MyPass
MyPass GlobalReviews from AWS customer
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Excellent Support and Smooth Experience with MyPass
What do you like best about the product?
What I liked most about MyPass is the level of customer support provided. Every time I encountered an issue, Romeo Pardillo Jr was there to assist me. He not only followed up promptly but also made sure that each matter was tracked until it was fully resolved. That kind of dedication gave me confidence in the platform and made the experience much smoother.
What do you dislike about the product?
There were a few minor issues with the system from time to time, but nothing major. The key point is that whenever something came up, it was addressed quickly with the right support.
What problems is the product solving and how is that benefiting you?
MyPass Global is solving the problem of managing workforce compliance, qualifications, and access in a simple and centralized way. Instead of dealing with scattered emails, spreadsheets, or multiple platforms, I can rely on MyPass to keep everything in one place and up to date. This saves me time, reduces administrative errors, and gives me confidence that my team’s credentials and site requirements are always compliant.
Mypass Review
What do you like best about the product?
Its my go to to check certificates of personnel and sometimes I've had to download certificates as I was unable to find them on our work database. Having only ten personnel on Mypass makes it easy to see everyones qualifications in one place. Easy to upload certificates. Customer support from Dennell was fantastic when mobilising for OMV, that girl deserves a raise! Her guidance enabled the ease of implementation and integration. I only use it maybe once or twice a month but don't have a problem negotiating my way around once in.
What do you dislike about the product?
I seem to always have to refer to my notes when inviting someone, but thats probably because I dont use it everyday. I'm also not good at the matrices and how to maybe do one up for our personnel.
What problems is the product solving and how is that benefiting you?
It is a requirement to be on Mypass for our personnel to be on some Petrochemical sites, mainly Methanex and OMV. This would be for H&S reasons.
Interactive system, great customer service
What do you like best about the product?
Its ability to centralize personnel compliance, automate training tracking, and integrate with some other platforms, which helps reduce manual tasks and improve operational efficiency. Having company's Skills Matrix feature to streamline internal competency management seems a very good alternative. Easy to use, but when any challenges come up, they have a "live" support team.
What do you dislike about the product?
Actually, the experience has been very good so far. When any improvement point opportunity is raised, support team is usually very open to listen, or give us alternatives.
What problems is the product solving and how is that benefiting you?
Mainly centralize all personnel data in one system and manage personnel competence. Little by little, I will start using their recruitment/sourcing feature as well.
MyPass is a great tool
What do you like best about the product?
Good customer support - My Pass is great way to track multiple employees certificates and ensure compliancy of your employees on multiple projects
What do you dislike about the product?
I think MyPass interface can be a slightly outdated and could be a bit more user friendly and dynamic
What problems is the product solving and how is that benefiting you?
MyPass allows our Project support team to efficiently track our employees compliancy on multiple projects
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