Sign in
Sign in
or
Create a new account
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

IBM watsonx Assistant

IBM Software | 1

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

292 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Gustavo R.

Easy to use and powerful

  • October 06, 2017
  • Review verified by G2

What do you like best about the product?
Watson Conversation is one of the best NLU service out there. Watson has a friendly web app that make it easy to start building a virtual agent, although you need some programming and machine learning skills to build a really good one. When data is not good enough (most common case), Watson performs better in intent detection with higher precision and recall scores compared to others providers. I believe this happens because he can do very well the linguistic expansion from a few given examples. You can start using the free tier up to 10,000 calls, which turns the adoption easy and cheap. I also really enjoy the ease of consuming Watson API and integrating into backends and internal systems.
What do you dislike about the product?
Fuzzy matching dont works so well in others languages as it does in english, although its still in beta.
What problems is the product solving and how is that benefiting you?
We are primary using Watson Conversation to build virtual agents and chatbots on customers from different industries (from customer service and bots to HR to manufacturing troubleshooting). We use it in different channels: customs web, iOS and android interfaces, Facebook Messenger, customer service and servicedesk tools.
Recommendations to others considering the product:
You can find a lot of information on google about how to start with Watson Conversation. Go ahead and try it by yourself.

    Hospital & Health Care

Easy to use NLP engine

  • December 08, 2016
  • Review verified by G2

What do you like best about the product?
Workflow engine is better than most commercial NLP engines. Reliable performance. Minimal downtime.
What do you dislike about the product?
Poor entity extraction. Bluemix is awful to navigate in terms of management. Struggles with large list of trained entities.
What problems is the product solving and how is that benefiting you?
Ability to allow users to chat with our data sources in a scalable way.

showing 291 - 292