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Reviews from AWS customer

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2,291 reviews
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External reviews are not included in the AWS star rating for the product.


    Andrew H.

KnowBe4 is the Top Security Awareness Training Program

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
The wide variety of emails that are avialiable to use for the phishing tests and the varying levels of difficulty they contain as well as the training videos and simulators in the program.
What do you dislike about the product?
Some of the reporting can be a little bit too busy to follow at times
What problems is the product solving and how is that benefiting you?
Educattion of our staff on spotting and avoiding clicking on phishing emails and texts


    Internet

KnowBe4 Review

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
Knowbe4 has a wide range of Security Awareness Traiing that covers all areas.
What do you dislike about the product?
New training material should be available for all areas for the basic package. You need to upgrade to get newer material. Basic support is fine, but when there is an issue it can take months to address.
What problems is the product solving and how is that benefiting you?
Security awareness training that is required as part of PCI and Soc certification for the corporation.


    Thomas J.

Easy to use Security Training

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
I like the large selection of security trainings as well as trainings available in their compliance package.
What do you dislike about the product?
It can seem overwhelming with so many trainings available.
What problems is the product solving and how is that benefiting you?
training new and current employees on cyber security awareness topics


    Logistics and Supply Chain

Great for basic security awareness training content

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
I've been using KnowBe4 for our organization's security awareness training, and it does exactly what it promises. The training modules are comprehensive and engaging, making it easy for employees to understand and retain important security practices.
What do you dislike about the product?
One area for improvement would be the frequency of content updates. While the training modules are effective, I wish the content was updated a bit more frequently to keep pace with the rapidly changing cybersecurity landscape.
What problems is the product solving and how is that benefiting you?
This primarily solves the problem of how do we automate notifying and tracking the completion of training for our employees.


    Primary/Secondary Education

KnowBe4 is a helpful training tool for learning cybersecurity

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
KnowBe4 is great because it makes security training fun and easy to understand. It has videos, quizzes, and real-looking phishing tests to help people learn. It also keeps track of training and updates often to stay ahead of new cyber threats.
What do you dislike about the product?
Training can feel the same at times. The phishing test emails can also get annoying for users if there are too many scheduled at once, but you can be schedule to your needs. I wish it was more affordable for schools, but KnowBe4 is needed for cyber insurance.
What problems is the product solving and how is that benefiting you?
None


    Automotive

To the point Training

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
The ability to upload custom training...
What do you dislike about the product?
Email reminders look like spam. They need to look more official wiht maybe the clients Logo integrated into them.
What problems is the product solving and how is that benefiting you?
Phising training has been key to multiple instances of our staff avoiding Phishing scams


    Asiya F.

All you will ever need for Cybersecurity Training

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
The Training is all-inclusive and offers a variety of different topics + delivery methods. Our account manager helped guide us through initial setup and anytime I need to add/change features, it's easy to setup a follow up meeting with our account managers.
What do you dislike about the product?
I wish the Administrative Platform was a little more user-friendly / instictive.
Creating and Searching for Courses is a little clunky, especially when adding to training.
What problems is the product solving and how is that benefiting you?
KnowBe4 training, newsletters and phishing simulations helps our company make Cybersecurity training top-of-mind.


    Electrical/Electronic Manufacturing

I am a system administrator

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
It is split up nicely into small modules.
What do you dislike about the product?
You cannot fast orward through what you know.
What problems is the product solving and how is that benefiting you?
Easy to track the employees status.


    Non-Profit Organization Management

KnowBe4 provides world-class support and have intuitive products.

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the fact that the goal of eleminating the human risk element as much as possible is the very clear.
What do you dislike about the product?
It seems as the company gets larger, they are beginning to push sales of their various products more than before.
What problems is the product solving and how is that benefiting you?
It is providing our users with a toolset to use when faced with a risky/suspicious action. Most times this comes in the form of an email. This gives me as an admin a greater sense of peace about the weakest link in the security armor.


    Financial Services

Easy to use platform - wealth of training options

  • February 13, 2025
  • Review provided by G2

What do you like best about the product?
There are many different options KnowBe4 provides for training. They provide a large catalogue that allows organizations to tailor their training to their needs. There are many ways the platform can be used to automatically handle re-training as well.

Additionally their team is very helpful in providing support to its customers.
What do you dislike about the product?
There are many features that I didn't know about until customer success managers walked me through them.
What problems is the product solving and how is that benefiting you?
The training is topical and succint. It helps us meet our compliance needs.