What do you like best about the product?

In my opinion, the most fundamental aspect is the ease of use of the platform. Unlike many other platforms, this one allows those who are less data-oriented to be able to quickly create and customize dashboards (or ‘liveboards’, as they are referred to in ThoughtSpot), enabling the usage of the platform more frequently. In this way, we are able to target a wider market and make it more convenient to sell our product by using ThoughtSpot instead of other platforms.

Further, we also want to thank ThoughtSpot for their assistance. Many people we communicate with are active and engaged on our questions, which allows focusing on specific persons in order to receive assistance.

On top of that, we could integrate ThoughtSpot into our platform without any problems.

What do you dislike about the product?

There is only one thing that I do not like much about ThoughtSpot. It is that things that clearly are software bugs take too long to get resolved. We feel that bugs should be given top priority and at times wonder whether that is really the case at ThoughtSpot.

What problems is the product solving and how is that benefiting you?

ThoughtSpot makes it possible to thrive entire organizations to work with data, not just by people who work in a data-driven way.