KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Easy Admin Edits, But Training Topics Feel Repetitive
What do you like best about the product?
As an admin, I like that I can make modifications to employees or trainings very easily
What do you dislike about the product?
The repetitiveness over the topics that we use
What problems is the product solving and how is that benefiting you?
Security awareness, sexual harassment training
Easy to Use, but the UI Could Be Better
What do you like best about the product?
Ease of use for end user and admin of the platform
What do you dislike about the product?
Training modules can sometimes be cheesy
What problems is the product solving and how is that benefiting you?
Training end users on security awareness and doing active phishing tests
Cost-Effective Security Training but Needs UI Enhancement
What do you like best about the product?
I like that KnowBe4 Security Awareness Training does the job at an affordable price. The initial setup was fairly easy, which is a big plus.
What do you dislike about the product?
I think the UI experience feels old, and it's not always easy to understand, especially regarding phishing campaigns and how the KPIs are computed. My team is a bit lost in this aspect, and we're thinking about recreating our own KPIs outside of the platform, which is too bad. I think the UI experience is quite poor.
What problems is the product solving and how is that benefiting you?
I use KnowBe4 Security Awareness Training for compliance, improving security awareness, and secure coding. It helps with phishing simulation to enhance our security posture, making audits easier and ensuring staff are more prepared.
Empowered Cybersecurity with Seamless Support
What do you like best about the product?
I like that I can create and assign campaigns and shop in the ModStore. I also love the KnowBe4 Academy. These features allow me to continuously stay up on the latest of trainings. The initial setup was pretty easy since I had someone available to walk me through all my questions and next steps. This was very helpful.
What do you dislike about the product?
I feel like I'm still learning all the features KnowBe4 has and still exploring them.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training makes me more aware of various hacker tactics.
Engaging, Practical, and Effective Cybersecurity Training
What do you like best about the product?
I use KnowBe4 Security Awareness Training to stay informed about cybersecurity risks and handle real-world threats more confidently. I find the training modules easy to follow and relevant to my day-to-day work. They effectively help me recognize phishing emails, protect sensitive information, and adhere to best practices online. I like how engaging and practical the training modules are, and appreciate the short, interactive format that's easy to fit into a busy workday. The use of real-world scenarios helps the lessons stick. I find simulated phishing emails especially valuable, allowing me to recognize warning signs safely. Also, the variety in content and formats keeps the training from feeling repetitive and ensures it's relevant and not forced. Everything was clearly laid out in the setup, making it easy to understand what's required.
What do you dislike about the product?
Some of the training content feels repetitive over time, especially for employees who complete the program regularly. Certain topics can feel similar year after year and could benefit from a more advanced or role-specific option.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training helps me stay informed about cybersecurity risks and learn how to handle threats confidently. It reduces uncertainty around cybersecurity, teaches to recognize phishing and social engineering attacks, and turns abstract rules into practical examples, building confidence and reinforcing best practices.
User-Friendly Training, But Lacks Long-Term Retention
What do you like best about the product?
I like that KnowBe4 Security Awareness Training is simple to use and straightforward, delivered in bite-sized chunks so I don't have to complete long-form training. It means I can complete the training on my own time. I appreciate the accessibility via desktop, allowing me to start and stop as needed, and if a new module gets added, I get notified. I like the self-serve aspect because it doesn't disrupt business as usual. The initial setup was super straightforward.
What do you dislike about the product?
It's a bit like exam revision where you learn something to pass the test, and I'm not sure what I retain long term versus what I remember short term just to pass the test.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness Training helps me follow safe work procedures with easy, bite-sized training modules that can be completed at my own pace, ensuring it doesn't disrupt daily business activities.
User-Friendly Platform with an Impressive Course Selection
What do you like best about the product?
The platform is very user-friendly and offers a wide variety of courses to choose from.
What do you dislike about the product?
I have nothing to add. Please continue doing what you have been doing.
What problems is the product solving and how is that benefiting you?
This has been valuable in teaching us how to protect our client data and ensure its safety.
Empowers Staff with Customizable, User-Friendly Cybersecurity Training
What do you like best about the product?
It helps all the staff improve their awareness and understanding of cybersecurity. It can customise training and follow-up training based on users' training results. Deploying it is so easy. We use it often. Users would not be annoyed too much if they completed their training correctly. The customer support is very helpful.
What do you dislike about the product?
Everything is good. I don't see anything I dislike so far.
What problems is the product solving and how is that benefiting you?
Cyper securty training. Educate users the correct things to do to protect the whole organization.
KnowBe4 Excellent product
What do you like best about the product?
Ease of use and implementation. Support is fantastic
What do you dislike about the product?
Training is clear and concise with a wide range of topics.
What problems is the product solving and how is that benefiting you?
The training has equipped our users with the ability to distinguish between legitimate emails and those that are phishing or malicious.
Effortless, Secure Training with Powerful Automation
What do you like best about the product?
great content and automation capabilities so secure training can truly be set it and forget it!
What do you dislike about the product?
Sometimes users hit the google gmail phishing alerts instead of knowbe4 plugin despite extensive reminders. Would be great to be able to engineer around this.
What problems is the product solving and how is that benefiting you?
our IT team runs very lean and has minimal time for triage and planned security training. Features we pay for enable recurring training, new hire onboarding, and user phish testing to be automated on a recurring basis with reminders which save our team a ton on time while maintaining compliance requirements.
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