First Class Customer Service with a Highly Customizable Solution
What do you like best about the product?
CloudZero's real-time interactive usage allows for high adoption across our teams. We are able to quickly identify emerging trends giving our users fast insights with clarity on where to take action. The Dashboarding capabitlites allow for highly customized views so that we can focus directly in on key areas that we want our engienering teams focused on. Lastly, it is important to call out that our onboarding experience was top notch. We have been beyond impressed with the level of customer support we have received, not just in answering our questions but it proactive forethought to consider new ways to deliver value for our company.
What do you dislike about the product?
The highly customized features do require a longer learning curve compared with other cloud tools. However, the payoff is well worth what the visualations are able to produce.
What problems is the product solving and how is that benefiting you?
It is helping us identify spend anomolies, budget exposures and targeted ways to address high spend areas with a more optimized approach.
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