KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
2,291 reviews
from
External reviews are not included in the AWS star rating for the product.
Keeps Security Training Engaging and Effective
What do you like best about the product?
I really enjoy the vast library of training material that KnowBe4 Security Awareness Training offers. It allows us to create diverse monthly training sessions without repeats. It's also fun to design monthly phishing and vishing campaigns, which keep the experience engaging. It's exciting to see new features continually being introduced by KnowBe4, keeping the platform fresh. Moreover, the initial setup was pretty straightforward, thanks to the comprehensive documentation they provide.
What do you dislike about the product?
The animations and voice actors used in some of the training could be improved. Some of the animations feel low quality and boring, losing users' attention fast. Furthermore, the voice acting and animation can make it feel more like a children's show, leading users not to take it as seriously as they should.
What problems is the product solving and how is that benefiting you?
I use KnowBe4 Security Awareness Training to keep users aware of current threats. It solves the issue of users being unaware of bad actors that pose a threat to the company.
Intuitive Training, Top Marks for Phishing Awareness
What do you like best about the product?
I like KnowBe4 Security Awareness Training for how intuitive it is and how up-to-date they are with the phishing templates. I really like how it is now.
What do you dislike about the product?
I am not sure if there's anything I don't like
What problems is the product solving and how is that benefiting you?
I use KnowBe4 Security Awareness Training to review phishing and threat emails and create campaigns to boost security awareness. It effectively trains employees, making them less likely to fall for phishing emails.
Engaging Training with Easy Setup
What do you like best about the product?
I find KnowBe4 Security Awareness Training easy to use with its fun and engaging topics. It's interactive rather than just talking at you, which really gets the customer involved in their own training. Additionally, the initial setup was extremely easy since I've had experience with it before.
What do you dislike about the product?
I think there could be a more diverse selection of training available to each tier.
What problems is the product solving and how is that benefiting you?
We use KnowBe4 Security Awareness Training for quarterly phishing tests for around 9,000 users. It helps reduce our risk posture by educating users on phishing methods.
KnowBe4: Easy Setup, Smooth Microsoft Integration, and Strong CSM Support
What do you like best about the product?
I really value the regular meetings with the CSM, the support team whenever I run into issues, and the overall ease of use of the platform. It’s very easy to set up and use, and it integrates smoothly with our pre-existing Microsoft infrastructure. There’s also a large range of features, including Phishing Simulations, Security Awareness Training, the Mod store for training content, Users & Group editing, and easy-to-access reports covering past, current, and upcoming training. We have training scheduled to go out every quarter, with automatic phishing simulations released every month. I log on to KB4 multiple times a week to monitor the training and phishing activity, and to pull reports when they’re needed for Board meetings.
What do you dislike about the product?
Two things I don’t like about KnowBe4 are related to phishing simulations and support. When running phishing simulations, I’m unable to filter by application. For example, we don’t use Google Docs, but I have to go in and exclude those templates individually instead of simply filtering out that app so they don’t appear in the simulations. Because of that, the simulations can become too obvious and get reported or ignored, unless I spend time going through thousands of results and excluding all the ones we don’t use.
The other issue is with support tickets. When you create a ticket, they ask for the “Requester Country.” I enter United Kingdom, but I still get assigned American support. That usually means we only manage about one email per day back and forth due to the time difference. You can ask the American support staff to transfer you, but that really should happen automatically based on the requester country, so it feels almost pointless to ask in the first place.
The other issue is with support tickets. When you create a ticket, they ask for the “Requester Country.” I enter United Kingdom, but I still get assigned American support. That usually means we only manage about one email per day back and forth due to the time difference. You can ask the American support staff to transfer you, but that really should happen automatically based on the requester country, so it feels almost pointless to ask in the first place.
What problems is the product solving and how is that benefiting you?
We used to use another platform that was slow, had poor integration and often had many problems with less automation features. KnowBe4 does this with ease and it definitely makes my job easier since I have other projects and tasks going on
KnowBe4 is an overall fantastic option for any company.
What do you like best about the product?
KnowBe4 does a great job of turning a typically boring topic into something that’s actually engaging and useful. The training content is easy to follow, well-structured, and broken into short modules that don’t feel overwhelming. I especially like how it uses real-world examples and phishing simulations—it makes the risks feel real without being intimidating.
What do you dislike about the product?
There is really nothing I dont like about this product.
What problems is the product solving and how is that benefiting you?
What really stands out is how practical the training is. It doesn’t just explain what cybersecurity threats are, but shows you how to spot them in everyday situations, like suspicious emails or fake login pages. The platform is also very user-friendly, and the variety of videos, quizzes, and interactive content helps keep things from feeling repetitive. Overall, KnowBe4 is a solid choice for organizations that want to build real security awareness, not just check a compliance box.
Building a User-Friendly Security Culture to Protect Institutional Information
What do you like best about the product?
What I like best about KnowBe4 Security Awareness Training is its practical, risk-focused approach to building a strong security culture. The content is clear, engaging, and tailored to real-world threats, which helps users understand not only what to do, but why it matters.
What do you dislike about the product?
What I dislike about KnowBe4 Security Awareness Training is that some of the content appears visually outdated, which can make the training less engaging and less appealing for users.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training helps solve the problem of human-related security risks by fostering a strong security culture in a more user-friendly and approachable way. Instead of relying solely on technical controls, it empowers users with clear, relatable training that encourages secure behavior without creating resistance or fatigue.
Easy-to-Understand Training for All Skill Levels
What do you like best about the product?
KnowBe4 provides easy to understand training for users of all skill levels using a different approach that helps cater to different people's method of learning.
What do you dislike about the product?
There isn't anything I would say I dislike about it.
What problems is the product solving and how is that benefiting you?
Everyone in the business is now much more aware of cyber security and different types of ways they can be targeted on a daily basis.
Effective Training with Minor Campaign Setup Hurdles
What do you like best about the product?
I use KnowBe4 Security Awareness Training for compliance courses for new hires and all staff. It helps us track completion rates, sends out automatic reminder emails, and we can use the modstore library. I like that the trainings are relevant and engaging. The way the trainings are broken down into pieces makes the information easy to digest.
What do you dislike about the product?
Setting up the training campaigns based on groups can be complicated. I wish there was the ability to update an in-progress campaign with new groups without having to close the campaign and start a new one.
What problems is the product solving and how is that benefiting you?
I use KnowBe4 Security Awareness Training to track completion rates, send automatic reminder emails, and access the ModStore library. The trainings are relevant and engaging, and they're broken down into pieces, making the information easy to digest.
Simple, Easy-to-Use Portal That End Users Love
What do you like best about the product?
The simplicity of the portal and ease of use for end users has been great.
What do you dislike about the product?
Sometimes it can be a bit finicky duplicating campaigns and then removing / adding new content.
What problems is the product solving and how is that benefiting you?
Cyber security awareness training is fundamental to our Security posture. Users are our last line of defense and its import for them to be trained on what to watch for and keep them on their toes.
Easy to Use, Helpful Staff for Choosing the Right Training
What do you like best about the product?
It’s easy to use and the staff help you to pick appropriate training
What do you dislike about the product?
You can fall through the cracks if your CSM changes roles and have meetings missed without a word from them that you need to schedule with someone else
What problems is the product solving and how is that benefiting you?
It’s helping us to choose what training to give to our employees and it gives them information in a well formulated manner
showing 31 - 40