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IBM watsonx Assistant

IBM Software | 1

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External reviews

292 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

IBM Watson Review

  • January 04, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to handle and user friendly interface
What do you dislike about the product?
It is only in English language, can be added more.
What problems is the product solving and how is that benefiting you?
In the projects when we use machine learning.


    Automotive

IBM Watson Review

  • January 04, 2023
  • Review provided by G2

What do you like best about the product?
The UI is one of the best providing user friendly experience
What do you dislike about the product?
It may improve in terms of language connectivity by providing other major language around the globe
What problems is the product solving and how is that benefiting you?
Solving complex querys


    Automotive

IBM Watson Review

  • January 04, 2023
  • Review provided by G2

What do you like best about the product?
It is easy to use ML platform that helps in lot of querys.
What do you dislike about the product?
It could be featured to use in multiple languages
What problems is the product solving and how is that benefiting you?
One of the best ML platforms for work


    Arun A.

IBM watson assistant review

  • January 02, 2023
  • Review provided by G2

What do you like best about the product?
Excellent AI solution for creating chatbots and other services, good support, ease of learning and imimplemet, cloud supported
What do you dislike about the product?
Integration options can be improved, user interface can be improved
What problems is the product solving and how is that benefiting you?
AI tool for development team


    Apparel & Fashion

IBM Watson Review

  • December 27, 2022
  • Review provided by G2

What do you like best about the product?
Understands customer and provides accurate answers
What do you dislike about the product?
It has limited areas of use and only available in English language
What problems is the product solving and how is that benefiting you?
IBM Watson Assistant is solving many customers problems across any application. I've been using cloud for various purposes to save device space


    Raj M.

Easy AI integration for chatbots

  • December 08, 2022
  • Review provided by G2

What do you like best about the product?
I liked how convenient and easy it is to create bots with minimal coding. The interface is also very user-friendly, and each feature has a separate explanation, which makes it easier to grasp.
What do you dislike about the product?
Sometimes the application may work slowly. The bot has webhooks for commonly used platforms, but webhooks for some applications were missing. I am sure that they will add them in future releases.
What problems is the product solving and how is that benefiting you?
Reducing workload by providing inbuilt text processing features like filtering and auto-replying. I used the chatbot for my internship. Instead of making chatbots from scratch, I preferred Watson Assistant.


    Computer Software

IBM watson Assi review

  • December 07, 2022
  • Review provided by G2

What do you like best about the product?
AI powered chatbots- it helps a lot in improving customer satisfaction, the intelligent AI virtual agent. Also, the interface is very comfartable to work with.
What do you dislike about the product?
Sometimes I have faced lagging issues so that is something that I dislike
What problems is the product solving and how is that benefiting you?
The AI powered chatbots help to improve customer satisfaction as it automates the interaction and it helps to cut down costs.


    Ekta R.

Review for IBM watson

  • December 07, 2022
  • Review provided by G2

What do you like best about the product?
I like that we get access to most complete portfolio of AI capabilities for business. With many layouts for AI bots.
What do you dislike about the product?
It's a huge application so it takes time to understand all the concepts of the software.
What problems is the product solving and how is that benefiting you?
It helped me in making a AI assistance for Home automation solution for one of the in house project.


    Yash N.

IBM watson assistant review

  • December 07, 2022
  • Review provided by G2

What do you like best about the product?
Artificial intelligence that understand customer in context to provide fast, consistent and accurate.
What do you dislike about the product?
Its huge platform, its take time to understand all concepts.
What problems is the product solving and how is that benefiting you?
Transform the memeber experience always available to interact with memeber . Strengthen provide collaboration


    E-Learning

IBM Watson usage review

  • December 01, 2022
  • Review provided by G2

What do you like best about the product?
The NLP works well the integration for various platforms is all good. IBM can be use as chat bot, search option, etc. Also with the hybrid cloud features, it enhances the security.
What do you dislike about the product?
Sometimes there is a delay in the responses. Unless you have committed package offers, it would e difficult to maintain. Works for a general purpose. But needs to improve alot for a long term use.
What problems is the product solving and how is that benefiting you?
IBM Watson can be integrated into the chat feature which makes it easy of use. The data feed I. Regularly makes it easy for the newer queries or concerns in the chat bot.