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It is a great program and very easy to use.
What do you like best about the product?
It's easy to use, good user interface, easy to deploy on website.
What do you dislike about the product?
There are really no down side on using Watson except for my difficulty in deploying my assistant on whatsapp. One has to use a 3rd party to deploy on whatsapp.
What problems is the product solving and how is that benefiting you?
Watson assistant is currently used to direct people or give contact of officers in our organization whenever they are needed.
Recommendations to others considering the product:
It will be a great move and you will not regret it. It's easy to integrate to your company website and pricing is friendly.
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Watson studio and machine learning
What do you like best about the product?
It was good tool in simple dash boarding and easy to use.
What do you dislike about the product?
I used for very short time to be able to find dislikes.
What problems is the product solving and how is that benefiting you?
We had used Watson studio for machine learning before, it was good place which integrated multiple platform and a framework to run codes.
Recommendations to others considering the product:
Try it out.
Great and User-friendly
What do you like best about the product?
IBM Watson had many build in functions that made learning and understanding things easier. It easy to use.
What do you dislike about the product?
The only problem I faced was when one of the prebuilt entities was removed and I had to replace it in the flow.
What problems is the product solving and how is that benefiting you?
It helps improve customer satisfaction and reduce cost
I am Dr. Manish Gupta completed Ph.D. in Computer Science from Jawaharlal Nehru University,India.
What do you like best about the product?
Deliver fast, accurate information across any channel at the scale you and your customers.
It has good dialog tree management which greatly facilitates its use. Newer features such as folders have also greatly simplified reuse
It has good dialog tree management which greatly facilitates its use. Newer features such as folders have also greatly simplified reuse
What do you dislike about the product?
Only in English (Limits areas of use)
Does not present a possibility to map input text to a Watson object, which limits some use cases.
Does not present a possibility to map input text to a Watson object, which limits some use cases.
What problems is the product solving and how is that benefiting you?
Chatbot
An amazing NLP based tool for businesses to handle customer queries 24/7.
What do you like best about the product?
It's NLP algorithms arebetter than other leading chat bot services.
What do you dislike about the product?
They can provide more analytics on chat data. It can be improved.
What problems is the product solving and how is that benefiting you?
Customer support services according to tbe business. In house solutions for organization like helpdeske etc
Recommendations to others considering the product:
You should not expect it to be a siri or Google assistant . It's the tool used to design something strictly for particular use cases
IBM Assistant: The Real Ice Breaker
What do you like best about the product?
No code environment makes Watson Assistant a go to platform to create real life like conversations in between an organization and its customers. The other aspect of IBM assistant is its minimalistic design which makes it a user friendly chatbot development framework. By utilizing the AI power of IBM Watson Assistant, you will be able to design my own chatbot without writing a single line of code within few hours. The icing on the cake was the ease of deployment, these AI driven conversational assistant can be integrated with worpress and other sites as well.
What do you dislike about the product?
For starters the beginning might be a bit bumpy, however, that's been taken care off by amazing documentation and step by step tutorials put together by IBM. There is an opportunity to reduce the complexity of the IBM Assistant Documentation for the newbees to make this amazing platform sticky especially with the early adopters.
What problems is the product solving and how is that benefiting you?
Customer Touchpoint efficacy, Customer Effort Reduction, Customer Outreach Optimization, Primariy I use IBM Watson Assistant to do POCs to show how AI driven conversational assistants can improve the brand, customer centricity and overall customer experience for an organization.
Recommendations to others considering the product:
IBM Watson Assistant is an amazing platform to create intuitive and robust conversational assistants with zero code. Its ability to integrate with website and other apps are simply astounding. For early adopters the learning curve for IBM Watson Assistant is pretty low compared to the other code heavy chatbot frameworks.
Easy building dialogs using IBM Watson Assistant
What do you like best about the product?
1. The tool offers a non coding way of developing a chatbot conversation .
2. It offers a good feature for training using fuzzy match and pre built domain intents, hence reducing the training effort .
3. It has good dialog tree management and allows us to write dialogs with slots and digression.
4. Version control and publishing of training data
2. It offers a good feature for training using fuzzy match and pre built domain intents, hence reducing the training effort .
3. It has good dialog tree management and allows us to write dialogs with slots and digression.
4. Version control and publishing of training data
What do you dislike about the product?
Dashboard and analytics can be improved
There is no emulator kind of setup to view the request and response between client and server
There is no emulator kind of setup to view the request and response between client and server
What problems is the product solving and how is that benefiting you?
User the solution to virtual assistant to control IOT devices
Excellent and very rich
What do you like best about the product?
Rich in content. Easy to use and integrated
What do you dislike about the product?
Requires lots of training and knowledge.
What problems is the product solving and how is that benefiting you?
Chatbots mainly to help customers in getting the right information
The interface has improved greatly from last version. It's intuitive and beginner friendly!
What do you like best about the product?
The most helpful was the web interface which was clickable, and easy to navigate. The documentation was outdated and old which made it difficult to learn so it needs improvement. Additionally my learning style is to have YouTube videos to follow along with for visualization so that would make the product much better!
What do you dislike about the product?
There could be an interface to see the http responses back and forth between server and client like how BotFramework Emulator does it. Better for debugging purposes.
What problems is the product solving and how is that benefiting you?
Customer service, help desk automation. It helped with simple FAQ questions.
Recommendations to others considering the product:
Expect less documentation that say AWS.
IBM Watson will be used for everyone in a short time
What do you like best about the product?
Friendly interface to construct a dialog using box
What do you dislike about the product?
The most challenge is understand whats is Intetion and entitie.
What problems is the product solving and how is that benefiting you?
A lot of information that I used to talk in my routine it's not necessary because people can find the solution using watson assitant
Recommendations to others considering the product:
The Watson Assistant interface change a lot during this years, which become harder to use because each time s different
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