KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Great Training Software
What do you like best about the product?
I have been using KnowBe4 since 2020. Even when I switch irganizatikns, I continue to use the products. They easily help my simulate attacks and then train my coworkers.
Did I go to far once and now have them questioning everything? Maybe, but they now look at email addresses, check to see if they are real and don't just click randomly.
Did I go to far once and now have them questioning everything? Maybe, but they now look at email addresses, check to see if they are real and don't just click randomly.
What do you dislike about the product?
Not too much that I dislike honestly. The only thing I could ask would be updated trainings!
What problems is the product solving and how is that benefiting you?
I am training my staff to be aware of leaking out PHI and other sensitive data.
Very Helpful
What do you like best about the product?
It helps keep our users up to date on CS
What do you dislike about the product?
The content sometimes seems like it’s behind of its time. More frequent trainings would be helpful
What problems is the product solving and how is that benefiting you?
It’s helping our users to stop clicking the links.
Very valuable and eyeopening training software
What do you like best about the product?
I do appreciate the unique perspectives it gives the users. Often times we hear how important it is to be mindful, but the training goes into scenarios so the user understands why. I also like how well produced these things are - too often trainings are bland and mundane.
What do you dislike about the product?
I'm a younger professional, and I know that other younger professional may feel that the content is obvious or condescending since we grew up in the cyberspace. This is a tough problem to solve given that the main security threats are people that older.
What problems is the product solving and how is that benefiting you?
User vigilance. The constant trainings are a good reminder for users to always be vigilant
Cybersecurity Awareness Training
What do you like best about the product?
The most helpful features of the solution is updated phishing simulation templates, tips on the latest and trending threats and vulnerabilities. The console is user friendly and can be easily navigated through. The implementation can be completed in few steps. We can reach the customer support easily and we can get the response immediately. we are using the tool on daily basis. The tool can be integrated with multiple AD.
What do you dislike about the product?
There is a feature of ADsync to sync the users to the console, here during the sync sometimes the live users are getting replaced when new users getting detected.
What problems is the product solving and how is that benefiting you?
This is helping us to achieve the basis compliance standard of providing training to all the end users. With this we can easily track the employees awareness level. This will also help us to improve the culture of the cybersecurity in the organization.
Great product for training and simulated phishing
What do you like best about the product?
KnowBe4 makes it easy to assign cyber-security training to users, whether they've failed a phishing test, or if it's mandatory annual/quarterly training. I also like how we are able to modify the simulated phishing emails and their relative difficulty.
What do you dislike about the product?
The only minor downside I can think of is no built-in option for administrators to reset users' passwords.
What problems is the product solving and how is that benefiting you?
KnowBe4 helps us get information about which users are at risk for phishing and who may need additional training.
They have been very informative on any potential scams and take time to read through bogus emails.
What do you like best about the product?
To become familiar when something is a suspect to scamming an individual. I also like how knowbe4 comes to us with our next training reminders.
What do you dislike about the product?
Down side is if you do click on something wrong you will be dinged as such and the score will go down. I relize this is how it needs to be.
What problems is the product solving and how is that benefiting you?
It better protects our law firm by testing all of our coworkers on how to be aware of any potential real scamming emails and know not to click on just anything without verifying the content sent to them.
Security Culture WIth KnowBe4
What do you like best about the product?
I like the variety of training topics and the ability to add customize modules that I can distribute my policies to staff. In building my security culture I am able to assess the level of security awareness via the Security Awareness Proficiency Assessment (SAPA) and the security culture score. Phishing test is a big plus to determine if the training is actually working
What do you dislike about the product?
Some of the training and phishing material is not geared towards countries other that the main countries that utilize amazon or IRS. so the training is limited for other regions
What problems is the product solving and how is that benefiting you?
Reporting on how well the training is going and its effectiveness
KnowBe4 has a great collection of content to choose from and all relevant options to use it!
What do you like best about the product?
The vast amount of available content in so many languages, and the model of working together with other content publishers to get even more into the library.
What do you dislike about the product?
I found a few useful training modules that were not available in Dutch language...
What problems is the product solving and how is that benefiting you?
KnowBe4 is providing us a complete platform that supports our efforts to create information security awareness, measure and train where needed.
GRC
What do you like best about the product?
the richness of the training, its accuracy
What do you dislike about the product?
nothing specific, the capabilities are pretty impressive
What problems is the product solving and how is that benefiting you?
adequate training for different audiences
Easy, but effective training for end users.
What do you like best about the product?
I like the ability to be able to view weakpoints and strongpoints in my organization, and create customized training for areas and/or users that need improvement. This data also allows the team to go back to stakeholders and provide examples as to why training is needed, and what tools we need to add to further protect the organization as well.
What do you dislike about the product?
The only thing that lacks from KnowBe4 is the ability for admins to see exactly what users got wrong on SAPA quizzes. I know this is being worked on, but having the ability to have in depth review on exactly what users have a hard time understanding, would help security teams go one step further.
What problems is the product solving and how is that benefiting you?
The training provided by KnowBe4 validates what our internal security teams speaks about in day to day conversation. It is also another reminder for the end-users, which helps them think more carefully duing day to day operations. The phishing tests really help as well, as it gives end-users an idea on what threats actually exist, and how easy it is to fall vicitim.
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