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2,297 reviews
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    Alexander R.

Knowbe4 is a terrific product for security awareness and training that always has people buzzing

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
You can cater it to your business needs. As well as the training is very informative
What do you dislike about the product?
It is a little finicky to work with at first
What problems is the product solving and how is that benefiting you?
Cyber Security training


    Thomas R.

Knowbe4 is the best

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
KnowBe4 KSAT is a top-notch security awareness training platform. The content is engaging, up-to-date, and easy to digest for all levels of users. Kevin Mitnick’s real-world examples add credibility and keep users interested. The platform is easy to manage, with great reporting tools and automated phishing campaigns that really help track progress and reinforce learning. Highly recommend for any organization looking to boost its human firewall.
What do you dislike about the product?
My only con to knowbe4 is that it Just needs a fully random button for phishing
What problems is the product solving and how is that benefiting you?
Solving training and teaching people about the ever growing cyber environment and threats


    Manufacturing

Content is effective and and interest easy to use

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
Training and phish testing remains up to date with threat landscape. As an international company, the language options are also very valuable.
What do you dislike about the product?
It’s hard to know if I’m utilizing the service to its highest potential for my organization.
What problems is the product solving and how is that benefiting you?
Helps to identify weaknesses in our security culture.


    Government Administration

The gold standard for security training

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
The mass array of templates, games and other content available to use in trainings.
What do you dislike about the product?
It can be overwhelming to get started with KSAT.
What problems is the product solving and how is that benefiting you?
Training end users to recognize bad and dangerous emails and why it’s important to our org.


    Barb B.

Amazing & Flexable

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
As a manager I can choose my content and advance schedule my training. It’s a very flexable. A necessary tool in my cyber defense toolbox!
What do you dislike about the product?
Modifying groups is a little cumbersome when you don’t use it often.
What problems is the product solving and how is that benefiting you?
Cyber Safety - keeping users informed and updated on the latest threats. This allows the users to remain productive.


    Sheree M.

Knowledge is power

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
I think that kb4 has great list of modules. There are learning curb.
What do you dislike about the product?
There are times I would like to see more modules to choose.
What problems is the product solving and how is that benefiting you?
There is nothing bad. I feel my tool hasn’t reach it optimizations. I hope to get there soon,


    Oliver C.

Good Product and Great Customer Service

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
They have great customer service. I have a sales rep and a technical contact. My technical contact is so helpful. He walks me through doing anything that I need to do on the console (launching campaigns, running phishing test, user setup, etc.)
What do you dislike about the product?
The phishing templates could be better. They could have more varied topics and updated more often.
What problems is the product solving and how is that benefiting you?
It is really helping our user community become more security aware. It has been critical to increasing our security posture.


    Automotive

KnowBe4 Security Awareness Training

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
KnowBe4 has so much content that comes along with the training module. Inside Man is awesome and is loved across many companies. Also, the ability to customize your phishing campaigns is super helpful as well.
What do you dislike about the product?
Unless you are on a very high tier with them, support can be a bit of challenge.
What problems is the product solving and how is that benefiting you?
Allows us to easily create phishing campaigns, gives us access to a rich content library and both of these has helped us transform our security culture dramatically over the last 3 years.


    Susan J.

I'd rather be proactive than reactive!

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
It keeps up with the current cyber security landscape. It's the easiest for employees to use, and fast to implement.
What do you dislike about the product?
As a manager, I want to know which questions my employees miss, so I can concentrate on learning opportunities.
What problems is the product solving and how is that benefiting you?
It is a check box that lowers our cyber insurance, but it makes our employees more knowledgeable and about thinking before clicking.


    Tim D.

Always updated training

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
I have found KB4 to be the most up-to-date on training topics
What do you dislike about the product?
The number of modules can be overwhelming
What problems is the product solving and how is that benefiting you?
The ability to create small modules with fantastic reporting has really helped transform the Awareness program