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External reviews

299 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Services

Great experience, very good performance

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Performance was really good considering some searches where span across millions of logs.
What do you dislike about the product?
I believe the interface for composing the queries could be more friendly (structured?)
What problems is the product solving and how is that benefiting you?
Analyze service production behavior. Great benefits with dashboards.


    Non-Profit Organization Management

Troubleshotting logs

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
It is easy to troubleshoot logs and categorize them as peer different codebase and categories
What do you dislike about the product?
Still need to have an expertise on parsing complicated json using sumo
What problems is the product solving and how is that benefiting you?
troubleshooting producting errors and staging environment errors


    Electrical/Electronic Manufacturing

Very fast and easy to use

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
I like the way on how we can create queries using different configurations that provides an option to create very helpful dashboards
What do you dislike about the product?
I have to learn how to create the different queries but after it is very useful
What problems is the product solving and how is that benefiting you?
We have some many microservices with different containers. With sumologic we can create different filter that help us on identifying issue in production


    Information Services

Necessary tool

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Like a developer this is a tool that really helps. Its very necessary to know how our applications are behaving. We always heard about put logs in our code, but Sumologic make search this logs in the easiest way.
What do you dislike about the product?
Sometimes you want to know what are after and before your search
What problems is the product solving and how is that benefiting you?
I use sumo to look for different environment software problems looking in the logs.
Recommendations to others considering the product:
Easy use, excellent for search logs


    Information Technology and Services

Super developer friendly

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Very developer friendly
Easy to adopt
changes the way you think about logs
Scale very well
What do you dislike about the product?
hard to share dashboards, queries to an organization level
What problems is the product solving and how is that benefiting you?
production incidents troubleshooting
alerting on production incidents
support cases


    Federico P.

The SUM of all fears, solved!

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Whatever your question is, it's about learning how to write it in a SUMO query, but it can be answered!
What do you dislike about the product?
Performance is not great with longer timespans.
What problems is the product solving and how is that benefiting you?
Production monitoring, issues analysis.
Given how SUMO works it allows us to learn things we would've never realized otherwise.


    Jung Jun P.

the best so far

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Search query is very powerful.
Scheduled search and alert help us to monitor our system.
Dashboard is another awesome feature.
What do you dislike about the product?
sometimes the performance is slow, "log reduce" is powerful but it can be improved.
What problems is the product solving and how is that benefiting you?
Monitoring errors and logs.
Scheduled search and Alert


    Media Production

Sumologic is a pretty good tool for what it does.

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
I think it's amazing how fast sumo can search through millions of logs to find exactly what I'm searching for. The speed and configurability is really great.
What do you dislike about the product?
One problem is sometimes the frontend is a little clunky or lags when loading all that data.
What problems is the product solving and how is that benefiting you?
I generally use it when debugging production support issues. It lets us go back and see what happened.


    Retail

Great tool for analyzing logs and creating quick dashboards for all purposes.

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
We use Sumologic mostly for log analysis. One of the easiest tools to create quick dashboards using the logs. We've created numerous dashboards on the fly when we needed to look at some quick numbers and data. We've also help a lot of the testing teams creating dashboards that eliminate the need of scrolling through hundreds of lines of logs. One of the other advantages is with centralized logging the process of going through approvals to view the logs for each servers and applications have now been eliminated. Also the ease of use has contributed to a good adoption rate.
What do you dislike about the product?
A search using keywords gets the results but getting the surrounding messages can be a little tricky and someone who hasn't had much experience with SumoLogic can get overwhelmed while trying to get those messages. I've seen couple of instances where a developer went back to using a telnet client like Putty to look at logs. Once someone has spent enough time with SumoLogic it becomes a default tool to analyze the logs.
What problems is the product solving and how is that benefiting you?
One of the key uses we've seen was during the holidays when we wanted to get the specific numbers and display it in the big screen for all business and this was done quite easily using Sumo. It helped tremendously to analyze the numbers and find issues.


    Real Estate

This product is great

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
How easy it is to integrate with your software product. It's also very easy to use and fast.
What do you dislike about the product?
I would prefer if there was more documentation available for creating more advanced query searches.
What problems is the product solving and how is that benefiting you?
Our product is entirely AWS Lambda-based. Development wouldn't be possible without sumo logic's logging capabilities. Also, debugging is seamless with sumo.
Recommendations to others considering the product:
Get familiar with how the querying language works; it's very powerful if used correctly.