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Superhuman Mail

Superhuman

Reviews from AWS customer

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1,182 reviews
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    Tim D.

Reclaiming Your Time with Superhuman

  • January 02, 2024
  • Review provided by G2

What do you like best about the product?
In general...i hate email. Email and meetings are the worst. I love that this is helping me to get time back. I'm not exaggerating when I say I get 150+ emails per day and there have been times I have worked a 19hr day bc I feel the need to get through all the topics in my inbox for fear of missing something major.

Also... I talk entirely too much, as you can tell, and I sometimes need something to help shut me up and work faster.

As for the technical...

The integration into our primary email app (Gmail) is fantastic. I used outlook moreso at my last job and am glad this support is there, but I have yet to test that integration yet. That said, the standalone app runs very well.

I appreciate the hotkey guidance. I used to work in audio production and became very hotkey dependent and this is helping me to get back to that mentality with email.

The AI support is clutch, especially when you're writing an email that you need help with (be it reduction of emotional content, reduction of message length, or simply content generation). But even better is the AI summary of long threads. This is a massive time-saver and helps to be focused on the primary points.

Inbox splitting is a huge help. I can quickly and easily see emails on certain topics or from certain people that are considered higher priority.

Lastly, the minimalistic design really aids in staying focused, minimizing unnecessary cognitive shifts between topics, and keeping unwanted stimuli out of the way.

Oh. Also, their team is phenomenal. They are responsive and communicative whether it's about feedback or questions or whatever.
What do you dislike about the product?
This has taken an adjustment. I previously filed everything into certain folders or labels. It was a HUGE time investment but I knew where to go for anything. Instead, I am now archiving topics im finished with and, if something comes up that was prevkiusly archived.l, I search for it. This can consume some time and is tough to acclimate to. I'm adjusting, but it does make me nervous admittedly. Everything is still there, depending on your company's retention policy, but it can be a bit of a challenge to find that exact email sometimes.

AI is also a bit stiff and I'm still learning how to give it 'my voice.' once I can have this thing writing like I do, it's going to be hard to commit to writing anything myself, but we're not there yet.
What problems is the product solving and how is that benefiting you?
It's helping me to work in a different way that is more efficient and productive. It saves me valuable time.


    Andrea M.

Superhuman is a massive timesaver!

  • December 30, 2023
  • Review provided by G2

What do you like best about the product?
I didn't realize how much I needed Superhuman until I started using it. It filters out all of the junk (without you having to spend time going through and unsubscribing from things) and automatically gives you an "Important" inbox that only has the important emails you actually need to see. I used to feel overwhelmed by the amount of emails in my inbox and now it feels easy to get through my inbox every day.
What do you dislike about the product?
They have a feature called Split Inboxes, which is great, but it difficult to manage what contacts go into each inbox.
What problems is the product solving and how is that benefiting you?
It solves the problem of feeling overwhelmed by a completely cluttered inbox and it's saved me so much time and stress.


    Janey L.

Inbox Zero

  • December 28, 2023
  • Review provided by G2

What do you like best about the product?
I receive and send a LOT of emails, and Superhuman makes it manageable. I love being able to quickly process my messages, dismissing the ones that i don't need to act on, and scheduling the ones that I do need to deal with.

Its really easy to get started with the tool and you can be an inbox zero very quickly.

Their support is very good.
What do you dislike about the product?
Superhuman builds an address book for you based on everyone you have ever emailed with in the past. I wish there was a way to edit it. I keep accidentally emailing people at their old email addresses.

I also wish that the attachments were handled better. I find that I often can't find files that I have downloaded.
What problems is the product solving and how is that benefiting you?
Superhuman is a good solution for a disorganized, overwhelming inbox.


    Austin R.

SUPER fast - Shortcuts are key!

  • December 24, 2023
  • Review provided by G2

What do you like best about the product?
I have never seen a shortcut messaging feature in email where it pops up subliminally to reinforce the value of the shortcut system within superhuman. It serves as a gentle reminder that you could have saved time using that specific shortcut and then you can use it next time!

It is also incredibly easy to use and the design is very high quality.
What do you dislike about the product?
There is a learning curve and it is a new system that you may not be used to initially, but that is expected for anything you do for the first time!
What problems is the product solving and how is that benefiting you?
Saving me time and energy to get to inbox zero


    Information Technology and Services

Excellent email client

  • December 21, 2023
  • Review provided by G2

What do you like best about the product?
You can do everything on a keyboard, and it helps you remind to follow-up on stuff you might otherwise forget.
Customer support is great, as there are a ton of resources available, including live sessions, to get you onboarded.
What do you dislike about the product?
It still doens't fully support calendar operations such as setting up recurring meetings or manipulating calendar items.
What problems is the product solving and how is that benefiting you?
It makes it much faster to go through my email, clearing out my to-do list and helping me remember things that might otherwise be forgotten just because things move fast on a daily basis.


    Baris F.

Achieve better focus and let mail be a smoother part of your workday

  • December 20, 2023
  • Review provided by G2

What do you like best about the product?
I like the command focused approach, and that you can run though 50 + emails fast. Also the quick unsubscribe + trashing is lovely
What do you dislike about the product?
Takes some time to learn and would love a better calendar integration
What problems is the product solving and how is that benefiting you?
Speed, looks and focus


    Jarie B.

Next Level Email Productivity

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
The speed of the app. The clean and beautiful interface. The shortcuts.
What do you dislike about the product?
Can't connect to other SMTP mail boxes (only Google and MS are supported). No unified inbox for all email addresses.
What problems is the product solving and how is that benefiting you?
Being able to connect multiple inboxes. Quickly getting to Inbox zero.


    Erik W.

Great software, but lots of spam

  • December 18, 2023
  • Review provided by G2

What do you like best about the product?
Superhuman works as promised, they give you tools and training to get to inbox zero. It's fast and simple. But it's hard to know for sure whether it's the software that helps you stay organized or the skills they give you through the in-app training and live demo.
What do you dislike about the product?
They are absolutely relentless in their email spam and fill your inbox with so much nonsense from the founder of the company it makes it difficult to personally recommend the software, it would not be a good reflection on me to expose a friend or colleague to that level of harassment. It's rare that I unsubscribe at all, but especially in the first 2 weeks, to emails from companies that make software that I pay for
What problems is the product solving and how is that benefiting you?
My email is more organized and less overwhelming than it has been in a very long time.


    Eric P.

Superhuman gives me super powers

  • December 18, 2023
  • Review provided by G2

What do you like best about the product?
I love how it saves me time when dealing with emails. It makes it super easy to unsubscribe, reply, set reminders, and book Google Meets.
What do you dislike about the product?
I would like the ability to customize my background images.
What problems is the product solving and how is that benefiting you?
It saves me an hour per day.


    Carl W.

Fast, reliable, cost a little much for other apps that are 10% of this cost.

  • December 18, 2023
  • Review provided by G2

What do you like best about the product?
I can click through email fast and mark as read and DONE, so I do not see it in my Inbox.

Easy to set reminders.

The keyboard features on the Mac OS are awesome and can save you lots of time when you use it everyday.
What do you dislike about the product?
The cost of it. It works on the Mac OS operating system but is slow from time to time.
What problems is the product solving and how is that benefiting you?
The ease of cleaning out the inbox with shortcuts and other tools provided.