike about the product?
sometimes the length is too long for our linemen. I may have to break them out into a separate group.
What problems is the product solving and how is that benefiting you?
virus and malware infections. third party explanation of why security is important and not having easy-to-guess passwords.
Recommendations to others considering the product:
This is a very inexpensive option for cooperatives like ours that are electric utilities and have real cyber security guidelines we have to conform to.
KB4 great phish test tool
What do you like best about the product?
I like the variety of options when sending phish tests and it's user friendly after the first learning curve.
What do you dislike about the product?
The user management page could be easier to admin.
What problems is the product solving and how is that benefiting you?
We run quarterly Phishing tests and they have helped to create great awareness about e-mail threats.
Recommendations to others considering the product:
We are looking into using the KB4 Compliance Manager tool.
The Human Factor - KnowBe4 Training
What do you like best about the product?
One of the things I appreciate the most about KnowBe4 training is the human element. The training is relevant and touches on topics and ideas my users can grasp. Being able to gain the "buy-in" I need from my staff is invaluable in making sure we are prepared to defend against attacks.
What do you dislike about the product?
One of my pet peeves is I would like the opportunity to offer the training without my users having to receive email links to authenticate. I constantly test my users and remind them to discard suspicious emails. A sandboxed environment from which to offer the training to my staff would be a nice addition.
What problems is the product solving and how is that benefiting you?
Some of the business problems I'm solving are directly related to compliance. Required training is something that isn't going to go away. The reporting I receive after a training campaign is very good and satisfies my compliance requirements. One of the best tangible benefits I've realized though, is the decrease in the number of phishing emails clicked on by my users.
Recommendations to others considering the product:
For the cost of the product, the support, and the reporting you get, KnowBe4 is covering all of my needs. The market notoriety it receives is often commented on by auditors and examiners I work with. IT is one of the areas I feel very confident in when approaching an audit. The feedback I receive from end users is also very good. The specialized training available for Board and Executives is brief, but very good.
Activate and go
What do you like best about the product?
We set it up and just let it do its job. All of our employees get a couple phishing emails a month, trying to trick them. As planned we are continually getting better at identifying the culprits. I also like the weekly Scam of the Week emails that highlight the latest scams. These are beneficial for not only work but also home use. I often find myself forwarding these home so my wife can see them.
What do you dislike about the product?
Seems like if you look hard enough at the link (when you hover over it with the mouse pointer) you can find "kb4" somewhere in the displayed text, a sure giveaway.
What problems is the product solving and how is that benefiting you?
We are training our employees to recognize phishing emails thus preventing malware, ransomware, and whatnot. Also we are becoming knowledgeable about the latest scams.
Recommendations to others considering the product:
Great training for employees. Also demonstrates to HHS that you are complying with the HIPAA Security Rule by providing periodic refresher training. I also keep all of my weekly Scam of the Week emails for the same purpose.
Beyond expectations, the Security and training beyond comprehension.
What do you like best about the product?
Starting from the sales staff, to the support staff the entire process was as easy as turning on the radio. The entire program is built for ease of use and functionality so I can get the valuable training to the users without having to spend hours with setup and configuration.
What do you dislike about the product?
Finding dislikes with this product is hard, but there are some minor opinions that would enhance the experience from my standpoint, being able to further customize phishing tests as well as more vishing options would be useful, as well as individual phishing tests and training versus group only. I don't see these points as dislikes but more as minor recommendations.
What problems is the product solving and how is that benefiting you?
As an industry that is targeted by many malicious entities, we can use KnowBe4 to fill a training and knowledge gap in our company, that will allow us to remain safe and secure. The benefits outweigh the cost 10 fold as we reduce the loss by human error and from outside influence.
Recommendations to others considering the product:
If you have any questions or are concerned if this product is right for your company then ask your sales rep for a Proof of Concept Baseline Phishing test, the numbers will speak for themselves. Look at the training, takes a course for yourselves, always out weight the benefits.
And please do not wait until something like a CEO scam happens to you and you lose thousands or hundreds of thousands to take measures to prevents it. You don't prevent the flu by getting a flu shot after you have the flu, its just common sense.
And please do not wait until something like a CEO scam happens to you and you lose thousands or hundreds of thousands to take measures to prevents it. You don't prevent the flu by getting a flu shot after you have the flu, its just common sense.
KnowBe4 is on the job
What do you like best about the product?
The authenticity and variety of the phishing emails that is available plus the flexibility to modify pretty much any aspect of the implementation is a giant plus. Also, the automation of the program and the service/support we receive has been awesome.
What do you dislike about the product?
At this point of our implementation I like everything about the program. The only dislike I have had is the fact the IT Department becomes the bad guy for trying to trick the users and making them complete training. Now we have customized everything to correspond to the HR Department and now the problem is solved, no more bad guy.
What problems is the product solving and how is that benefiting you?
The likelihood of our network being compromised by the scumbags has been significantly reduced. Our users are much more aware of the threat social engineering poses and new employees become aware very quickly how serious we are about computer and user vulnerabilities.
Recommendations to others considering the product:
Buy in from the stakeholders is key and then make sure you communicate results.
KnowBe4 is essential security training and testing
What do you like best about the product?
The ability to test your user base and see where your vulnerabilities are coupled with training for remediation
What do you dislike about the product?
I cannot think of anything about KnowBe4 that I dislike.
What problems is the product solving and how is that benefiting you?
Increased security awareness among the user base of the companies I have implemented this on behalf of. It is essential to train your user base to spot and avoid Phishing attempts. There is no more pertinent security measure you can take.
Recommendations to others considering the product:
Do it! I recommend KnowBe4 to all my colleagues.
PFA loves KnowBe4
What do you like best about the product?
The easy to use web interface and reporting tools.
What do you dislike about the product?
There is nothing to dislike about the KnowBe4 product line.
What problems is the product solving and how is that benefiting you?
Helping stop our computers from becoming infected by malware is the biggest benefit.
Recommendations to others considering the product:
Try it!
Excellent way for small organization to improve cyber security and training
What do you like best about the product?
Excellent support with the" how to" and most of the video training or phishing is already set up for use. Is easy to find templates that match your company to employ.
What do you dislike about the product?
Need to use several menus to move and mostly easy but need work in it regularly to keep from forgetting where some items are stored, good side is support is always available and work monthly with us.
What problems is the product solving and how is that benefiting you?
training rank in file users on keeping up to date on trends in security
Recommendations to others considering the product:
Cost and completeness of product makes it excellent value
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