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Simply amazing
What do you like best about the product?
The ability to correlate searches across different log types as well as filtering down to the information I need is invaluable.
What do you dislike about the product?
There's not too much to dislike to be honest.
What problems is the product solving and how is that benefiting you?
The business problem is the correlation mainly. Sumo gives that ability in aces.
Recommendations to others considering the product:
DIve in with both feet. You won't regret it.
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Application Monitoring made easy
What do you like best about the product?
Sumo logic makes it easy to find training online and plenty of documentation to follow. Before I had an account, I was able to follow along with the certification training on YouTube and get a head start before the rest of my company got a chance to get official training. I don't normally contact support because all the information I need is readily available when I do a Google search. Otherwise, support responds pretty fast to my inquiries.
What do you dislike about the product?
Our company uses G Suite, so I hate not having a single-click sign in with my Google account. The time-out for the logins are usually short, and I really don't want to setup 2-step verification or store my passwords in a browser. I would like it better if there was a mobile app that sent push notifications for alerts. For some alerts, the smallest interval you can set is 15 minutes, but I;d like to define whatever I want like 3 minutes.
What problems is the product solving and how is that benefiting you?
We need to get alerts as soon as something goes wrong, whether it be a status code error, or SSL certificates expiring. With Sumo Logic, I can set up alerts and have it sent to the right people when it happens. We also use Sumo Logic to set up dashboards and monitors on TVs around the office so everyone can see what's happening and have an open conversation about issues we need to fix.
Recommendations to others considering the product:
Go through the training videos on YouTube first, they are only about an hour long and helps you get started quickly.
Extremely Powerful Log Aggregation and querying
What do you like best about the product?
I've recently discovered scheduled views and subqueries, and these really took investigative work to the next level. I can query my logs without writing custom scripts and cross reference information to predict errors and associate entirely disparate log sources to alert on a problem before it gets bad.
What do you dislike about the product?
While log querying is still powerful, it can be painfully slow past 7 days in the past.
What problems is the product solving and how is that benefiting you?
Identifying problematic builds in lower envs before they reach production, investigating difficult problems through client telemetry, and alerting on real time problems indicated through logging.
Very reliable product
What do you like best about the product?
I Mostly use this product for Log analysis, it's very reliable.
What do you dislike about the product?
Nothing, Everything is good, it could be more User friendly
What problems is the product solving and how is that benefiting you?
Helping customer by searching logs.
Solid Product
What do you like best about the product?
The saved searches and ability to monitor for specific keywords in the logs
What do you dislike about the product?
The less than real-time display and the long wait time for some searches
What problems is the product solving and how is that benefiting you?
We are monitoring the logs for the backend for our customer facing websites
Great for logging, but sometimes difficult to integrate with other data sources
What do you like best about the product?
Sumologic is able to collect all of our system level process data. This makes it easy for software teams to analyze datasets.
What do you dislike about the product?
We have difficulty getting Sumologic data to "play nicely" with other data sources. For example, forwarding is difficult with hosted collectors - which we haven't been able to find a good solution for besides ETL through the API.
What problems is the product solving and how is that benefiting you?
We use Sumologic to analyze system level logs and understand how our software services are performing in real time.
Ease with logs using SUMOLOGIC
What do you like best about the product?
The structured & easy to read format of logs.
What do you dislike about the product?
The query to filter logs, is bit difficult to learn at first instance
What problems is the product solving and how is that benefiting you?
We are using it for log analysis. Since the logs are in structured format and easy to read, it has helped us to quickly locate the logs and solve the issue, which in turn has improved our SLA and error solving capabilities.
Recommendations to others considering the product:
Highly recommended as it provides ease of use. Saves time while going through logs and is more structured.
Newbie to log parsing, finding SumoLogic very intuitive
What do you like best about the product?
The ability to perform groupby functions and parse logs into actionable information has been great. My regex and SQL experience feels relevant despite not being familiar with server logs.
What do you dislike about the product?
I wish scheduling alerts and integrations wasn't buried behind so many menus... :(
What problems is the product solving and how is that benefiting you?
Checking day over day file transmission from data providers, catching SFTP sessions that have been left open by accident, etc.
Great UI and API access
What do you like best about the product?
Easy to learn logging and syntax. Able to gather very important systems info
What do you dislike about the product?
Cannot make more complex charts/graphs in the UI
What problems is the product solving and how is that benefiting you?
Operations Analytics. We have been able to diagnose issues in our tech and third party vendors in an almost real-time environment .
Easy to use
What do you like best about the product?
Very easy to start by typing what you want to search.
What do you dislike about the product?
Prompt for different categories are not very intuitive. Menu structure is sort of odd.
What problems is the product solving and how is that benefiting you?
System logs review.
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