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Watson Assistant is Awesome!
What do you like best about the product?
Really like the ease of use and the ability to create highly interactive intent driven interactions using Watson Assistant.
What do you dislike about the product?
Haven't been able to figure out how to give different users different permissions to create, edit, and update BOTS created.
What problems is the product solving and how is that benefiting you?
Intelepeer has customers across every vertical, and use Watson Assistant for creating BOTS that are simple chatbots via web, and also SMS and voice enabled using our Atmosphere CPaaS.
Recommendations to others considering the product:
Great product from a great company- Easy to get started and build more complexity later- easy for a business user or business analyst not requiring developer skills
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Super Helpful When You Know What You're Looking For
What do you like best about the product?
How easy the program is to use when. It anticipates my needs in a way that is very helpful when I'm in a time crunch.
What do you dislike about the product?
That it is not integrated in other platforms
What problems is the product solving and how is that benefiting you?
Sourcing information for the entertainment industry
Lot of posibilities
What do you like best about the product?
The posibility to automate interactions with our customers, taking one issue or area at a time.
What do you dislike about the product?
We are still finding a way to manage large sets of trainings, to be sure that training in new issues don;t spoil old ones
What problems is the product solving and how is that benefiting you?
We are solving interactions with clients anwsering questiosn about logistics and delivery
Watson Assistant - Chatbot/Virtual Agent
What do you like best about the product?
Ease of use of the product is definitely better.
What do you dislike about the product?
Price of the product and coresponding APIs used are costlier
What problems is the product solving and how is that benefiting you?
AI. Quick time to Market
Watson Assistant for IT
What do you like best about the product?
Opprtunities & ease of use, the interface is intuituve
What do you dislike about the product?
Adoption/learning curve, a ton of opportunities; however currently struggling to establish internal knowledge to grow use cases
What problems is the product solving and how is that benefiting you?
Automating workflow and IT operations to provide huma agents with more complex opportunities
Top Right Conversational AI tool with good data and IP protection
What do you like best about the product?
Maturity of UI and ability to have no-code conversational analysts working within the tool.
The ability to train contextual entities within an intent, to handle unknown examples of a trained entity.
Strong set of documentation underlying the product. Clear and transparently laid out.
Clear ethical framework, and a high level of transparency of how the product works and how both the users, the developers and the AI companies data are all protected. Clear opt-outs which are respected.
Good start for free model and move forward from there.
Ability to handle large intent and data sets.
New searching of nodes, and real time "Try it out" node analysis of failure.
Simple integration of cloud functions to call and process external cloud services without needing an external orchestration layer.
Easy integration with a variety of iPaaS tools
node-red being free and supporting such a wide variety of Watson and other integrations out of the box, and then with community led extensions.
The ability to train contextual entities within an intent, to handle unknown examples of a trained entity.
Strong set of documentation underlying the product. Clear and transparently laid out.
Clear ethical framework, and a high level of transparency of how the product works and how both the users, the developers and the AI companies data are all protected. Clear opt-outs which are respected.
Good start for free model and move forward from there.
Ability to handle large intent and data sets.
New searching of nodes, and real time "Try it out" node analysis of failure.
Simple integration of cloud functions to call and process external cloud services without needing an external orchestration layer.
Easy integration with a variety of iPaaS tools
node-red being free and supporting such a wide variety of Watson and other integrations out of the box, and then with community led extensions.
What do you dislike about the product?
Currently incomplete movement from single workspace based, to multiple skills (workspaces) based agents, and from a message based pricing to an active user based pricing model. This is going to get there, but at the the moment the product is somewhere inbetween. I would also like more support for analytics in terms of conversational flow and drop outs, the current strategy of pushing the data out into Watson Studio is incomplete as there aren't easy prebuilt notebooks, or dashboards to build the views you would typically have. So whilst you can do it, there feels like there is a step missing. The "Premium" only feature set is very much disliked as it contains things which feel like it should be in the product. Not giving them for a free tier is fine, but even if you pay for standard level they aren't included, instead reserved for a contact only enterprise tier. It makes it impossible to evaluate them properly and means that they don't get the full workout they need to become proper full features.
What problems is the product solving and how is that benefiting you?
24/7 contact via website, transforming response figures from a variety of social and web platforms. Outbound lead generation, increased inbound customer satisfaction. Large scale effort reduction. Interactive discussions with users to discover things they might not have thought about. Wellbeing conversational styles.
Recommendations to others considering the product:
Ensure you have a plan for your automated conversational testing and your analytics of successful conversations.
Integrate with your DevOps systems to have daily conversational releases, and automated testing of the affects of each days changes.
Engage good upfront conversational design.
Maintain your training sets and testing sets independently
Integrate with your DevOps systems to have daily conversational releases, and automated testing of the affects of each days changes.
Engage good upfront conversational design.
Maintain your training sets and testing sets independently
AI experience with IBM Watson
What do you like best about the product?
I tried IBM Watson to develop a chatbot. I trained chatbot in IBM Watson and the response is awesome. I gave a demo to one of my friends and his feedback about the chatbot was tremendous.
I used some services like IBM Watson "conversation", "translation" and more, my experience was awesome. I feeling happy to use and explore IBM Watson more and try to utilize this in my future projects
I used some services like IBM Watson "conversation", "translation" and more, my experience was awesome. I feeling happy to use and explore IBM Watson more and try to utilize this in my future projects
What do you dislike about the product?
If I say about dislike, I didn't find most but I think if you can make documentation more user familiar then it would be great. As I feel currently documentation is prepared in a way that it only targets experienced users who have prior knowledge in programming.
What problems is the product solving and how is that benefiting you?
The chatbot application which I developed is basically to enhance user interaction and try to keep engaging user with the application.
Recommendations to others considering the product:
As per my personal experience, I think IBM Watson is doing a great job in Artificial Intelligence. The Application which I build using IBM Watson was awesome and client and user satisfaction was tremendous.
I could to undertood better how I can use IBM Watson Assistant to improve the communication.
What do you like best about the product?
The facility way that anybody can use this technology. It is so easy to learn and test. So for me, it is an amazing thing.
What do you dislike about the product?
The delayed that it is taking to use for everyone both company/business and personal use.
What problems is the product solving and how is that benefiting you?
I believe that I can solve some issues like to give treatment or answered the contact by the customer to companies.
You can reduce stress and make smarter the contact centers then we can use nowadays.
You can reduce stress and make smarter the contact centers then we can use nowadays.
Recommendations to others considering the product:
to be continued effort to share and teach the developers and entrepreneurs to build a new world with IA and ML.
From zero to one 😀
What do you like best about the product?
The powerful Watson computing power in the backstage.
What do you dislike about the product?
Constant upgrades to the interface and sometimes API that require adjustments to keep the solution working properly.
What problems is the product solving and how is that benefiting you?
Answering common questions on websites. This could lead to quicker sales process.
Recommendations to others considering the product:
Go ahead and make the most of this powerful platform.
Improve your communication with your customers at IBM Watson raves
What do you like best about the product?
IBM brings you an innovative tool which aims to create virtual agents to ineract with your customer base and be a pleasant and almost human conversation through IBM Watson, you can give ideas, and the application can quickly write and maintain it, this in order to give the feeling to your customers who interact with yourself, amazing
What do you dislike about the product?
IBM thought in all the details of this application, you can integrate it to all IBM applications, you can register for free to perform short tests, and realize the wonders it offers for customer interaction, and the time you can save, in my opinion nothing negative
What problems is the product solving and how is that benefiting you?
For me, that is an excellent tool and serves as a great help to orgnize you as a company and even the possibility of having interaction with your customers, instantly fast and reliable with your customers, to save money on human talent and save responsiveness seems good to me, today I find myself using the free registration
Recommendations to others considering the product:
Perform the free trial and convince yourself that it is a quick solution to your sales process and organize your activities with IBM Watson
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