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The best program for AI, to use in many situations in you program.
What do you like best about the product?
There are many good things with the use of the bot. The way the rules are distributed, the platform is easy to learn, the support offered (if you have a premium account) is very fast and sure. In addition, possible integrations with other systems. In addition to automating processes, watson has enabled integration with our services, reduced unnecessary costs by having many attendants doing what only a robot can do in a matter of seconds and also training non-technology people to work with artificial intelligence.
What do you dislike about the product?
The fact that support is only better for premium accounts. I already had the experience of using a Standard and unfortunately the support was not done very quickly. This would be a point to be desired and other things could be taken into account to differentiate a premium account.
What problems is the product solving and how is that benefiting you?
Several problems were solved with the use of the platform in our daily lives. In addition to automating processes, watson has enabled integration with our services, reduced unnecessary costs by having many attendants doing what only a robot can do in a matter of seconds and also training non-technology people to work with artificial intelligence. I believe that the easy way to move and use the watson has facilitated the process.
Recommendations to others considering the product:
Using Watson Assintant is the easiest and most organized way to start a chatbot within an institution. This is because of the online support, the facilities and articles found on the website and the platform being easy to use. The use of artificial intelligence, facilities for connecting with other services and organization of flowcharts.
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Wonderful conversational assistant easy to learn easy to sell
What do you like best about the product?
I love how easy it is to demonstrate this to my clients. This conversational assistant can be employed either on the website or using the voice assistant feature on a company automated assistant. The dialogue is both flexible and responsive. It is super easy to set up and the client can natively establish dialogue right from their own web page so nothing already said is not created. IYou can enter dialogue questions and natively adjust any responses and text that will be accepted.Its really easy to collaborate and communicate with clients that normally would enter repetitive questions in the phone or web queue. This automates the process of customer questions and communications to the vendor I am selling it to.
What do you dislike about the product?
I don't really have a downside other than certain banks that I am selling to just don't like the impersonal look of a chat bot. Visually it is a little bit blocky and it can be confusing to the user what happens when data is entered as a query and not responded to when asked. The dialogue feature does not recognize any non sensical data.
What problems is the product solving and how is that benefiting you?
It is a product I sell so the most obvious problem I am solving is my sales pipeline stays full because this is a very new product and a great amount of customer interest has generated a full month of demonstrations and proposal. I sell this to my clients based on increasing efficiency, automating repetitive tasks and increasing customer satisfaction. This reduces repetition, increases response time and increases customer engagement. This greatly improves customer experience and makes the likelihood of sharing positive responses with the customer's network much higher.
IBM WATSON AI review
What do you like best about the product?
Beauty of the this tool is combination of all the growing technology like AI, ML,NLP etc... Best part is very easy to handle data wherever and etc...
What do you dislike about the product?
Migration process - one automated solution to other. But it not big deal when we moving to get higher benefit..
What problems is the product solving and how is that benefiting you?
How entire Support Process is automated. 80% work and time saved
I have used IBM tools for development. Like as FileNet, Case Manager, IBM watson
What do you like best about the product?
IT is helpful for develop chatbot. We develop ai based chatbot.
What do you dislike about the product?
Need to add more ai feature add for self learning.
What problems is the product solving and how is that benefiting you?
Banking chatbot develop using ibm watson assistant.
Good
What do you like best about the product?
It’s business intelligence like how just by adding a file it give the analysis in seconds.
What do you dislike about the product?
It’s not for Big files and we can only work on small files with Watson.
What problems is the product solving and how is that benefiting you?
We can solve a lot of business problems with Watson like we can analyse the previous data and know what is the target audience, what are the loopholes and many other things.
Very clear and realistic sounding life-like voices
What do you like best about the product?
The conversational platform is realistic and easy to communicate with
What do you dislike about the product?
Nothing at this time - very contagious with ease of use.
What problems is the product solving and how is that benefiting you?
Benefits of touchless and the ability to enhance the HealthCare space for challenged listeners
Recommendations to others considering the product:
Dynamic - ease of use and a great platform to expand on.
Perfect assistant out of various options across the board
What do you like best about the product?
I found it very beneficial and easy to use assistant model out of various options available across the board. Training the entities is really easy and handy.
What do you dislike about the product?
Nothing so far. One feedback if the user says can be automated using NLP and AI
What problems is the product solving and how is that benefiting you?
I am using Assistant to identify intents and entities form the user says.
Recommendations to others considering the product:
Perfect.
My experience was good in general
What do you like best about the product?
My experience was good in general, I was able create Watson assistant service and configure in few steps, setup api and access by ibmcloud.
What do you dislike about the product?
Well, in my first time setup in Watson Assistant I feel a little lost when I was searching how to connect with my api it's not clear how to do this things unless read the documentation.
What problems is the product solving and how is that benefiting you?
Easy way to communicate with our internal and external clients. Helpdesk for our digital products.
Recommendations to others considering the product:
Watson assistant is a great platform for create micro interactions with your users internal or external. Create one and apply in any place where need default iterations.
Excellent Service Providers
What do you like best about the product?
It helps you solving your problems and saves time from many hustles.
What do you dislike about the product?
The interface should be more user friendly
What problems is the product solving and how is that benefiting you?
The issue of customer interaction has been minimized by this Service. It solves and filters all the requirements. I am very happy that some AI is designed for these issues.
Great experience using IBM Watson Assistant. Design can be made more intuitive
What do you like best about the product?
The intuitive interface for IBM Watson Assistant is very helpful. It can be easily scaled up for more complex business functions. As a developer, I found the IBM Watson APIs and development platform very easy to use.
What do you dislike about the product?
The feedback loop is not very intuitive. The learning curve for this may be further simplified to cater to more wider audiences, with more focus on accessibility and human centric design.
What problems is the product solving and how is that benefiting you?
IBM Watson Assistant has made it easier for me to resolve everyday mundane tasks in my business and can easily be scaled up for more challenging tasks.
Recommendations to others considering the product:
Some basic understanding of IBM Watson is helpful and make the experience smoother for anyone seeking to use and integrate with this.
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