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External reviews

302 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sukhjinder S.

Senior data engineer

  • March 01, 2024
  • Review verified by G2

What do you like best about the product?
I used thoughtspot for querying the data and best part is write those query like "top 10", easy to sum, and some amazing functionality to querying the data
What do you dislike about the product?
Thoughtspot is great product and I think more functionality should be added. Such as functionality like powerbi
What problems is the product solving and how is that benefiting you?
We querying the data from the snowflake and prepared to show the relevant highlights of the data.


    Catherine K.

Great data visualization/analytics tool

  • February 29, 2024
  • Review verified by G2

What do you like best about the product?
We connect ThoughtSpot to our community to track engagement. Without ThoughtSpot, we wouldn't have access to this level of analytics, as it isn't provided to us by our platform. I love the variety of ways there are to slice and dice the data.
What do you dislike about the product?
Sometimes it's not intuitive to use, and it isn't always easy to know exactly what you need to type in to get the results you're looking for.
What problems is the product solving and how is that benefiting you?
Our current platform does not give us a high enough level of analytics to track member engagement. ThoughtSpot gives us the tools to do this.


    Computer Software

Pretty Good. Missing some niche features.

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
It makes it really easy for people who are non-technical to answer questions.
What do you dislike about the product?
There are a couple of things that are rough around the edges and features that are missing. For example, if you want to add a new column to a table, you have to completely edit the database connection, rather than editing just the table. This becomes a bigger issue if you don't have the right permissions. Also the whole concept of data table vs. worksheet is confusing and weird.

Missing features include things like converting measures to dimensions on the fly, replacing references in a table, table calculations, ect.
What problems is the product solving and how is that benefiting you?
It is our main BI tool. It allows us to serve our large organization with a relatively lean team. We were able to get out of the way of building reports and have been able to put that in the hands of users.


    Chris M.

Great BI Tool

  • February 29, 2024
  • Review verified by G2

What do you like best about the product?
I use ThoughtSpot almost everyday and the real-time analytics have been super helpful in driving a deeper understanding of customer system usage and helping to uncover pains. Also it integrates with a pretty diverse set data sources to drive those analytics, which is super important for our company/industry. The visualization and reporting tools provide solid functionality for our basic needs, and the AI-driven insights have helped in uncovering patterns.
What do you dislike about the product?
The learning curve was a little steeper than expected, just a little less intuitive for users unfamiliar with business intelligence tools. However, once comfortable it is easy to naviagate.
What problems is the product solving and how is that benefiting you?
ThoughtSpot is helping to solve our basic needs around understanding customer usages and entitlements which helps inform our team from sales to services to product around what customers are doing, where they are struggling and how we can best help them. This is giving me the ability to have more informed conversations with each customer and drive more value add conversations with those customers.


    Information Technology and Services

Thoughtspot makes business analytics easy and quick

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
It gives end users the ability to directly see deep insights around their data. It also also enables the quick sharing of valuable liveboards and answers to continued questions throughout the company.
What do you dislike about the product?
Some reporting features can be slow and cumberson when adjusting views, I do wish some could be sped up
What problems is the product solving and how is that benefiting you?
It is solving the divide between SOPs users and sales users when trying to access data insights.


    Manufacturing

ThoughtSpot is an intuitive tool that allows user to easily access analytics

  • February 29, 2024
  • Review verified by G2

What do you like best about the product?
It's easy to get started in ThoughtSpot. Everything is intuitive and easy to use. Easy to share across users.
What do you dislike about the product?
The interface can look a bit better. To me it isn't the most eye-captivating application
What problems is the product solving and how is that benefiting you?
Publishing analytics datasets widely to users so they can access and create their own reports/ liveboards for their own analytics needs


    Computer Software

Fantastic BI platform that offers quick and reliable ways to derive insights from our data

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
Thoughtspot is very easy to use and is also easy to teach to new users. The liveboard creation is fast and allows us to quickly deliver important insights to our users.
What do you dislike about the product?
The organization leaves a lot to be desired, tags are ok but some kind of hierarchical structure like folders would be great
What problems is the product solving and how is that benefiting you?
Our data is vast and can be very complex to create dashboards that cater to all of our business users. Thoughtspot's explore and drill down functionality has been very beneficial for our users that need to take analytics to the next level and explore all of the data that we have to offer.


    Staffing and Recruiting

Good but slow

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
ThoughtSpot allows me to break down data metrics in a variety of ways. It gives me up to date numbers that allow me to pivot my work and get a holistic view as well.
What do you dislike about the product?
I have to refresh the whole site each time I want to access my most updated data. It would be helpful for the system to update and not require a full refresh to view. I use Thoughspot throughout the day.
What problems is the product solving and how is that benefiting you?
Thoughtspot is giving us a full picture with data. I can use it for its holistic view and then hone in on certain areas based on metrics that need change.


    Information Technology and Services

My team built a complex reporting solution using ThoughtSpot

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
ThoughtSpot is great in that it makes it easy to create new reports and for users to slice and dice the data in different ways. The team behind it is very smart and capable and it is always improving as a product.
What do you dislike about the product?
Sometimes it's hard for developers to give up the ability to write their own SQL. This is the tradeoff when using a BI tool. But the benefit of this is the flexibility it gives the end-user to change the parameters of a search in realtime.
What problems is the product solving and how is that benefiting you?
ThoughtSpot helps us use our historical data to show our customers the value add that our base product is providing. In addition, it allows our users to get personalized insights into their own computing environments. Many of our customers have requests for custom reports and ThoughtSpot makes it possible to create these without developers getting involved.


    Computer Software

Solid comprehensive data analytics solution

  • February 26, 2024
  • Review verified by G2

What do you like best about the product?
I like that I can analyze a single customers or any number of customers' data all from one location. I also like that I can export said data, format it myself and then send to colleagues or share with the customer themselves which is very helpful
What do you dislike about the product?
I would say the minor formatting details that require exact information be entered to get the desired output of data is a little annoying at times. This could possible be how my company has it setup for our usage and not a requirement from the solution itself
What problems is the product solving and how is that benefiting you?
I'm currently in software sales so the information I obtain from Thoughtspot helps me make educated decisions on what solutions the customer already has and what other solutions they may benefit from