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IBM watsonx Assistant

IBM Software | 1

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External reviews

316 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Mohsen M.

I use it to create my project in IoT industry

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
IBM Watson it have many tools help me in my work like AI tools this tools make my project better
What do you dislike about the product?
The dashboard is good but it's complicated, Also IBM should provide learning support for different channels.
What problems is the product solving and how is that benefiting you?
One platform I can use it for different applications


    Information Technology and Services

Great but has a bit of a learning curve

  • August 09, 2023
  • Review provided by G2

What do you like best about the product?
In the ever-evolving landscape of AI-powered solutions, IBM Watson Assistant stands out as a robust platform that empowers businesses to create and deploy dynamic chatbots and virtual assistants. With its comprehensive suite of tools and capabilities, Watson Assistant offers a versatile solution for transforming customer interactions and streamlining processes.
What do you dislike about the product?
For users unfamiliar with AI and natural language processing concepts, there can be a learning curve when getting started with IBM Watson Assistant. Understanding intents, and entities, and crafting effective dialog flows might take time, particularly for those new to conversational AI.
What problems is the product solving and how is that benefiting you?
While Watson Assistant provides a user-friendly interface for creating chatbots and virtual assistants, more advanced customization and intricate dialog flows might require a deeper understanding of the platform's features. Businesses with complex requirements may need dedicated resources or technical expertise to fully leverage the platform's capabilities.


    Hussam Eldeen M.

I develop a conversational AI for DataServe

  • June 13, 2023
  • Review verified by G2

What do you like best about the product?
There are many things I like about IBM Watson Assistant is easy to use. Watson Assistant is a drag-and-drop builder that makes it easy to create conversational interfaces without any coding experience. It is accurate. Watson Assistant uses natural language processing to understand the intent of your users' questions and provide correct answers
What do you dislike about the product?
The pricing can be expensive. Watson Assistant is a subscription-based service, and the prices can be high for businesses with large numbers of users. Also, the training data can be challenging to collect.
What problems is the product solving and how is that benefiting you?
Customer service: Watson Assistant can be used to create chatbots that can answer customer questions and resolve issues. This can free up human customer service representatives to handle more complex issues.
Sales: Watson Assistant can create chatbots that qualify leads, answer sales questions, and close deals. This can help businesses increase their sales and improve their sales conversion rate.


    Mohamed Y.

I loved the platform and the applications there

  • May 04, 2023
  • Review verified by G2

What do you like best about the product?
New technologies and to be more familiar with nodes and its applications
What do you dislike about the product?
I didn't notice any thing , and everything was working well
What problems is the product solving and how is that benefiting you?
I used it to help in me to know new techniques and more ways helped me in my faculty


    Information Technology and Services

It was fun working with IBM Watson Assistant

  • May 04, 2023
  • Review provided by G2

What do you like best about the product?
Superior language processing.
IBM Assistant offers a whole range of AL solutions.
Very Easy and fun to work with it.
What do you dislike about the product?
Every other problems i faced during working with IBM Watson assistant was solve in their next Updates.
What problems is the product solving and how is that benefiting you?
IBM Watson Assistant helped me in solving my daily API integration Assessment.


    Pranav R.

IBM WATSON a modern Assistant

  • February 07, 2023
  • Review provided by G2

What do you like best about the product?
It is very resourceful and whoever is in requirement of IBM Watson Assistant that folk is seeing it as a useful resource. It is very helpful and easy to use assistant.
What do you dislike about the product?
It can be improved further for more features. Adding new features will increase its usability even more. Few things can be simplified for better understanding.
What problems is the product solving and how is that benefiting you?
All major problems including daily API integrations assessment. Its bot is also very helful for support and grievances resolution. Helping users whenever they need any assistance.


    Saurabh K.

IBM Watson assistant

  • February 03, 2023
  • Review provided by G2

What do you like best about the product?
It improved my performance and abilities by giving the best data available and it also helped me to improve and transform customer service
What do you dislike about the product?
While using I felt that it is limiting the area of use by keeping it in only one language otherwise it's good one
What problems is the product solving and how is that benefiting you?
It helped me process unstructured data, it acted as decision support system for me tho it doesn't replace humans.


    Shreyasi W.

Very decent product

  • February 02, 2023
  • Review provided by G2

What do you like best about the product?
It can process unstructured data that helped me and also fils human limitations. Key feature is that it acts as decision support system but yet it doesn't replace humans
What do you dislike about the product?
I would appreciate it more if it is available in multiple languages as well as currently it is only in English. Secondly it could increase rate of data with limited resources so that efficiency is improved
What problems is the product solving and how is that benefiting you?
It handles enormous quantities of data and it is provides sustainable compititive advantage that helped me


    Omkar W.

Nice one

  • February 02, 2023
  • Review provided by G2

What do you like best about the product?
The way it works efficiently and gives specific information as per requirement that allows user to save time and increases productivity
What do you dislike about the product?
It can improve at some areas such as adding more languages as it just supports English for now also it should process structured data directly and the rate of data as well
What problems is the product solving and how is that benefiting you?
It is able to answer the questions posed in natural language that eased my way


    Piyush G.

Amazing AI chat bot. Very accurate and fast results.

  • January 11, 2023
  • Review provided by G2

What do you like best about the product?
Easy and simple user interface and experience. Fast results for everything. The way it understands the user is amazing. These features makes it better than its competitors.
What do you dislike about the product?
Everything is good. There is always scope of improvement. It needs to be up to date. Also more people should know about this bot. More people use it more there is chance of improvement.
What problems is the product solving and how is that benefiting you?
The insights and information provided by IBM Watson Assistant is very accurate, reliable and is from trusted sources. Yes it improved productivity which directly leads to improved performance.