KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Quick, Comprehensive IT Sessions with Great Visuals and a Huge Topic Library
What do you like best about the product?
The sessions are quick but comprehensive. Great visuals and testing knowledge. The library has a huge variety of topics so you can find a session on really any IT issue or threat.
What do you dislike about the product?
Some topics can be repetitive after you have gone through some training.
What problems is the product solving and how is that benefiting you?
Keeping up to date on the latest threats and ways people can take advantage of employees. The human threat is the biggest issue so it really get people aware of all the tactics hackers can use.
Simple, effective security awareness training for everyday users
What do you like best about the product?
It’s simple to use and the training and phishing tests feel realistic and actually help people learn without being boring.
What do you dislike about the product?
Some of the training videos can feel a bit repetitive and longer than they need to be.
What problems is the product solving and how is that benefiting you?
It helps reduce risky user behavior by teaching staff how to spot phishing and security threats, which saves us time and lowers our security risk.
Extensive Training Video Library Makes Monthly Assignments Easy
What do you like best about the product?
KnowBe4 has a large library of training videos of varying lengths to choose from. This makes it easy to choose monthly training videos for our users.
What do you dislike about the product?
So far, there is nothing I dislike about the KnowBe4 platform.
What problems is the product solving and how is that benefiting you?
KnowBe4 allows our firm to provide monthly security awareness training for our users. This helps keep security awareness fresh in the minds of the users so they are less likely to make a mistake.
The phishing simulation emails allow us to test the users and see if they are benefiting from the training.
The phishing simulation emails allow us to test the users and see if they are benefiting from the training.
Extensive Options and User-Friendly Training
What do you like best about the product?
I really like the amount of options available in KnowBe4 Security Awareness Training. It's easy to use and has a great variety of support options. The variety of material offered is impressive, and the reporting options are really useful. I also appreciate the continued improvement of the platform. The training materials are not boring or complicated, can meet the audience, and are customizable, which makes the overall experience much better.
What do you dislike about the product?
The first line of support is a bit frustrating for me. When I put a ticket in, I feel like I'm treated as if I don't know anything, which can be annoying. Also, the default dashboards could use some improvement.
What problems is the product solving and how is that benefiting you?
I use KnowBe4 Security Awareness Training for compliance and user training. It solves end user knowledge gaps and unfamiliarity with compliance. The variety of options, ease of use, and support make it valuable, and the training remains engaging and customizable.
Effective Security Training with Entertaining Videos
What do you like best about the product?
I like Tim and the videos. They are very entertaining and show real-life examples. We send out fake phishing emails to the entire company, which helps us see how many people or who tends to click on them the most. It is effective because people are leery of these security alerts. The initial setup was not hard at all.
What do you dislike about the product?
I don't like how hard it is to re-send a non-phishing or clean email, or how hard it is to troubleshoot the button
What problems is the product solving and how is that benefiting you?
I use KnowBe4 Security Awareness Training to simulate phishing attacks and protect our sensitive information, effectively training employees to watch for malware.
Wide Variety of Helpful Training Content
What do you like best about the product?
There is a wide variety available and it is largely very helpful.
What do you dislike about the product?
Some trainings go beyond security awareness and into politics.
What problems is the product solving and how is that benefiting you?
It helps users to better learn how to protect against threats, know better how to avoid being phished, and learn about current threats.
Plentiful Training Library Makes for a Great Resource
What do you like best about the product?
The library of options is plentiful. For an organization like our own, this makes it easy to find the right training materials for each scenario. We were able to easily roll it out to our users and make it part of annual plans.
What do you dislike about the product?
There is room for improvement in how KnowBe4 handles SSO integrations.
What problems is the product solving and how is that benefiting you?
It has helped us make our users more aware. The more we can teach and train our users, the less likely they are to fall victim to cybersecurity pitfalls.
Relevant, Engaging Training That Covers Security Risks Thoroughly
What do you like best about the product?
The training is relevant while still being short enough to maintain employees' attention.
What do you dislike about the product?
Nothing! The training is great and covers a variety of different security risk topics.
What problems is the product solving and how is that benefiting you?
KnowBe4 has the ability for us to schedule training months in advance and tracks the completion by the employees. We don't have to manually check to see who's completed their training.
Engaging Training with Minor Game Issues
What do you like best about the product?
I like the varied options that KnowBe4 Security Awareness Training offers. The videos provided for monthly training are engaging and cover a wide range of security topics. It's also very easy to set up.
What do you dislike about the product?
Some of the games don't work out quite as well as I hope they would.
What problems is the product solving and how is that benefiting you?
I use KnowBe4 Security Awareness Training to educate our employees on identifying bad emails. It provides examples of good and bad emails, enhancing their ability to distinguish between them.
Effective Phishing Training with Easy Setup
What do you like best about the product?
I like the easy-to-review phishing campaign bar graph in KnowBe4 Security Awareness Training. It really helps to quickly understand the amount of phishing clicks versus reported phishing attempts. The initial setup was very easy with Google provisioning, which made things smooth for our team.
What do you dislike about the product?
I struggle with bounced emails despite allowing all emails.
What problems is the product solving and how is that benefiting you?
I use KnowBe4 Security Awareness Training to provide real-life phishing examples and metrics on phishing preparedness, filling gaps we had in training.
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