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IBM watsonx Assistant

IBM Software | 1

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External reviews

292 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Abhishek K.

It is powerful speect to text engine

  • October 21, 2022
  • Review provided by G2

What do you like best about the product?
I worked on an application that required speech-to-text. I am surprised that it was almost 90-100% accurate
What do you dislike about the product?
Nothing i disliked, but i would like to see how it works for Indian regional languages.
What problems is the product solving and how is that benefiting you?
speech to text


    Tony L.

I'm mostly curious about Watson's knowledge due to Jeopardy

  • October 20, 2022
  • Review provided by G2

What do you like best about the product?
From the ground up, it seems Watson is built differently from the competition. I also believe the solution uses a different dataset than Amazon and Google. I'm not concerned about speed, im concerned about context being understood.
What do you dislike about the product?
I have a day job in IT. Most of the topics which I search online are literal string matching. I use the answers to build my own solutions. I will not use watson to create solutions for me, but simply build a foundation. For this reason, it is difficult to use Watson if this is my only usecase.
What problems is the product solving and how is that benefiting you?
Awareness of weather, of supply chains, and the broad knowledge of jeopardy will allow me my own ways to 'fact check' and i consider watson to be like those old encyclopaedia from my childhood.


    Yasir P.

Plug and Play and good documentation

  • October 20, 2022
  • Review provided by G2

What do you like best about the product?
NLP AND SOCIAL MEDIA ANALYSIS were the best part of experience.
What do you dislike about the product?
Integration with python and support for languages like Urdu
What problems is the product solving and how is that benefiting you?
Getting insights from the business.


    du y.

Software Engineer

  • October 20, 2022
  • Review verified by G2

What do you like best about the product?
one-stop training platform only by inputting various samples as patterns. services are exposed publicly as web service without any human setup and scaled as demand
What do you dislike about the product?
for some particular case, it does not behave very well
What problems is the product solving and how is that benefiting you?
We need a regular FAQ chatbot to support fresh men to get on board easily. It helps us a lot by reducing training session online


    Industrial Automation

I am a decision scientist where I do data analysis and data manipulation

  • October 19, 2022
  • Review provided by G2

What do you like best about the product?
It's compatible, and easy to use, easy to understand, very efficient and miat commonly accurate to what I look forward to
What do you dislike about the product?
It's lacking som e advance functions though like we have some other rivals
What problems is the product solving and how is that benefiting you?
To automate interaction with the end user and build a conversational interface


    Amr E.

Great tool to integrate AI solutions with minimal coding

  • October 19, 2022
  • Review verified by G2

What do you like best about the product?
Watson assistant offers a whole suite of AI solutions with few easy steps and a simple platform.
I liked how easy it was to create AI bots and test them and implement them in services like WordPress.
The computer vision part was super helpful tho
What do you dislike about the product?
The platform could be a little bit slow at times but I guess this is due to the limitations of my free virtual machine.
I had some troubles while creating the bot but I guess that was due to some misleading information in the course itself.
What problems is the product solving and how is that benefiting you?
creating a bot that could be integrated into the website could help answer our clients' most frequent questions.
it could help clients figure out what they need from us and how can we help them with our services 24/7


    Bebin K Raju 1.

Amazing platform for AI/ML

  • October 19, 2022
  • Review provided by G2

What do you like best about the product?
The services are very easy to integrate and deploy to production
What do you dislike about the product?
Some services are discontinued by IBM like the visual recognition engine
What problems is the product solving and how is that benefiting you?
It helped me to integrate a conversational AI and a prediction system


    Rajat A.

IBM Watson is a good tool to develop and use Ml models

  • October 19, 2022
  • Review provided by G2

What do you like best about the product?
DAX, MAX, the pre built models is a good advantage
What do you dislike about the product?
Computation, the course structures and many more things
What problems is the product solving and how is that benefiting you?
Problems that relates to machine learning and implementing it on continuously streaming data


    Manisha G.

IBM Watson assistant review

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
It has user friendly interface. It is easy to use.
What do you dislike about the product?
Handling huge amount of unstructed data is difficult and it can be more affordable
What problems is the product solving and how is that benefiting you?
It helped me building chatbot applications. I was able to integrate all sorts of API


    Consumer Services

Enterprise Chatbot / NLP Platform with limited practical asset

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
Modern and fresh UI: not much enterprise platform as a modern user interface like Watson Assistant
Practical Implementation use cases can be seen in several IBM platform (ie: SCBN, IBM help page/ chatbot on the website).
IBM also uses the product on their own internal portal that serves employees. This fact might give confidence that the product will be maintained and developed continuosly.
What do you dislike about the product?
Implementation of NLP needs a lot of library/ assets for: acronym, slang, context, sentiment analysis, topic categorization, etc, which are not readily available.
Even the product is powerful, it takes time to build those assets on top of the platform.
Limited community to support.
What problems is the product solving and how is that benefiting you?
Reducing the workload related to text processing,of customer service inquiries, email inquiry, news filtering.
By putting rules, we can filter out noise and focus on more limited information.

In terms of deployment, there is good workflow to recreate, duplicate, and deploy chat bot with proper approval process.
We can also monitor the bot performance in the dashboard.