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Florence eBinders

Florence Healthcare

Reviews from AWS customer

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108 reviews
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    Susheela M.

Ease of learning and teaching ; made remote work possible.

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
The ability to move documents between folders and find and filter functions is very useful. Requesting signatures electronically, sending reminders and getting email confirmation when signed are some of the best features.
What do you dislike about the product?
The ability to search within binders from the main page is missing. Report function to find documents that are pending signatures sent by an individual will be a great help and currently it is not available.
What problems is the product solving and how is that benefiting you?
Having documents remotely available to sponsors and CRAs make remote work possible. Having a centralized location for all study documents and ability to provide remote access to monitors makes it a great tool.


    Audrey N.

Concise site but time demanding

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
I like that it is one site that contains all relevant files.
What do you dislike about the product?
The time it takes for the documents to download makes it hard to work productively. The amount of clicking it takes to get to the required folder is also time demanding.
What problems is the product solving and how is that benefiting you?
It is one site that allows documents to be uploaded and viewed between multiple departments that do not work in person together.


    Kaina C.

Generally good with some functionality deficies

  • March 01, 2023
  • Review provided by G2

What do you like best about the product?
It offers a solution to have all of our documents in one place - super helpful!
What do you dislike about the product?
Folder navigation is a bit cumbersome - especially when trying to move documents from one place to another - definitely helpful that the folder in question is noted in blue, but perhaps having a list of the folders on the left would save a few clicks?

Also, I'm usually on Florence for an extended period of time and it interrupts my workflow when the system kicks me out due to "inactivity". I understand having this in place for security purposes, but perhaps having a few more minutes before it kicks me out and I have to log in again?
What problems is the product solving and how is that benefiting you?
Having hard copies of all study documents - huge time saver


    Jovana V.

New User as a Site to Florence

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
The Global View feature in Florence is very helpful in seeing all folders in the e binders. Transitioning from physical binders to e-binders, this feature helps with Viewing all tabs at once to know what better location to look and file certain documents.
What do you dislike about the product?
It would be helpful if Florence could alert the site user if a document has not been signed yet after a specific time has gone by since it was sent to another user. Ex. I am a site user, and the sponsor sent the DOA to collect signatures. I am not alerted of individuals not signing the document until I look into the specific folder to review.
What problems is the product solving and how is that benefiting you?
During the conference, it was exciting to hear that Florence will be creating a phone application that will enable users to access and sign documents using Face ID or secure login. It will benefit our study as it will help get needed signatures and documents reviewed.


    Research

eBinders review

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful thing about eBinders is that it makes it easier for our site to keep up with a large amount of documents.
What do you dislike about the product?
Florence can be confusing at times. It could be easier to manage when it comes to moving documents from one folder to another.
What problems is the product solving and how is that benefiting you?
Florence makes it easier for monitors and other individuals outside of our site to review documents rather than reviewing them in physical documents. It also really saves a lot of time for site staff.


    Susan M.

A win for all users, with new options and improvements for end users regularly!

  • November 03, 2022
  • Review provided by G2

What do you like best about the product?
Can be accessed everywhere you are working.

Ease of use, flexibility to work for users.

Remote capabilities and continuos access to support from Florence.

Hands down, the top of class.
What do you dislike about the product?
E-logs format. It remains a challenge for our end users.

Work has been done, but no full solution at present.

Full log viewing to decrease confusion by those who are using.
What problems is the product solving and how is that benefiting you?
Ability to work where the end user is.

Need for efficiency and standardization.

Yes, productivity has increased in the space for our end users and effort requirements decreased for communications with sponsors.


    Hospital & Health Care

Ease of accessibility for internal and external cross-functional team

  • November 02, 2022
  • Review provided by G2

What do you like best about the product?
- Customizable access for different research roles
- Use of sign on
- 21 CRF Part 11 compliant signatures
- "One stop shop" for many job functions
- Ability to house all data in one space
- Customer service is very quick to resolve issues
- Constantly pushing out new features to make the program easier to use and function better
What do you dislike about the product?
- Have to manually request individual signatures for training logs and delegation of authority logs
- Wish we can set a "group" within study specific folders to mass request signature per DOA log
What problems is the product solving and how is that benefiting you?
- Digital storage to support remote work for the site, sponsor and CRO
- Less paper and more physical space


    Marigrace A.

Great solution with possibilities to expand

  • November 02, 2022
  • Review provided by G2

What do you like best about the product?
I think that the Florence solution is intuitive, sites seem to like it, there is a lot of potential to enhance overall functionality to serve as a super connector and enhance adoption of espurce
What do you dislike about the product?
Still a point solution, and does not easily connect to all aspects of trial workflow
What problems is the product solving and how is that benefiting you?
Transmutation from site to sponsor


    Research

Best user friendly eReg

  • November 02, 2022
  • Review provided by G2

What do you like best about the product?
I enjoy the ability to review uploaded documents audit trail and that the site is able to use their own naming convention.
What do you dislike about the product?
The ability to enlarge documents to view is a bit cumbersome and could use a pop out feature.
What problems is the product solving and how is that benefiting you?
It is a great tool to use when remote monitoring.


    Health, Wellness and Fitness

Best eReg out there!!!

  • November 02, 2022
  • Review provided by G2

What do you like best about the product?
I love the flexibility and adaptability of Florence Healthcare platform. It truly makes my life so much easier as a coordinator
What do you dislike about the product?
Honestly I have not had any qualms with it, it is easy to use, helpful and fast
What problems is the product solving and how is that benefiting you?
Getting staff signatures quicker, housing all my my documents needed and just making regulatory piece easy for sites