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The easiest way to build a chat bot
What do you like best about the product?
The best was the amount ease by which the process is available. It is very easy to understand and IBM has done an exceptional job in making it a step by step process.
For example if you want to make a simple chatbot for IT service desk, you focus on 3 things; scope, design and integration. The tutorials are available and it is very easy to do. You just use the API and zip zap zoom, it is done.
For example if you want to make a simple chatbot for IT service desk, you focus on 3 things; scope, design and integration. The tutorials are available and it is very easy to do. You just use the API and zip zap zoom, it is done.
What do you dislike about the product?
What I think is missed here is the amount of technical jargon. Some developers like me want to go deep and the easy to do tutorial can become a hurdle there. Sometimes the whole process is masked under a simple query which becomes harder to understand.
What problems is the product solving and how is that benefiting you?
As the example I gave above, if you create a IT help desk service chatbot, it can be of great help for all the users in the organisation.
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Does the job well.
What do you like best about the product?
Implementation of the data is fairly easy, all it requires is registration and uploading data from a spreadsheet
What do you dislike about the product?
IBM advertises this as a program that can work for any user, but unless you have experience working with data analytics, it can be difficult to determine where to start.
What problems is the product solving and how is that benefiting you?
Was using it to gain insights about data analytics - primarily within social media.
IBM WATSON (Nextgen AI tool)
What do you like best about the product?
The way it understand the intent and entity is remarkable, it's easy for any data analytics aswell
I have been creating chat bots for many health care customers using Watson it's really useful and helps in business.
I have been creating chat bots for many health care customers using Watson it's really useful and helps in business.
What do you dislike about the product?
Segregation of Watson and Watson IoT can come to a single PaaS service , it would be easy to link ibm blockchain along with Watson capabilities
What problems is the product solving and how is that benefiting you?
Mainly responding to customers on the go , as a chatbot and few other data analysis purpose
Easy to understand and use
What do you like best about the product?
All the features are easy to understand and use.
What do you dislike about the product?
Can't write custom code and can't be used for heavy projects.
What problems is the product solving and how is that benefiting you?
I made basic grocery shop chatbot with simple questions.
It was easily to use for even a noob, documentation and UI were to the point.
What do you like best about the product?
The condition handling in dialogs were great feature.
What do you dislike about the product?
I didn't disliked anything as such as for me it was a great experience using it.
What problems is the product solving and how is that benefiting you?
CRM, Website bot etc. More traffic interaction with the website. Increased sales. Less customer tickets.
Recommendations to others considering the product:
Use it. It's easily integrated with other applications, and also has amzazing documentation and UI.
Hood
What do you like best about the product?
AI driven querying for insight mining, intuitive designer for visualizations
What do you dislike about the product?
Would love to have it open sourced. Also, would like to more documentation and examples
What problems is the product solving and how is that benefiting you?
Business data analysis
It’s a very cool thing but I wouldn’t say it’s a very needed thing for me.
What do you like best about the product?
The whole feature can be implemented quickly and the quality is good as well.
What do you dislike about the product?
Less customized (relative to coding the whole thing yourself)
What problems is the product solving and how is that benefiting you?
It’s great for customer service part of each business. This means the whole service is incredibly fast and the prices are lower comparing to an employee
Easy to learn, fast to deploy
What do you like best about the product?
I like the node management system, the way nodes can be organized in folders or nested and linked to each other.
Slots and context manager are my favorite features.
Slots and context manager are my favorite features.
What do you dislike about the product?
Teamwork experience can be improved. I'd like to have indicator of the user next to the every node or new intents and entities.
What problems is the product solving and how is that benefiting you?
Our group have created a chatbot guide of the city.
Recommendations to others considering the product:
I recommend IBM Watson to anyone at every Level of expertise in chatbot industry from beginner to an advanced user.
Easy to Use and Powerful
What do you like best about the product?
I really like that Watson Assistant is provided free and still has impressive functionality. It has been easy to program, though some prior programming experience has proven helpful. The online help is easy to use and I have been able to build a responsive assistant for our small library's website.
What do you dislike about the product?
Understanding how to use variables within the assistant was challenging and final formatting is occasionally not consistent with what I think will happen when I use embedded HTML to format responses. Overall though I cannot complain and have ultimately figured out how to make it do what I want.
What problems is the product solving and how is that benefiting you?
I am trying to provide a friendlier and hopefully easier way for our patrons to get simple questions answered on our website. I find they do not search often but everyone is getting used to some type of interactive chat as it becomes more widespread. Usage is low but it's only been a few weeks and I'm confident it will grow. As more people use it, I hope to identify common questions that may need more elaboration on the site, plus it may point us towards opportunities we can address.
Recommendations to others considering the product:
It will take time to setup initially. I spent several hours per week over 406 weeks creating all of the initial content, and we are not particularly complicated. Don't expect to roll out in a few days, spend quality time to get it right.
Watson Assistant
What do you like best about the product?
Love the high percentage of coverage. Watson do understand more and more.
What do you dislike about the product?
Would like to have a better voice feature. It would be awesome to have a superfluid voice attached to our Assistant in the future.
Would be nice that the Watson assistant was able to twist our dialog answer to use different words that give new answers with the same sense.
Would be nice that the Watson assistant was able to twist our dialog answer to use different words that give new answers with the same sense.
What problems is the product solving and how is that benefiting you?
Creating a chatbot that mimics a human to be a good life companion/friend.
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