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Solid engagement from Customer Success team

  • By Rohan C.
  • on 01/13/2025

What do you like best about the product?
Product
- Slack alerts on anomalies
- Slack alerts on spend till date
- Dimensions and tags helps us clean up the mess we have in AWS
- Breakdown of Cost Type view
- Budgets

Service
- Strong engagement from the Customer Service team helps keep cost monitoring a priority
- Always been responsive on Slack for any questions/requests
What do you dislike about the product?
UI feels a bit clunky, but it's not a big pain point for a tool I do not use every day.
What problems is the product solving and how is that benefiting you?
It makes cost monitoring easy. I do not want to spend too much time on it but I also don't want to neglect it. CZ helps most with cost anomalies, budgets, and quick insights in the Insights tab.


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