KnowBe4 Security Awareness Training
KnowBe4, Inc.Reviews from AWS customer
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Underrated cybersecurity defense
What do you like best about the product?
We were onboarded quickly to protect our org and satisfy compliance demands. Platform is intuitive and easy to use and customize.
What do you dislike about the product?
The trainings could be less cheesy. More advanced phishing messages.
What problems is the product solving and how is that benefiting you?
Our phishing clicks and cyber incidents have notibly decreased within our org. We didn't have to use a consulting firm or augment staff for phishing training and document compliance. We also benefit heavily from the automatic phishing quarantine as well as the outlook plugin to allow users to report phishing.
I Love the product!
What do you like best about the product?
Definately keep in touch anf track our employees knowledge level
What do you dislike about the product?
Not much maybe just more released content on a more regular basis
What problems is the product solving and how is that benefiting you?
Knowledge
Great way to test email security
What do you like best about the product?
I use it all the time. I send weekly random tests to all of my users. they get randone emails so they can't just share them to warn others. And you get a weekly report.
What do you dislike about the product?
I wish I could use specifit from addresses to make it look more like it comes from inside. or personalize the email to the users to make it look more realistic.
What problems is the product solving and how is that benefiting you?
Getting to all of the users at once instead of trying to go to them one by one. I can see it all in one easy report to so i don't have to dig for results. It's just easier
Long-time user, possible life-long user
What do you like best about the product?
KnowBe4 has some of the most helpful articles and training modules. It's easy using SAPA to determine where our problem areas lie so we can reinforce them!
What do you dislike about the product?
While the reporting is great, I think more intuitive historical measurements and training assignments would be good. I'd like to assign users without a group.
What problems is the product solving and how is that benefiting you?
We have a major issue with Internet Usage and Information Sensitivity. This is a beneficial tool because it helps us demonstrate the importance of vigilance.
KnowBe4 Security Awareness Training helps us keep users on their toes
What do you like best about the product?
Creating phishing test campaigns are straight forward. Training is informative and interactive to keep it interesting.
What do you dislike about the product?
It was difficult configuring M365 to allow phishing emails through. I wish there was more documentation on configuring M365 Exchange rules and settings.
What problems is the product solving and how is that benefiting you?
It helps us change user behavior when receiving suspicious emails. It shows us who needs more coaching and reminds users of their email handling procedures.
My experience has been great.
What do you like best about the product?
I like that it sends employees phishing emails. Usually the employees will reach out to me and ask if it is real or not, before they do anything with it. It provides peace of mind to the HR Department.
What do you dislike about the product?
There aren't many features I would look to improve. The only thing I can speak on truly would be engagement. The employees get through the trainings but I am not sure that they enjoy them fully. If they were more interactive I think it would be more entertaining for them. Entertaining is a great way to learn and comprehend.
What problems is the product solving and how is that benefiting you?
The security awareness training gives our admin team peace of mind in the fact that we know employees know better than to click things that come via email randomly
Easy To Use, Comprehensive, Training Platform
What do you like best about the product?
There are a lot of different options within the KnowBe4 platform that allows you to train and test your employees on all different levels. The Customer Success team helps you navigate and implement all the campaigns you need, which is very helpful!
What do you dislike about the product?
It was a little difficult to adjust our Company filters to allow for the KnowBe4 phishing campaigns to successful sent the emails, however overall, it is a great product.
What problems is the product solving and how is that benefiting you?
KnowBe4 is training, teaching, and testing our staff on the risks in the current landscape we operate within. The training is definetely needed and as our employees learn more and become more aware of these threats, it will mitigate our risk of any threats in the future, which is very important.
KnowBe4 provides comprehensive security awareness and makes it easy to distribute.
What do you like best about the product?
The training modules have good content and are presented in an enjoyable format. You can select them based on length to ensure you are not forcing your users to spend too much time.
What do you dislike about the product?
When assigning training modules, the web portal is a bit clunky. For example, it takes a lot of clicks to replace an expired training module within a training campaign.
What problems is the product solving and how is that benefiting you?
It is keeping my users aware of the dangers of phishing, social engineering, etc. The ability to test my users with simulated phishing tests keeps them on their toes and demonstrates their increased awareness.
I've been happy with KnowBe4 at two different employers
What do you like best about the product?
I like that it gets the end users involved in training that I think keeps them involved or entertained, for the most part. Not an easy feat!
What do you dislike about the product?
I can't think of anything at the moment.
What problems is the product solving and how is that benefiting you?
We need our end users to beef up their security knowledge and experience, and KnowBe4 helps with that.
Excellent Compliance Platform
What do you like best about the product?
The user tracking/completion is fantastic, as are the customizable notifcation emails that can be automatically sent for a campaign. It cuts down a lot of manual work and reporting to have all that infor in one place.
What do you dislike about the product?
My org creates a lot of custom content to publish but there are limitations with only being able to import certain types of SCORM files and having limited capabilities/no capabilities to change the player settings.
What problems is the product solving and how is that benefiting you?
It's solving the problem of having to constantly create custom content which is a huge lift for our team and is a time commitment we wouldn't be able to manage. We feel the content is great and covers a wide variety of relevant topics in security awareness.
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