KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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KB4 is a great tool for training and quizzing users
What do you like best about the product?
I like the fact that I can set up multiple trainings at once and have them pushed out to users during the year. I can also quickly and easily set up ad-hoc trainings and send them out if a new threat emerges. I'm also a BIG fan of their customer success and support departments. Thay are always ready and available to help me with anything I may need assistance with.
*I certify that this was not written with AI and is my own thoughts and words
*I certify that this was not written with AI and is my own thoughts and words
What do you dislike about the product?
There really isn't anything I can come up with that detracts from the training that KB4 provides. I'm going to miss Kevin Mitnick, he was a gem. His training videos were excelletn and were geared to the people who don't know how hacking tech works. and made it easy to understand.
*I certify that this was not written with AI and is my own thoughts and words
*I certify that this was not written with AI and is my own thoughts and words
What problems is the product solving and how is that benefiting you?
One of the main things that keeps me, as a Network and Security admin, up at night is phishing emails and the general state of cybersecurity. KB4 helps our users recognize and react positively to these threats and keeps everyone safer.
*I certify that this was not written with AI and is my own thoughts and words
*I certify that this was not written with AI and is my own thoughts and words
In depth, easy to digest and easy to deploy Cyber Security Awareness Training!
What do you like best about the product?
I like the ease of deployment and the consent stream of new content we can deploy for our users. They also make it very easy to monitor the completion of the training, through automation of emails as well as an easy list of completion percentage time spent etc...
What do you dislike about the product?
No complaints about the KnowBe4 Security Awareness Training. If I were to have one complaint is that the content should be a bit longer as it is hard to hit a 30-45min training session only using new materials
What problems is the product solving and how is that benefiting you?
The problem it is solving is having a comprehensive place to have our users get a great view of the current cyber security realm and what issues they are looking out for. KnowBe4 does a great job with a steady stream of new relevant content
KnowBe4 is Awesome!
What do you like best about the product?
It is simple and friendly. All of our staff are able to understand and learn. The lessons are most helpful.
What do you dislike about the product?
Nothing. I love the stories too. I wish I had time to watch all the content.
What problems is the product solving and how is that benefiting you?
It's truly helping the staff to be knowlegable about what to click on and what NOT to click on.
Don't Be the Weakest Link - Defense Through Education
What do you like best about the product?
The training framework allows direct integration with our identity management to make onboarding and accessing the system seamless for our users. Smart groups really help with automating training goals (and remediation). The content is current and comes with a large variety of styles to match the culture and age of our end users to keep things engaging. The content compared to other systems we reviewed is much more advanced and actively maintained. The KB4 team is actively updating both content and services available and are keeping everything 'current'.
What do you dislike about the product?
The content is broken out into 3 paid tiers and we found that the most attractive content is only available at the highest tier.
What problems is the product solving and how is that benefiting you?
Behind the keyboard is the primary attack vector, prior to KB4 training, I would send out 'info bytes' that would be 'best effort' to communicate the realities of email/web/social media to our end users and business culture. This was laborous and did not track well - could not easily quantify reception of information or retention of the content. With KB4, training is logged, tests are submitted and tracked, and remediation is automatically assigned where needed.
Vast amount of options
What do you like best about the product?
There are multiple trainings of different variety that you can choose from. I love that you can play games instead of having boring training.
What do you dislike about the product?
Users aren't getting manual notification emails that I send out.
What problems is the product solving and how is that benefiting you?
Some of iur employees and board members have very limited knowledge about cyber security. This program helps us tremendously with giving them the knowledge that they need to be more preventative.
Great Content, and knowledge!
What do you like best about the product?
the content and user experience are great, i just wish the users were more proactive about completing the assigned tasks. the options presented when setting up a campaign are great, although the endless lists of near identical options needs to be better filtered.
What do you dislike about the product?
the admin console is not intuitive at all, things buried everywhere and needlessly over categorized.
setup was also an awful experience, but that shouldnt be too surprising being that you're settings things up to allow emails that appear as spam.
setup was also an awful experience, but that shouldnt be too surprising being that you're settings things up to allow emails that appear as spam.
What problems is the product solving and how is that benefiting you?
this is adding awareness to our users, and allowing them the tools to submit potentially fraudulent emails for review.
Nice Protuct useful when 100% working
What do you like best about the product?
Automation is key for tracking and testing.
What do you dislike about the product?
seems to work with some but not all. Would love follow ups for soft pass's.
What problems is the product solving and how is that benefiting you?
to help stop phishing attacks and malware or social enigneering to gain access to our systems or hold our data ransom.
Great Product and Training Tool
What do you like best about the product?
This tool is fantastic for communicating to our team and training them in cybersecurity
What do you dislike about the product?
The interface of the tool can sometimes be a little finicky.
What problems is the product solving and how is that benefiting you?
Security Awareness Training is our way of informing and training our users on cyber security and their part in protecting our institution.
Went from no staff cyber training policy to full blown program very quickly
What do you like best about the product?
Very intuitive interface, easy to configure OOB, decent automation capabilities, helpful integrations, valuable reporting, and always forging ahead!
What do you dislike about the product?
Even with the Diamond sub, I find a lot of the material redundant and fear that our staff are getting bogged down in topics like "strong passwords", so its sometime difficult to be fresh with the trainings. Also I would love to have available a standard programming template with the trainings, configured up front for the whole year, so I can focus on stats and reports and actually proactively engaging with our data.
What problems is the product solving and how is that benefiting you?
Aligning our corp with requirements, keeping our staff keen, proving where our weak points are. While I once found the platform daunting, the learning curve mellowed and now I'm able to set things up quickly so I can be more productive with other things.
Easiest and best cyber security training
What do you like best about the product?
KnowBe4 makes it easy for administrators to create a training program for end users. End users don't typically want to take time away from their normal day to day work to complete training; however, our users seem to enjoy the compilation of training modules. We can announce training will begin and end on specified dates, giving the users a certain amount of time to complete the training campaign. By allowing the users to complete portions and save their progress, it makes it easy for them to complete the training when they have downtime from their normal tasks. The training campaigns are pertinent to not only their business tasks, but home as well. Our firm has more aware of potential threats and how to avoid them since implementing the security awareness training from KnowBe4.
What do you dislike about the product?
As an administrator, I would like to see more up to date modules available that do not require the puchase of a higher level of service. I understand the concept of paying extra provides more options, but it seems that too many times, when setting up a training campaign, modules still exist that have been out for several years giving the appearance of several sessions to choose from except many are old. I would like to see modules that are older than one year to be placed in an "Archived" section as opposed to still being listed with more current topics.
What problems is the product solving and how is that benefiting you?
KnowBe4 keeps our users on track to stay aware of current cyber threats and how to avoid them. The end user is the first line of defense in most cases of cyber threats. KnowBe4 training informs and reinforces the end users knowledge of threats and why it is important for them to vigilant at keeping a watchful eye on what they are clicking on. Secondly, it informs the user on how to keep their data secure and how to handle sensitive information. As a law firm, this may be one of the most important topics of training for our end users. While the firm does try to explain how to handle this type of data, KnowBe4 shows in greater detail on how to achieve this. All aspects of KnowBe4 benefit a law firm substantially.
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