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2,239 reviews
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External reviews are not included in the AWS star rating for the product.


    Brett W.

Easy and Informative

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
I think the training that KnowBe4 offers is easy to use and very informative for my users. And the content stays fresh and relevant. There is also a great variety of training types to suit different learners.
What do you dislike about the product?
Sometimes it is hard to find the specific content I am looking for. And sharing it with other team members for review requires creating a test training campaign.
What problems is the product solving and how is that benefiting you?
It is solving our problem for required annual training.


    Josie Q.

6 Year KB4 Customer

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
There are varied topics that I can choose from, download and add to our LMS system. Topics are relevant and change/update
What do you dislike about the product?
There is so much content. As a customer, There has only been me. I now have a team, but need to train them. This is more a me issue, than an actual issue with the product.
What problems is the product solving and how is that benefiting you?
Providing phishing simulations for employees. We have been using for 5 years. Our insurance is now asking us about the training. We can truthfully say we are using training for employees and tracking and following up with the employees. This is one tool, along with other education.


    Higher Education

A delightful experience

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
The videos and trainings have already been created for us so it allows us to easily parent up to date and relevant content to our employees.
What do you dislike about the product?
I currently haven't encounter any problems with the system.
What problems is the product solving and how is that benefiting you?
Keeping our employees up to date on their security training and helping them to understand the dangers in new software and processes.


    Computer & Network Security

KnowBe4 really knows how to make end-users more secure!

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
The ease of sending training, simulated phishing and reporting all make KB4 the best!
What do you dislike about the product?
The worst part of KB4 is testing the links or new beta features when they aren't fully ready to be used with end users. I always have exciting new features to try but I cannot fully roll them out some of the time!
What problems is the product solving and how is that benefiting you?
Training end users


    Nate S.

VP/Information and Physical Security Office

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
The know before testing is intuitive and it's productive. My employees have grown leaps and bounds using no before.
What do you dislike about the product?
I don't know that I really dislike anything but maybe some more interactive gaming for the tests
What problems is the product solving and how is that benefiting you?
It's made it easier for employees to actually identify problems.


    Candice S.

Security Awareness Training

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Super easy platform to navigate and issue training to employees of the company, track progress and show the growth in overall security awareness proficiency of all members of the team
What do you dislike about the product?
A lot of it is repetitive/generic, and not super current to trends in the market, or is too generic to always be useful for specific industries (ex. Financial Services)
What problems is the product solving and how is that benefiting you?
Phishing awareness traning, ensuring staff is aware of the potential risks they face and how they should act when faced with risky scenarios


    Janis H.

Nice range of options. Need some newer ones though.

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Easy tracking of who completes.
Wide range of topics
The October month content was great!
What do you dislike about the product?
The app should be a bit easier to sign into, perhaps add an MFA option so they don't have to log into work first, before being able to download the app?

More recent content so I don't duplicate training
What problems is the product solving and how is that benefiting you?
Knowledge awareness that users can also use at home as well.. looking for red flags.


    Melissa D.

KnowBe4Rocks

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use. It is user friendly to both the end user and the admins.
What do you dislike about the product?
I haven't found anything thus far that I don't like. It's great you can clone the trainings.
What problems is the product solving and how is that benefiting you?
It is solving keeping our organization safe and benefiting the ease of use for me of training my end users.


    James M.

KB4 Security Awe. Review

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
The real world examples and real life videos.
What do you dislike about the product?
Most our done in a Bristh accent and some seems to be too playful.
What problems is the product solving and how is that benefiting you?
I do not have any issues right now, bur I do like to be able to call support when I do. They have always been very helpful.


    Daniel M.

Educating your team the fun way!

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Emplloyee's actually like it. Compared the others in the market KnowBe4 created a eduaction tool that gives your team a teaching tool that will help your employees and not just be another thing they need to get out of the way.
What do you dislike about the product?
Nor much to dislike here. Of course pricing could be better but you get what you pay for as they say.
What problems is the product solving and how is that benefiting you?
Compliance and Employee education. Less clicks less chance of breach. Its that simple.