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Poor support
What do you like best about the product?
Easy to use tool, quite intuitive and possible to cover different use cases across various jurisdictions.
What do you dislike about the product?
Sales team promises things they cannot keep and support is outrageously slow and poor at responding in a timely manner for mission-critical elements.
What problems is the product solving and how is that benefiting you?
Streamline expenses and absence management across various jurisdictions.
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Definitely a supportive tool for startups and small businesses
What do you like best about the product?
It has great cappabilities like showing work notifications about your colleagues, their birthdays; you can check your pay stubs, being able to set your time off, etc.
What do you dislike about the product?
Sometimes it gets very stressful to fill your attendance to work day by day, hour by hour. There should be an option where you can do this automatically. I recently discovered there's a plugin that can do this so I use that.
What problems is the product solving and how is that benefiting you?
It's a great place to gather your work colleagues and engage with them. I think Factorial is ending the so unnecessary e-mails about sick leaves or anything related that needs to be a short notification.
Great tool for keeping up with time at work!
What do you like best about the product?
Managing your payment and benefits for the organization's staff. There is always proper management for compensation, time off, and insurance is what keeps my satisfaction high.
What do you dislike about the product?
Sometimes the platform feels clunky, but other than that I didn't have any problems whatsoever. I would not have any negatives things to say about the platform nor the app.
What problems is the product solving and how is that benefiting you?
Easy documentation management, self-management for employees, reports and data analysis, and electronic signature of documents. I think everyone at work can see that the service benefits us all.
Nice app to keep track of your working time
What do you like best about the product?
The mobile app of Factorial enables the access to employees to manage their working time, with an easy to use UX, you can quickly start/stop your clock in when it's time, request time off and vacations, and review past clock in inputs
What do you dislike about the product?
The ability to edit already requested time off days will be really great to have in order to fix potential mistakes or to be ahead before the reviewer check those
What problems is the product solving and how is that benefiting you?
Time clocking is a major requirement in some countries, and generally tracking weekdays and holidays, plus transparent notification to the company, all together make it really easy for employees
Our first three months with Factorial HR
What do you like best about the product?
We loved the multi-country aspects of the platform, especially as it relates to official holidays and vacation time.
What do you dislike about the product?
The lack ability to set up automatic payment on the platform itself, it a good area of opportunity I think.
What problems is the product solving and how is that benefiting you?
Managing a workforce in 15 different cities in 4 countries, including 5 legal entities. Most other solutions are very US-centric.
Brillaint Software & service
What do you like best about the product?
The customer experience was great - the staff were there every step of the way throughout implementation and continue to offer support.
What do you dislike about the product?
There was nothing i have found yet that i dislike
What problems is the product solving and how is that benefiting you?
Factorial helped us get away from manual holiday requests, which created a duplication of work and human error played a big part in our processes previously
Buena experiencia
What do you like best about the product?
Que se pueda utilizar en los teléfonos móviles con todas las utilidades (fichaje, documentación, vacaciones, avisos...)
What do you dislike about the product?
Algunas operaciones son algo enrebesadas y en los calendarios visuales se necesitarían más colores
What problems is the product solving and how is that benefiting you?
El registro horario, las vacaciones, la gestión documental. Todo rápido, ágil y sin tener que utilizar el papel físico.
An easy to use software tool for everything that concerns your relationship with the company.
What do you like best about the product?
The best thing is the ease of use and session editing.
What do you dislike about the product?
The worst thing is the need to activate GPS to clock in.
What problems is the product solving and how is that benefiting you?
Solves everything concerning my relationship with the company, especially transfers, vacations, payroll, etc.
Easy to use
What do you like best about the product?
It always help to see the availability of all team, easy to request holidays
What do you dislike about the product?
everything is ok. I just feel that I'm not using all the potential of the platform.
What problems is the product solving and how is that benefiting you?
Holidays control, follow-up of recruitment processes, organize all documents
The HR operating system we love
What do you like best about the product?
- ease of use for all user groups in our company
- connected modules with helpful functionality
- highly configurable modules and workflows
- connected modules with helpful functionality
- highly configurable modules and workflows
What do you dislike about the product?
- webapp is not optimized for mobile usage
- API documentation could be better
- API documentation could be better
What problems is the product solving and how is that benefiting you?
- nearly perfect absence management
- digital documentation of all aspects of our employments
- digital documentation of all aspects of our employments
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