Factorial HR
Factorial HRReviews from AWS customer
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Easy tool for attendance and absence tracking
What do you like best about the product?
It makes tracking absences and working hours simple, centralized, and easy to manage in one place.
What do you dislike about the product?
I occasionally run into limitations with the reports and the available customization options, which can make it harder to tailor things to my needs.
What problems is the product solving and how is that benefiting you?
It cuts down on manual tracking and gives me clearer visibility into employee attendance and leave.
Saves Time and Simplifies Accountability, Though Some Features Aren’t Advanced Yet
What do you like best about the product?
It saves time and gives you everything you need for accountability in one platform.
What do you dislike about the product?
So far, I haven’t run into any issues. It’s easy to use, even though some features aren’t very advanced yet.
What problems is the product solving and how is that benefiting you?
Visibility and HR management.
Simplifying HR management
What do you like best about the product?
What I value most about Factorial is how it centralizes and simplifies human resources management. From a single platform, it is possible to manage payroll, vacations, absences, documents, and approval workflows, which streamlines administrative tasks and reduces the possibility of errors. Additionally, its intuitive and accessible interface allows both the HR team and employees to use it without difficulties.
What do you dislike about the product?
Limitations in advanced functionalities: There are certain complex human resources functions that require external integrations or are not sufficiently developed within the platform.
Dependence on the internet: Being an online platform, it is not possible to access the information without a connection.
Limited customization: Some reports and approval workflows cannot be fully adapted to very specific needs.
Initial learning curve: Although the platform is intuitive, some of its functions require time to adapt and become familiar with them.
Dependence on the internet: Being an online platform, it is not possible to access the information without a connection.
Limited customization: Some reports and approval workflows cannot be fully adapted to very specific needs.
Initial learning curve: Although the platform is intuitive, some of its functions require time to adapt and become familiar with them.
What problems is the product solving and how is that benefiting you?
It allows saving time by automating repetitive tasks, which contributes to greater efficiency. Additionally, it helps reduce errors in calculations and records, improving data accuracy. The organization of information and internal workflows also benefit, as everything is managed in a more orderly manner. Finally, it facilitates communication between HR and employees by centralizing everything on an accessible platform.
Great Compliance and Integration, But Payroll Needs Improvement
What do you like best about the product?
What I appreciate most about Factorial is its strong alignment with Spanish labor regulations, particularly in terms of time tracking and compliance with local laws. This feature significantly streamlines daily HR management and ensures that all legal obligations are reliably fulfilled. Another notable advantage is Factorial's integration capabilities with other business systems. The platform connects seamlessly with Microsoft Business Central, and the presence of an API makes it much easier to automate processes and synchronize data between different tools. In general, Factorial provides a modern, user-friendly interface that both employees and administrators find straightforward to navigate.
What do you dislike about the product?
The payroll module is the part of the platform that requires the most attention. Although the system performs well for attendance tracking, documentation, and general HR tasks, its payroll capabilities do not offer the depth or reliability necessary for handling more complex situations. As a result, I sometimes have to rely on external tools or perform manual checks to ensure everything is accurate. While the platform continues to add new features, some advanced HR processes still seem limited when compared to dedicated payroll solutions. Enhancing this area would help make Factorial a truly comprehensive all-in-one HR platform.
What problems is the product solving and how is that benefiting you?
Factorial has been instrumental in centralizing our HR processes and ensuring compliance with Spanish labor regulations, particularly in areas like time tracking and employee records. The platform streamlines our daily administrative tasks by consolidating attendance, documentation, contracts, and PTO management into one unified system. Its integration features address a significant operational challenge for us: synchronizing HR data with our ERP. With the API and compatibility with Microsoft Business Central, we are able to automate information flows, which reduces manual data entry, increases accuracy, and saves valuable time. In summary, Factorial enables us to maintain stronger control over HR operations, improves visibility throughout the company, and lightens the administrative burden on our HR team.
Intuitive and User-Friendly: Factorial Simplifies HR Processes
What do you like best about the product?
What I like best about Factorial is how intuitive and user-friendly it is from an employee’s/ team leader perspective.
It centralizes everything in one place, from checking vacation balances to managing documents or viewing payslips, which really simplifies requesting time off and tracking approvals without having to send multiple emails or messages. Overall, it makes internal processes much smoother and more transparent.
It centralizes everything in one place, from checking vacation balances to managing documents or viewing payslips, which really simplifies requesting time off and tracking approvals without having to send multiple emails or messages. Overall, it makes internal processes much smoother and more transparent.
What do you dislike about the product?
Since I was a user, and a team leader, not an admin, I don't have anything negative to say about it.
What problems is the product solving and how is that benefiting you?
Factorial helps solve several recurring administrative issues that used to take unnecessary time and back-and-forth communication.
As both a user and a team leader, I really value how it centralizes everything, from viewing payslips and checking vacation balances to managing and approving requests from my team. Before, these tasks often required multiple emails or manual tracking, but with Factorial everything is clearly organized and accessible in one place.
It saves time, reduces errors, and improves transparency for both employees and managers, making HR processes much smoother and more efficient.
As both a user and a team leader, I really value how it centralizes everything, from viewing payslips and checking vacation balances to managing and approving requests from my team. Before, these tasks often required multiple emails or manual tracking, but with Factorial everything is clearly organized and accessible in one place.
It saves time, reduces errors, and improves transparency for both employees and managers, making HR processes much smoother and more efficient.
Great UX and cheap platform
What do you like best about the product?
Price, settings and zapier integrations with other HR tools
What do you dislike about the product?
Perhaps the robustness and lack of native integrations
What problems is the product solving and how is that benefiting you?
Really good at managing candidates. Skills, onboarding…
designed for small and medium sized businesses
What do you like best about the product?
Intuitive design makes it easy for users to navigate and manage HR processes
What do you dislike about the product?
It’s difficulties in he helps form customer support including long response times and unhelpful responses
What problems is the product solving and how is that benefiting you?
It’s provides a single unified view of employees data making it easier to manage and access
Avoid Factorial: Data Mishandling and Poor Customer Support
What do you like best about the product?
The software is alright. There are bugs and pain that comes with using Factorial for a mid-size company. In general, it works ok and does the job.
What do you dislike about the product?
Our experience with Factorial has been extremely disappointing. We gave Factorial five months noticed that we were closing down the account and needed to retrieve our data. Seven. months later and we still don't have the sensitive data despite asking for urgent support multiple times. Account Manager, Customer Support, Legal, and the CEO himself have been contacted, but no one seems to care about us as a customer.
If you value your time, your data, and your peace of mind, DO NOT USE FACTORIAL. We hope this review serves as a cautionary tale. Proceed with extreme caution if you’re considering Factorial as your HR platform.
If you value your time, your data, and your peace of mind, DO NOT USE FACTORIAL. We hope this review serves as a cautionary tale. Proceed with extreme caution if you’re considering Factorial as your HR platform.
What problems is the product solving and how is that benefiting you?
It attempts to solve core HR management, including time, contracts, PTO etc. It had served our company ok besides bugs here and there, but when we needed ownership of our data, the company was extremely unhelpful.
An efficient and user-friendly HR management tool
What do you like best about the product?
Factorial stands out for its intuitive interface and ease of use, making it accessible even for non-technical users. Features like employee time tracking, document management, and payroll integration save significant time and streamline HR processes. The centralized dashboard provides clear visibility into employee data, ensuring compliance and effective workforce management. Additionally, their customer support is responsive and helpful, addressing queries promptly.
What do you dislike about the product?
While Factorial offers excellent features, some advanced functionalities, such as more detailed reporting or customization options, are limited and could be expanded further. Additionally, the initial setup can be slightly overwhelming due to the range of tools available, and integration with third-party applications could be smoother. For smaller businesses, the pricing might be a consideration when compared to alternatives.
What problems is the product solving and how is that benefiting you?
Factorial has streamlined our HR processes by centralizing key functions like time tracking, document management, and payroll processing. Previously, these tasks were scattered across multiple tools, leading to inefficiencies and errors. With Factorial, we've reduced administrative time, improved data accuracy, and ensured compliance with labor regulations. Additionally, the automated notifications and reminders for performance reviews and employee documentation have helped us stay on top of critical tasks without manual intervention, ultimately increasing productivity and employee satisfaction.
Very good
What do you like best about the product?
What I like the most is that I have been able to improve processes within my department. Time control, absences, etc.
What do you dislike about the product?
Everything is useful, but I would like the help consulted on the page to be a bit more specific in some cases.
What problems is the product solving and how is that benefiting you?
The management of absences
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