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Superhuman Mail

Superhuman

Reviews from AWS customer

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External reviews

1,182 reviews
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External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Superhuman has changed email for me

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
My inbox is clean and clear every single day. I am now the person who never misses a follow up due to their great "remind me feature" I have been at Inbox 0 every week since I started using it (145 straight weeks)
What do you dislike about the product?
The only downside to Superhuman is the price. It's still a price I happily pay, but I would love if it were cheaper.
What problems is the product solving and how is that benefiting you?
I can easily set reminders to come back to potential clients or emails that don't need a response today. Before I found Superhuman I tried client after client, and Superhuman was the one that finally clicked for me.


    Karthish M.

FAST FAST FAST

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
If there is one word to describe Superhuman, it is FAST. And it makes email go by FAST for three reasons: Speed, Support, and Innovation.

SPEED --- Email was consistently becoming the biggest burden on my time. My work requires open hours for creative thought, and clearing out emails was increasingly cutting into this time that I need to achieve my work goals (in addition to taking precious time away from family). Superhuman helped me build a set of Split Inboxes and triage strategy, plus consistent encouragement to use time-saving keystroke shorcuts. All of this has added up to reducing the amount of time I spend on email by many hours each week.

SUPPORT ---- Second, the support team at Superhuman has worked with me consistently to find new ways of improving my Superhuman experience. They have worked hard behind the scenes to improve my experience with Split Inboxes and solve any problems that come up. This is a level of customer service that I am unused to and I am thankful that they have invested in such a stellar support team, saving me precious time from tinkering with the software, instead knowing there is someone (a real human) who can solve any issue quickly.

INNOVATION --- Finally, with Superhuman, I feel that I am the cutting edge. Superhuman is far ahead of its peers in incorprating AI for email response. It is clear that Superhuman will stop at nothing in terms of reducing time spent on email.
What do you dislike about the product?
There are some features I am eager to see, like AI-based filtering of emails. I am sure the team is hard at work developing features like this due to their relentless pursuit of a better email experience.
What problems is the product solving and how is that benefiting you?
Superhuman is reducing how much time I spend on email. These are the hours of they day I used to enjoy the least, but now that I am on top of email with Superhuman, I find that email not only takes less time, it is a less stressful experience.


    Maddy W.

Best email client ever!!!

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
The speed and efficiency of using keyboard commands.
What do you dislike about the product?
Using on mobile takes a bit of adjustment
What problems is the product solving and how is that benefiting you?
I use my inbox as my to-do list and Superhuman makes that achievable


    Steve P.

Magical

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Unbelievably light and truthfully something i can’t live without. It’s used daily and cuts time out of my workday regularly. Plus. they innovate rapidly. It’s unreal.
What do you dislike about the product?
Not much. However, it can be tough to remember all of the hotmeys and i don’t totally work out of there using my corporate email. However i’ve found many ways around that.
What problems is the product solving and how is that benefiting you?
Triage and management.


    Information Technology and Services

Only E-mail Tool I'll Use

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Superhuman is my go to for e-mails, period. I love the ability to quickly get through my e-mail utilizing their shortcuts, as well as the ability to set reminders. This makes managing my inbox AND follow-ups a breeze. No more worrying about following up to e-mails that haven't been replied to, as they pop right back into my inbox based on when I want them to (tomorrow, next Friday at 2pm, a month from today, etc.) which makes managing client communications so much easier.
What do you dislike about the product?
This is a tough one because there's no other e-mail tool that touches the capabilities of Superhuman in my opinion. I do think Superhuman is easier to use on a laptop/PC vs phone, but I probably just need a refresher on the mobile shortcuts, so not necessarily a con as it still easy to use, and probably more training needed on my side.
What problems is the product solving and how is that benefiting you?
Superhuman helps me get through my inbox in no time using their fantastic shortcuts. It keeps my inbox clean, as well as ensures that I have reminders set for all emails that need a follow-up if no reply


    Accounting

Killer concept executed well, and updated frequently

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
I really apreciate that it genuinely saves me about an hour a day, genuinely helpful and makes me better at my job, and is frequently improved.
What do you dislike about the product?
It does cost too much, still worth it, but I know many people who haven't tried it for that reason.
What problems is the product solving and how is that benefiting you?
Emails being a huge portion of most jobs.


    Higher Education

Best email experience I've seen

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Superhuman takes the basic feature set of Gmail and Outlook, and bumps it up to the standard of quality and polish that I expect in an app that I will visit multiple times daily. Its interface is designed to get you in and out of emails as quickly as possible.
What do you dislike about the product?
The price of Superhuman is just barely justifiable. It is one of the most expensive subscriptions that I pay for, and while I do love its feature set, I find myself regularly evaluating whether I truly want to stick with it. It has been winning that battle by a hair, but it is not like some other services that are truly well priced where I can't even imagine my life without it anymore.
What problems is the product solving and how is that benefiting you?
Solves the problem of email being overwhelming.


    Computer Software

Email with super powers

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
1. Extremely fast email experience (instant load time)
2. Excellent customer service (I always get white-glove attention)
3. Paradigm shift in dealing with email (I can get to inbox zero quite often)
What do you dislike about the product?
There aren't that many customizations or integrations available as much as in Gmail. One I would like is a feature to stop emails from appearing in my inbox until I have the time block to review them.
What problems is the product solving and how is that benefiting you?
I get overwhelmed with the amount of emails I receive, and responding to emails used to be a stressful process. Superhuman made email inbox management a smooth and enjoyable process. Now email is not a daily stress anymore.


    Computer Software

The best email app, but it’s still email.

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Superhuman is a delight to use, every intersection feels neatly crafted and makes the app joyful to use.
What do you dislike about the product?
You're paying a hefty price for that delight. But if you hate email, it can be worth it to make it slightly less horrible.
What problems is the product solving and how is that benefiting you?
Makes it easier to get a grip on my email


    Adam L.

Vital part of my everyday workflow

  • July 26, 2023
  • Review provided by G2

What do you like best about the product?
Speed kills! Superhuman is much faster than using Gmail or any other email client straight up.
What do you dislike about the product?
Lack of integration options with things like Grammarly or CRMs (outside of Salesforce). It is still an early stage product an missing some of those features.
What problems is the product solving and how is that benefiting you?
I spend a lot of time writing emails, superhuman saves me some of that time.