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External reviews

302 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Incredible product - reliable, powerful, and great UX

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
Sumo is incredibly dependable. As someone who has helped maintain our own ES cluster in the past and use kibana in place of sumo logic, it was always a pain trying to keep things up and running, and ensuring no one was going to run queries that would bring the ES cluster to its knees at times. Sumo is incredibly dependable and reliable, even with very large sets of data and very expensive and large queries. The different visualizations it gives out of the box give us the insight we need for so many things.
What do you dislike about the product?
Sharing queries and learning the query syntax can be a bit of a learning curve. I wish sharing were a better UX, although once you figure out how to do it it works fine. The query syntax for any service like sumo (ES, etc.) has always been difficult so I don't think it's any worse than others, just challenging at times.
What problems is the product solving and how is that benefiting you?
We pipe all log data from all of our different services into sumo to allow us to get insight into how our system is running, troubleshoot issues, and even run customer research to understand how users are interacting with our application.
Recommendations to others considering the product:
Having a managed service for this allows you to focus on your business and its problems.


    Kellen O.

Powerful yet simple tool

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
The various ways to aggregate data. Scheduled searches keep us on top of issues.
What do you dislike about the product?
Need non-personal folders for more logical sharing. It's a pain to have to remember which human created a search or dashboard.
What problems is the product solving and how is that benefiting you?
Real time tracking. We have been able to stay on top of issues.


    Computer Software

Jay's Review

  • March 18, 2019
  • Review verified by G2

What do you like best about the product?
The UI and interchange between log search and dashboard
What do you dislike about the product?
Slow delay in loading dashboard when loading multiple dashboard. Minor UI fixes to click and drag search tabs.
What problems is the product solving and how is that benefiting you?
AWS monitoring


    Publishing

A proactive and effective solution

  • March 06, 2019
  • Review verified by G2

What do you like best about the product?
It shows a pleasant and interactive visual interface. It manipulates data efficiently and provides us with performance metrics that we use to monitor our applications in real-time. The software alerts when events occur, we can solve without delay the performance problems or errors that arise.
Sumo Logic is definitely an exceptional place to monitor cloud infrastructure and detect vulnerabilities in applications on time.
What do you dislike about the product?
We are quite satisfied with the performance of Sumo Logic. It meets the needs of our IT team, we have no complaints.
What problems is the product solving and how is that benefiting you?
It's great for unifying data, it gives us visibility into performance metrics, indexes and activity in the cloud. Its analysis tools help us obtain information about critical events and detect problems that need specialized solutions instantly.
Recommendations to others considering the product:
It's a proactive and efficient solution, suitable for IT experts.


    Grabriel F.

"Incredible apparatus for cutting and dicing of log!!"

  • March 03, 2019
  • Review provided by G2

What do you like best about the product?
I adore that I can scan for complex mixes of strings to limit the log explanations that I need to deal with by hand. In a high volume condition, this is completely key to effectively finding precisely what you're searching for.
What do you dislike about the product?
In the event that I needed to whine about something it would be the postponement in time between when a log message is produced on my application and it touches base in Sumo. This can be two or three minutes or more. Be that as it may, as I have expressed previously, I'm in a high volume condition. Thus, I'm to some degree pardoning, realizing that it sets aside opportunity to record the majority of that freestyle content.
What problems is the product solving and how is that benefiting you?
The Information Security group received Sumo Logic in the wake of encountering difficulties with another arrangement. Sumo Logic gave the InfoSec group out of the container dashboards and looks for countless information sources. Also, Sumo Logic empowered us to use various prior dashboards to make a solitary glass of sheet. This improved the groups productivity of inspecting vast volumes of information. At last, we had the capacity to use the alarming abilities to coordinate with another answer for guarantee that the group got cautions dependent on the groups inclusion hours.
Recommendations to others considering the product:
SumoLogic is a huge and complex stage. Be set up for an expectation to learn and adapt. You can perform straightforward demands all around effectively, yet you'll have to pursue a portion of their preparation materials to wind up capable with progressively complex highlights.


    Financial Services

Accurate and detailed data analysis

  • March 03, 2019
  • Review verified by G2

What do you like best about the product?
It is a software whose platform is simple and easy to use, with the essential features for any IT team. Sumo Logic gives an effective way to solve performance problems of our applications. Delivering analytics are reliable and in real-time.
What do you dislike about the product?
I have no complaints about Sumo Logic. It's great.
What problems is the product solving and how is that benefiting you?
Sumo Logic delivers a set of features to manage the security of our applications efficiently.
Recommendations to others considering the product:
It's a valuable software to monitor security and respond quickly to situations of vulnerability.


    Internet

An advanced and effective solution

  • February 27, 2019
  • Review verified by G2

What do you like best about the product?
The display of real-time dashboards is useful for our team.
Centralizes the flow of data, which simplifies the monitoring of events.
What do you dislike about the product?
It is a product with advanced features, but somewhat expensive.
What problems is the product solving and how is that benefiting you?
It is the solution that our team needs to monitor events in the cloud and collect real-time metrics understandable. The alert system is really efficient to detect problems early, it's beneficial and helps us focus on solving the problem.
It provides a means to monitor and correlate complex data effectively and intelligently.
Recommendations to others considering the product:
It is a sophisticated software designed for IT equipment, it is an intelligent solution to monitor security in the cloud.


    Sergio B.

Not really a big fun of sumologic

  • February 24, 2019
  • Review verified by G2

What do you like best about the product?
The sumo collector and the parsing works and it has a good UI/UX experience
What do you dislike about the product?
it is really slow and if you make a typo there is no autocompletion that would help on fixing it
What problems is the product solving and how is that benefiting you?
Dashboards and alerts


    Computer & Network Security

Sumologic for mining logs

  • February 22, 2019
  • Review verified by G2

What do you like best about the product?
as a tool, I have not worked on anything so prudent and potent to pull data in any/every possible format
What do you dislike about the product?
there is nothing particular that I dislike, however, I would like better AI inclusion to advise searches and also highlighting of known Keywords like
"AND" on the search tab
What problems is the product solving and how is that benefiting you?
monitor our huge infrastructure
Recommendations to others considering the product:
NA


    Airlines/Aviation

Sumi logic eases tracking

  • February 21, 2019
  • Review verified by G2

What do you like best about the product?
We have been using this for our production tracking of service request and response. It provides everything in correct sequence
What do you dislike about the product?
Creating a search string or criteria is a little difficult sometimes for very specific search
What problems is the product solving and how is that benefiting you?
Tracking issues in production environments for applications