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Painful Experiences with Zscaler

  • By Environmental Services
  • on 09/05/2024

What do you like best about the product?
I don't see any standout feature from Zscaler after using for 2 years.
What do you dislike about the product?
- Connection is instable quite frequently, keeps disconnected and disrupt employees' normal daily work;
- Internet website categorization is incorrect, making quite a few normal business websites into the wrong category, like "Porn" etc.
- Advanced feature are super expensive for unknown reason;
- Troubleshooting takes quite long time and not being able to solve the issues.
What problems is the product solving and how is that benefiting you?
Internet access management


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