KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Pretty good, but would benefit from a couple of improvements.
What do you like best about the product?
Scorm compliant and ties in phishing, training, and reporting.
What do you dislike about the product?
1) No ability for tracks. Let me create a privacy track which is a collection of selected privacy training modules, and then I can assign that track to multiple groups.
2) Better linking across campaigns. If 1 group has a campaign with a specific module, and then one of those people (who took the training) moves to a different department which has a different campaign (but with that same specific module), a new campaign won't recognize that user already took that training module, so he/she has to take it again.
2) Better linking across campaigns. If 1 group has a campaign with a specific module, and then one of those people (who took the training) moves to a different department which has a different campaign (but with that same specific module), a new campaign won't recognize that user already took that training module, so he/she has to take it again.
What problems is the product solving and how is that benefiting you?
Tailor training to risk - new hires, executives, phish clickers, etc.
We selected KnowBe4 years ago and haven't looked back!
What do you like best about the product?
KnowBe4 provide a rich, deep set of security (and other) training options and automated testing features that have evolved with our company and, more importantly, ever-changing cybersecurity risks. We use KnowBe4 all the time for our training programs and automated phish testing, and find the overall administration to be intuitive. We have also been very happy with customer support in the rare cases where we've needed it!
What do you dislike about the product?
It can sometimes be hard to search/manage the training ("mod") library for courses. It would also be nice to have additional customization/branding options for courses beyond what is currently supported. User management can be a little tedious when not integrated with a directory provider.
What problems is the product solving and how is that benefiting you?
We need to provide annual security and sexual harrassment training for our employees and contractors. We also need to provide simultated phishing exercises to help our team prepare for real threats. KnowBe4 provides a rich framework and training content to support all of these needs.
Good content
What do you like best about the product?
Lots of content in the library and in the phishing campaign emails
What do you dislike about the product?
Not getting enough guidance for successful training campaign. Need more Canadian content
What problems is the product solving and how is that benefiting you?
It's helping with awareness over phishing emails
K12 Environment
What do you like best about the product?
I like the ability to customize and upload training.
What do you dislike about the product?
There is not enough training that applies for K-12. We are adapting industry training for the educational environment. We need training and phishing specifically relevant to K-12.
What problems is the product solving and how is that benefiting you?
We are able to communicate with our stakeholders as we address cyber security concerns.
One stop solution to empower users against Cyber threats
What do you like best about the product?
I like the fileds setup for easy training deployment, Multiple training templates to select, notifications templates.
What do you dislike about the product?
Machine learning for PhishEr could be more effective. As of now threshold of ML and meeting expectations.
What problems is the product solving and how is that benefiting you?
Empowering our users in our organizations. world class templates, training and features
KB4 platform and it's products
What do you like best about the product?
we are using KB4 platform since 1 year and I like to use this platform for user awareness programs basis and as well phishing email analysis with ML auto responses are saving my lot of business hours in a while. Implementation was easy and wonderful customer support.
What do you dislike about the product?
I personally feel that, selecting the languages within the content would be great helpful instead of changing at profile section.
What problems is the product solving and how is that benefiting you?
ability to work and assign trainings what users required. Modstore have much developed content which understand our users easily about security threats.
Excellent product - easy to use and configure
What do you like best about the product?
The platform offers remarkable power for its price point. Its training capabilities are impressive, and the reports it generates are highly useful. The Smartgroup feature stands out as a potent tool that aids organizations.
What do you dislike about the product?
Still some fine tuning on some items especially in the training section but requests for improvements are often taken into account and modifications come quick.
What problems is the product solving and how is that benefiting you?
Culture change
Awesome platform.
What do you like best about the product?
The process of sending users test phishing emails.
What do you dislike about the product?
Actually, nothing. trainings and the follow up emails are very good designed.
What problems is the product solving and how is that benefiting you?
Educating users about being mindfull about the emails they get on daily basis.
Simple to use
What do you like best about the product?
Effective for large groups. We use it annually.
What do you dislike about the product?
Would like more specific content, like for sensitive data handling
What problems is the product solving and how is that benefiting you?
Educating a large group of users.
Best intuitive tool for both Phishing and Security Awareness training with actionable reports..
What do you like best about the product?
Being able to schedule out weeks or even months of training allow you to automate a majority of your work so you can simply sit back and generate reports to see where you need to spend your attention.
What do you dislike about the product?
There was a steep learning curve initially as it is a very dense, feature rich program but KnowBe4 assigns an agent to work with you one on one and guide you through the whole process. The fact that they recently cut back on employees reduces the time spent together with your agent immensely. A bot or a webpage is not going to replace the one on one that got me over the hurdle.
What problems is the product solving and how is that benefiting you?
We've set up automatic bi-weekly "scam of the week" emails that have been a big hit. People are sharing them with friends and on social media as they're both informative and easily understood.
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