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External reviews

284 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jeremiah F.

Sumologic is AWESOME Once Learning How to Use it

  • March 31, 2019
  • Review provided by G2

What do you like best about the product?
I love that Sumo keeps tabs of your recent searches and that it gives you the ability to save searches/share them with others. I came from using a competitors log searching and Sumo has a lot of features I didn't even realize I needed.
What do you dislike about the product?
There was quite a bit of a learning curve and I certainly had to brush up on my regex. Luckily Sumo has videos out that give you an introduction into using and navigating the software. I also don't like how difficult it is to download the raw logs. Currently (unless I'm misinformed) you need to export as a CSV, then take the relevant column, copy it all off, and paste it into a .txt file for additional analysis.
What problems is the product solving and how is that benefiting you?
A lot of our logs are indexed in Sumo. It gives us a central place to perform troubleshooting/log searching without actually having to log into the Servers where there are issues. It's extremely helpful to be able to look at the data for several servers over time. This is something that's simply not possible (very time consuming) if you were to perform this manually without Sumo Logic.
Recommendations to others considering the product:
I'd recommend trying it out. It's confusing at first, but you can just watch some tutorials that are out there to get started.


    Emilin S.

Great tool for Log analytics

  • March 27, 2019
  • Review provided by G2

What do you like best about the product?
Nice and clean interface.
Easy to connect with other data sour
Easy to follow tutorials that helps you get started.
Different varieties of collectors that helps to integrate with any environment and collect logs
What do you dislike about the product?
Querying to accomodate complex tasks is difficult or requires a good understanding. Also, complex query performance is not reliable.
What problems is the product solving and how is that benefiting you?
log collection and management for real time alert on any potential security breaches, service issues and for reporting purposes


    Information Technology and Services

Powerful tool to Analyze the products

  • March 21, 2019
  • Review verified by G2

What do you like best about the product?
Dashboards and Alerts are the best things
What do you dislike about the product?
Learning Query language little bit tricky
What problems is the product solving and how is that benefiting you?
Build the dash boards for getting all kind of information from Error's to Processing time


    Information Services

Sumo Logic Review

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
It has feature to trigger alerts on some predefined condition. We utilized this feature to trigger KPI alerts and to trigger outage alerts.
We also like it Live trail feature
What do you dislike about the product?
We don like log file viewing capability. Other application such as Splunk has better feature to view snap
shot
What problems is the product solving and how is that benefiting you?
Application and System monitoring
Recommendations to others considering the product:
Yes


    Computer Software

Powerful with a learning curve

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
Once you get the hang of the querying syntax, the speed of searches and ability to pinpoint exactly what you're looking for is exactly what I need.
What do you dislike about the product?
The querying syntax is a bit cumbersome.
What problems is the product solving and how is that benefiting you?
I've used Sumo Logic to help debug errors that occurred for specific requests, but my main use of it is for structured logging of some events in our application to get better insight into the function of certain parts of our application.


    Transportation/Trucking/Railroad

Very solid tooling

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
Robust query functionality and very fast response times
What do you dislike about the product?
Alert management is difficult, cannot delete alerts easily and alerts do not always save.
What problems is the product solving and how is that benefiting you?
Alerting and understanding timelines of issues. Real time alerts give us a pretty quick response when things go wrong and it's very easy to use custom search ranges to build timelines of events


    Financial Services

Awesome tool for monitoring and debugging your app

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
It is easy to look for a particular log and do different type of aggregation on the result.
What do you dislike about the product?
There is a limit on the number of days you can go back. But this limitation depends on the subscription model your company is following.
What problems is the product solving and how is that benefiting you?
Problems it solves -
1. General log search
2. Query the log search result to come up with different statistics like error frequency etc.


    Consumer Goods

Good Service with a Little Bit of a Learning Curve

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
Ability to access and query the logs of multiple microservices in one place. Also scheduled queries where results are emailed as often as I need.
What do you dislike about the product?
The query language leaves a little to be desired
What problems is the product solving and how is that benefiting you?
Monitoring of microservices and other cloud based services and APIs


    Computer Software

Software Engineer II

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
Dashboards and ability to check logs using
What do you dislike about the product?
Syntax to query logs are not very well documented and explained in my opinion.
What problems is the product solving and how is that benefiting you?
We are looking for information on cause of problems and errors for all of our microservices when errors are logged. This is very useful to us to improve error handling and improve quality of our services overall.


    Fidel A.

Super Intuitive

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
Using the app is easy. There's a bit of a learning curve but once you have the basics down everything works how you'd expect it to and everything is placed where'd you'd expect to find it. They also offer an amazing training a certification course to help you understand everything that you can do with Sumo Logic.
What do you dislike about the product?
There are some issues parsing logs, but that's probably more on the way our logs are built than on Sumo Logic.
What problems is the product solving and how is that benefiting you?
Gathering error logs after client reports something, Monitoring to stay ahead of the curb when something goes wrong.
Recommendations to others considering the product:
TAKE THE TRAINING! It helps a lot.