PagerDuty Operations Cloud
PagerDutyExternal reviews
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PagerDuty help us very much in error detection.
What do you like best about the product?
We have used PagerDuty on a vast scale in our projects. Pager duty helps us very much in getting the alerts and the integrations provided by them are fantastic. In a span of a few days, we have become a fan of Pager Duty.
What do you dislike about the product?
What I don't like about Pager Duty is that it kind of annoys developer in the middle of the night, but that's its job. But we are satisfied in the last, but at the time of call it kind of annoys us. But this is the thing we have deployed it for.
What problems is the product solving and how is that benefiting you?
We are using Pager Duty for Incident management, so we have set up various policies based on those policies we get the alerting in Pager Duty.
Recommendations to others considering the product:
It's good you can go for it.
Awesome tool for OnCall Duty
What do you like best about the product?
PagerDuty is simple, yet a brilliant tool for incident reporting and quick turn-around; quick turn-around is the key success factor in incident handling. It provides you integration with many other incident reporting tools, for example, Slack. A quick access to everything that you need to have beforehand while handling an incident gives you a feel of abundance. Having the links to pre-configured tools that take you directly to the info collected and analyzed by other tools helps in responding and tackling the incident in an agile manner. Thanks to PagerDuty's seamless integration.
What do you dislike about the product?
It consumes lots of data when accessed via mobile.
What problems is the product solving and how is that benefiting you?
Alerts and it's configuration has helped a lot in becoming true agile in incident handling. Snooze feature is good, gives peace while looking into incident details as it avoids escalation up in the chain.
Recommendations to others considering the product:
PagerDuty is a MUST HAVE when you are seriously in the cloud business.
Exactly what we needed for our web-based business
What do you like best about the product?
Being able to create PagerDuty incidents from a variety of different triggers, such as emails from support staff, and automated alarms from AWS.
Being able to set up quite complex schedules to share the load of being "on call" to PagerDuty pages.
Being able to set up quite complex schedules to share the load of being "on call" to PagerDuty pages.
What do you dislike about the product?
The only thing I dislike about PagerDuty is getting paged, and that's hardly the tool's fault!!
What problems is the product solving and how is that benefiting you?
Because our business is online and has customers worldwide, it is crucial that we know about any issues, 24/7. PagerDuty allows us to set up automated alerts for server issues, and also makes it easy for our support staff (who do have 24/7 coverage) to alert technical staff out of business hours.
Recommendations to others considering the product:
Make sure you know how to detect problems, once you do, PagerDuty is perfect for alerting the right people to deal with the problems.
Easing out ones work via Pager
What do you like best about the product?
That I get to know immediately if there is issue in the system
What do you dislike about the product?
Sometimes the incidents are not resolved automatically. Also, whatsapp integration would be great!!!
What problems is the product solving and how is that benefiting you?
Impending system instability
Recommendations to others considering the product:
Whatsapp Integration would be useful
Works as advertised
What do you like best about the product?
Slack integration and good control over alert and escalation policies
What do you dislike about the product?
PaherDuty's phonecall bot isn't very legible at times.
The android app could also do some work.
I once accidentally marked a violation in some other team's project resolved and couldn't figure out how to roll it back.
The android app could also do some work.
I once accidentally marked a violation in some other team's project resolved and couldn't figure out how to roll it back.
What problems is the product solving and how is that benefiting you?
PagerDuty helps inform the relevant teams about errors and warnings related to their deployment.
It's really helpful for us to know beforehand that our containerised deployments are working as expected.
It's really helpful for us to know beforehand that our containerised deployments are working as expected.
PagerDuty is invaluable
What do you like best about the product?
PagerDuty's fantastic integrations help us stay on top of our incident management where ever and whenever. The ability to schedule escalation policies helps rotate our on call staff easily.
What do you dislike about the product?
Would like PagerDuty to have a smaller list of numbers which we could whitelist on our phones.
What problems is the product solving and how is that benefiting you?
Our CEO and CTO have no problems with stressing out about our infrastructure or essential services having problems.
Oncall with pagerduty
What do you like best about the product?
The ease of usage in Mobile and web portal
What do you dislike about the product?
New features updates , which are not informed to all users and the features don't automatically get started on our account.
What problems is the product solving and how is that benefiting you?
Our alert notification tool for all production issues.
It's dependable and has a quite a few integrations to have life more easier
It's dependable and has a quite a few integrations to have life more easier
Recommendations to others considering the product:
It's a very good application with great ease of usability. They also have many new integrations going with the product
Get all the alerts I want and more...
What do you like best about the product?
PagerDuty is completely reliable; I can't think of a single time when I should have received an alert and did not through PagerDuty.
What do you dislike about the product?
Sometimes managing the rotation is a little hard but it's not impossible
What problems is the product solving and how is that benefiting you?
Always aware of systems issues thanks to PagerDuty.
Recommendations to others considering the product:
We actually integrate pagerduty into internal systems at uber, but that's not an option in the "Do you integrate pager duty...w/any other software"
My recommendations would be that if you want a dependable monitoring solution to alert you when it's important and be a little quieter when it's less important, PagerDuty is an excellent choice!
My recommendations would be that if you want a dependable monitoring solution to alert you when it's important and be a little quieter when it's less important, PagerDuty is an excellent choice!
Pagerduty use for on call DBAs
What do you like best about the product?
Pagerduty allows my team to manage on-call schedules across time zones and makes it easy to manage the on-call schedule on the fly as needed. Pagerduty offers competitive pricing, which makes it easy to manage in your budget. The connectivity to other messaging or event providers means you will get the alert in a way that suits your business operations.
What do you dislike about the product?
Unless you configure your alerts in a lean way, you can suffer from alert fatigue. Pagerduty could do better at how alerts are grouped smarter during a flood of alerts on the same server or service.
What problems is the product solving and how is that benefiting you?
On call schedules are managed well across time zones and the service has good availability meaning we have confidence alerts will be sent to the appropriate engineer or developer.
It also allows managers a better view of incidents and is useful when conducting postmortem reviews when incidents occur.
It also allows managers a better view of incidents and is useful when conducting postmortem reviews when incidents occur.
Recommendations to others considering the product:
There are a few alternatives in the market however the engagement from PagerDuty's team has been very good.
One tool that should be in any startup business
What do you like best about the product?
The simplicity of configuration and setup. Even a simple and straightforward escalation work flow will save businesses a lot of money. Scheduling a maintenance is really good if you know your business release schedules.
What do you dislike about the product?
If there's anything I'd like to suggest is the local usage of phone numbers. As the group of phone numbers are kind of rotating. I have saved a bunch of phone numbers and save it on my phone so I'd know it's a legit call and not some scam looking phone call. However, sometimes phone number would change and so I wouldn't know where is the call coming from.
What problems is the product solving and how is that benefiting you?
Fixing and troubleshooting a web service that times out of or a server error response as quickly as it happened, these are just some of the nightmares to any business with online or ecommerce presence. PagerDuty helps activate teams to start troubleshooting and fixing as fast as possible.
Recommendations to others considering the product:
Be sure to have this application on top of any business with online presence or having a website or application that generates revenue. It's a must to have a monitoring tool. You don't need to be super techy to get this up and running.
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