Factorial HR
Factorial HRReviews from AWS customer
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Great Compliance and Integration, But Payroll Needs Improvement
What do you like best about the product?
What I appreciate most about Factorial is its strong alignment with Spanish labor regulations, particularly in terms of time tracking and compliance with local laws. This feature significantly streamlines daily HR management and ensures that all legal obligations are reliably fulfilled. Another notable advantage is Factorial's integration capabilities with other business systems. The platform connects seamlessly with Microsoft Business Central, and the presence of an API makes it much easier to automate processes and synchronize data between different tools. In general, Factorial provides a modern, user-friendly interface that both employees and administrators find straightforward to navigate.
What do you dislike about the product?
The payroll module is the part of the platform that requires the most attention. Although the system performs well for attendance tracking, documentation, and general HR tasks, its payroll capabilities do not offer the depth or reliability necessary for handling more complex situations. As a result, I sometimes have to rely on external tools or perform manual checks to ensure everything is accurate. While the platform continues to add new features, some advanced HR processes still seem limited when compared to dedicated payroll solutions. Enhancing this area would help make Factorial a truly comprehensive all-in-one HR platform.
What problems is the product solving and how is that benefiting you?
Factorial has been instrumental in centralizing our HR processes and ensuring compliance with Spanish labor regulations, particularly in areas like time tracking and employee records. The platform streamlines our daily administrative tasks by consolidating attendance, documentation, contracts, and PTO management into one unified system. Its integration features address a significant operational challenge for us: synchronizing HR data with our ERP. With the API and compatibility with Microsoft Business Central, we are able to automate information flows, which reduces manual data entry, increases accuracy, and saves valuable time. In summary, Factorial enables us to maintain stronger control over HR operations, improves visibility throughout the company, and lightens the administrative burden on our HR team.
Intuitive and User-Friendly: Factorial Simplifies HR Processes
What do you like best about the product?
What I like best about Factorial is how intuitive and user-friendly it is from an employee’s/ team leader perspective.
It centralizes everything in one place, from checking vacation balances to managing documents or viewing payslips, which really simplifies requesting time off and tracking approvals without having to send multiple emails or messages. Overall, it makes internal processes much smoother and more transparent.
It centralizes everything in one place, from checking vacation balances to managing documents or viewing payslips, which really simplifies requesting time off and tracking approvals without having to send multiple emails or messages. Overall, it makes internal processes much smoother and more transparent.
What do you dislike about the product?
Since I was a user, and a team leader, not an admin, I don't have anything negative to say about it.
What problems is the product solving and how is that benefiting you?
Factorial helps solve several recurring administrative issues that used to take unnecessary time and back-and-forth communication.
As both a user and a team leader, I really value how it centralizes everything, from viewing payslips and checking vacation balances to managing and approving requests from my team. Before, these tasks often required multiple emails or manual tracking, but with Factorial everything is clearly organized and accessible in one place.
It saves time, reduces errors, and improves transparency for both employees and managers, making HR processes much smoother and more efficient.
As both a user and a team leader, I really value how it centralizes everything, from viewing payslips and checking vacation balances to managing and approving requests from my team. Before, these tasks often required multiple emails or manual tracking, but with Factorial everything is clearly organized and accessible in one place.
It saves time, reduces errors, and improves transparency for both employees and managers, making HR processes much smoother and more efficient.
Great UX and cheap platform
What do you like best about the product?
Price, settings and zapier integrations with other HR tools
What do you dislike about the product?
Perhaps the robustness and lack of native integrations
What problems is the product solving and how is that benefiting you?
Really good at managing candidates. Skills, onboarding…
designed for small and medium sized businesses
What do you like best about the product?
Intuitive design makes it easy for users to navigate and manage HR processes
What do you dislike about the product?
It’s difficulties in he helps form customer support including long response times and unhelpful responses
What problems is the product solving and how is that benefiting you?
It’s provides a single unified view of employees data making it easier to manage and access
Avoid Factorial: Data Mishandling and Poor Customer Support
What do you like best about the product?
The software is alright. There are bugs and pain that comes with using Factorial for a mid-size company. In general, it works ok and does the job.
What do you dislike about the product?
Our experience with Factorial has been extremely disappointing. We gave Factorial five months noticed that we were closing down the account and needed to retrieve our data. Seven. months later and we still don't have the sensitive data despite asking for urgent support multiple times. Account Manager, Customer Support, Legal, and the CEO himself have been contacted, but no one seems to care about us as a customer.
If you value your time, your data, and your peace of mind, DO NOT USE FACTORIAL. We hope this review serves as a cautionary tale. Proceed with extreme caution if you’re considering Factorial as your HR platform.
If you value your time, your data, and your peace of mind, DO NOT USE FACTORIAL. We hope this review serves as a cautionary tale. Proceed with extreme caution if you’re considering Factorial as your HR platform.
What problems is the product solving and how is that benefiting you?
It attempts to solve core HR management, including time, contracts, PTO etc. It had served our company ok besides bugs here and there, but when we needed ownership of our data, the company was extremely unhelpful.
An efficient and user-friendly HR management tool
What do you like best about the product?
Factorial stands out for its intuitive interface and ease of use, making it accessible even for non-technical users. Features like employee time tracking, document management, and payroll integration save significant time and streamline HR processes. The centralized dashboard provides clear visibility into employee data, ensuring compliance and effective workforce management. Additionally, their customer support is responsive and helpful, addressing queries promptly.
What do you dislike about the product?
While Factorial offers excellent features, some advanced functionalities, such as more detailed reporting or customization options, are limited and could be expanded further. Additionally, the initial setup can be slightly overwhelming due to the range of tools available, and integration with third-party applications could be smoother. For smaller businesses, the pricing might be a consideration when compared to alternatives.
What problems is the product solving and how is that benefiting you?
Factorial has streamlined our HR processes by centralizing key functions like time tracking, document management, and payroll processing. Previously, these tasks were scattered across multiple tools, leading to inefficiencies and errors. With Factorial, we've reduced administrative time, improved data accuracy, and ensured compliance with labor regulations. Additionally, the automated notifications and reminders for performance reviews and employee documentation have helped us stay on top of critical tasks without manual intervention, ultimately increasing productivity and employee satisfaction.
Very good
What do you like best about the product?
What I like the most is that I have been able to improve processes within my department. Time control, absences, etc.
What do you dislike about the product?
Everything is useful, but I would like the help consulted on the page to be a bit more specific in some cases.
What problems is the product solving and how is that benefiting you?
The management of absences
Ok but fast growing software
What do you like best about the product?
Good design, strong suite of features, document storage is good
What do you dislike about the product?
It is not built for the US market very well. Translations are poor, and some features are suited to European PTO and HR policies and not as much to American companies.
What problems is the product solving and how is that benefiting you?
Managing time and HR docs
User-Friendly Interface
What do you like best about the product?
Effective communication is crucial in any educational setting, and Factorial is amazing in this area. The platform offers various communication tools that facilitate interaction between students and administrative staff. Whether it’s through announcements, direct messaging, or feedback forms.
What do you dislike about the product?
some users have reported that certain features can feel overwhelming due to the amount of options available. This complexity may affect the least experienced users from fully utilizing the platform's capabilities, limiting its effectiveness in enhancing the student experience.
What problems is the product solving and how is that benefiting you?
Factorial’s scheduling features have been a great addition for our business school. With the ability to manage class schedules, extracurricular activities, and appointments, both students and staff can optimize their time. The platform’s calendar integration helps prevent scheduling conflicts, allowing students to engage fully in their academic and social lives.
Exceeded our expectations!
What do you like best about the product?
Their platform is intuitive and easy to use, which has greatly facilitated human resources management in our institution.
What do you dislike about the product?
While the platform is generally user-friendly, some features could benefit from more detailed tutorials or documentation. Occasionally, we found ourselves needing to reach out to support for guidance on specific functionalities that weren’t immediately clear.
What problems is the product solving and how is that benefiting you?
The features they offer, such as payroll management, absence tracking, and performance evaluations, have optimized our internal processes. These tools have allowed us to streamline our operations, enabling us to focus more on education and less on administrative tasks. The reporting capabilities are also a significant advantage, providing us with insights that help in decision-making.
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