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External reviews

284 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

Great service, great product

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
Salability, No hardware or onsite servers needed.
What do you dislike about the product?
Complexity, Very hard to learn the queries and navigate the system initially.
What problems is the product solving and how is that benefiting you?
Log collection/storage


    Mandeep G.

Using Sumo Logic for Log Auditing and Analysis in my Team.

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
Very easy to configure different categories and familiar to use.
What do you dislike about the product?
There is not any dislike but it would be good if we get feature like having metrices as well on Sumo logic.
What problems is the product solving and how is that benefiting you?
Getting Sumo alerts based on Sumo logic logs and we takes preventive actions before customer raise a defect.


    Information Technology and Services

Sumo!

  • March 19, 2019
  • Review verified by G2

What do you like best about the product?
It's a great tool for deep diving API requests the merchant needs help with troubleshooting. It allows us to provide the proper white glove service we provide from our team.
What do you dislike about the product?
Requests can take a long time to load if there is a lot of data to sift through.
What problems is the product solving and how is that benefiting you?
API requests, time outs or latency issues.


    Marketing and Advertising

Useful platform for managing system wide logs

  • March 19, 2019
  • Review provided by G2

What do you like best about the product?
- Allows me to look at logs from different services in our stack and understand how issues propagate across our component systems
- Has changed our workflow to proactively implement better monitoring and verification before big deploys
What do you dislike about the product?
- Attempts to log you out very quickly when not focused on the tab
- Sometimes hard to configure services/middlewares to build nested JSON in ways that don't require multiple parsing steps
What problems is the product solving and how is that benefiting you?
As a developer, I've used Sumo for both incident response and for logging application data. For example, we can route HTTP safe requests to multiple versions of an endpoint and log any unexpected differences in Sumo, helping us ensure quality before deploying major changes or deprecations. I'd say it's a central part of my workflow now.
Recommendations to others considering the product:
Get buy in from multiple users and communicate by sending Sumo queries as answers to questions to encourage use.


    Jagath C.

Flexible and powerful query engine

  • March 19, 2019
  • Review provided by G2

What do you like best about the product?
The query language that makes the log fetch very easy
What do you dislike about the product?
Slow parsing that makes the alering orettu slow
What problems is the product solving and how is that benefiting you?
Cloudmontior akamai logs. Flexible and highly available


    Information Technology and Services

Helped in visualizing and finding potential bugs in the system by systematic logs

  • March 19, 2019
  • Review verified by G2

What do you like best about the product?
The ability to separate out your searched and rename them based on the search is a nice feature to have. Also, the live tail feature comes in very handy when you want to perform a constant monitoring of the logs being generated.
Also the ability to visualize and query logs and to pin all the different searched to the top tab list.
What do you dislike about the product?
There is a bit of complexity in searching for a particular source category. Also, the need to use receipt time for ordering of the logs is a big no.
Also, the time it takes to show the log is time consuming. Also, on page refresh, the logs shown are not updated in case of last 15 minutes and show the logs of then last 15 minutes
What problems is the product solving and how is that benefiting you?
Mostly used for logging and analyzing the logs in case of deployments and production bugs but also in analysis.
Recommendations to others considering the product:
understand the queries


    Accounting

Sumo Logic is Best

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
Sumo Logic is very huge and there are so many things you could do, write your own queries, share queries and get t he desired output using various conditions.
What do you dislike about the product?
The Result should be more human understandable, and it should highlighted so for these who just know basics of Sumo Logic it will be easier for them to understand. Log Analysis should be more easier.
What problems is the product solving and how is that benefiting you?
Its very much beneficial for initial troubleshooting where we few clicks you know the root cause of the problem.


    Education Management

Works for what I need it for

  • March 18, 2019
  • Review provided by G2

What do you like best about the product?
Allows me to review logs and errors for grade passback functionality.
What do you dislike about the product?
It can be a bit slow at times. Not super intuitive.
What problems is the product solving and how is that benefiting you?
Trouble shooting grade pass back to student information systems.


    Computer Software

Sumo is good

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
Accurate. Good statistic report. Log reduce and Log compare
What do you dislike about the product?
Delay about a few seconds from real time
What problems is the product solving and how is that benefiting you?
Log for services for my company. Good report. It is very important for us to find the issue from tons of logs


    Ricardo R. R.

Excelent analytics for logs and dashboards

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
I really like the simplicity to build dashboards and drill down on data with filters.
What do you dislike about the product?
I would love the feature to view two or more graphs stacked on top of each other, as to easily compare related queries
What problems is the product solving and how is that benefiting you?
Improve performance based on log results