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Reviews from AWS customer

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External reviews

2,291 reviews
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External reviews are not included in the AWS star rating for the product.


    Construction

KnowBe4 has been a great tool!

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
The ability to give our users training that they can use in business and personal life.
What do you dislike about the product?
How frequent new training is updated, better training videos.
What problems is the product solving and how is that benefiting you?
It has helped us educate our users about the dangers of clicking on phishing emails and also helped educate on how to spot a phishing email


    Banking

Kb4 is a great product

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
The automated training and keeping up with new trends.
What do you dislike about the product?
Don't have any complaints about know be4.
What problems is the product solving and how is that benefiting you?
It automates and streamlines are training.


    Non-Profit Organization Management

Survery

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and the amount of data. Availability of material
What do you dislike about the product?
It's more me and time to setup training. More automation
What problems is the product solving and how is that benefiting you?
Keeping users aware of threats and training them on behavior when situations arise.


    Construction

Helps us get people to not click on sh*t

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
It gives us the ability to test our end users and see which users pose the greatest risk and need a more targeted training
What do you dislike about the product?
A lot of the options and templates are not relevant to us and we usually have to change everything on the template that applies.
What problems is the product solving and how is that benefiting you?
Educating end users. They are our first line of defense and knowledge is poweer!


    Thomas K.

Review on security Awareness training

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
It keeps users up to date with security issues and phishing attempts in the worlds
What do you dislike about the product?
The portal for the end users to do training.
What problems is the product solving and how is that benefiting you?
Gives our end users insight of attacks that could be happening and how to avoid them.


    Construction

Very great software, a tour or training on use would be extremely helpful

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
The options for creating campaigns and trainings are very in depth. The customability of templates and even things like fake links are helpful.
What do you dislike about the product?
The reporting pages are confusing to learn. I wish there were better export settings to go to things like a word document or a PDF.
What problems is the product solving and how is that benefiting you?
Allows us to conduct tests and training on end users to help keep the company safe.


    Banking

knowb4 review 2025

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
quite extensive u=in offereing. phishing sims are easy to setup
What do you dislike about the product?
caters for compliance driven orgs with large staff basis
What problems is the product solving and how is that benefiting you?
they are NOT solving the smithing problem


    Verified User in Government Administration

Phil Customer Review

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
Through multiple campaigns over the last few years, we've had a clear decrease in repeat offenders.
What do you dislike about the product?
Only downsides are end users complaints about training(s) and occasional false positives (issues with Barracuda scans on occasion).
What problems is the product solving and how is that benefiting you?
Working in a municipality, we have a higher than average what one would call "at risk" employees. The training / phishing campaigns have greatly reduced the number of "clickers", and the change in thought process before opening / replying etc.


    Financial Services

Best Cyber security Awareness Software !

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
The training helps educate our employees to learn to spot phishing attempts. They have been really good at reporting malicious emails and avoiding it.
What do you dislike about the product?
We run simulations quarterly and it feels like the content is being repeated and they are starting to see similar ones.
What problems is the product solving and how is that benefiting you?
helps educate our users on how to spot phish and malicious emails.


    Hayden S.

Awareness training people actually like doing

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
I like all the options you can pick for SAT, there's enough options that you can figure out exactly what your users would benefit the most from. Also nice administration process in terms of assigning training. Automatic training assignments for clickers is pretty beneficial too
What do you dislike about the product?
I do wish there was some more granular control over automatic training assignment.
What problems is the product solving and how is that benefiting you?
The problem is users clicking on stuff they shouldn't; we have seen significant downward movement in bad clicks the more integrated into the KB4 platform we've gotten