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Process Street

Process Street

Reviews from AWS customer

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External reviews

461 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Lots of different ways to use it!

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
As the title says, there are a lot of different ways to use Process Street. Initially, I didn't like it at all, but that was entirely down to how our organisation had set it up for use. That's been totally overhauled now, and I find it extremely useful. The initial set-up we had was a step-by-step for each phase of the project - which will be really useful for some organisations but was a big box-check exercise for us. Now, we use it to keep track of the phases rather than the steps within the phases (since they're so different for all of our projects and we couldn't really customise each one without spending loads of time) as well as being able to include handy links to various internal sites, so we have a one-stop shop for anyone trying to find info on that project. The conditional logic has also massively improved recently and that's a huge win for us too as we use that A LOT!
What do you dislike about the product?
One thing I'd like to see improved is the notifications for required steps. If you have a required item within a step and attempt to complete a run, an error message is generated notifying the user that the required items have yet to be checked off. However, it doesn't highlight the required items. In an ideal world, those required items would either be highlighted, or the attempt to complete a run would check off all steps that did not contain a required item, thereby showing the user which steps contained the required items for check off. A second thing if I were bing picky would be to see the different fields align with column filters. At present we use certain fields that do not show up as column filters.
What problems is the product solving and how is that benefiting you?
We now have a one-stop shop for all our project info: deal notes from sales, links to the different contracts, our customer logos and the different phases of their projects all in one place.


    Information Technology and Services

PM

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
Ability to reference former flows, easily able to naviagte, etc...
What do you dislike about the product?
Not applicable - I like everything so far, as mentioned in the above.
What problems is the product solving and how is that benefiting you?
Not sure- but I am able to use it for my job, so it benefits me there.


    Sarah B.

My Review

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
I like that it can link together tasks smoothly without unnecessary visualization or gimmicks. Some productivity managers try to make everything a pinterest board. PS is simply easy to read and makes sure everything connects to the next step, which is what people actually need.
What do you dislike about the product?
I wish that it loaded faster. I wish that text boxes could be placed between tasks. I wish that people in the next related work flow task item could be alerted that the previous one was finished
What problems is the product solving and how is that benefiting you?
It ensures that everyone can see where everyone else is in their progress and allows for planning of your week based on the tasks remaining. It also allows for checking of your work.


    Hospitality

Beyond productive.

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
It creates a beautiful experience for our clients and gives us an organized track of their progress. It allows us to assign and select due dates, which will provide insight into when the task should be done.
What do you dislike about the product?
There are minor things we are looking to improve- one is for us to copy a task from one workflow to a different workflow. Next, it will also help us if there is a view mode wherein we can view it like an organizational chart to see which workflow is connected or linked to each other.
What problems is the product solving and how is that benefiting you?
Organizing and tracking tasks and the ability to train people by creating self-paced training workflows for them. It's also allowing us to revise each workflow and update it faster simultaneously.


    Real Estate

Super easy to work with, cuts down a lot of time for following up.

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
It is very user friendly and it helps keep tabs on items that need to be done by a certain deadline.
What do you dislike about the product?
I don't have anything that I would say I dislike.
What problems is the product solving and how is that benefiting you?
We use Process Street to help keep track of weekly tasks and this is how I keep on top of my workload.


    Medical Practice

It is a thorough way to move through your day and check off your to do list!

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
I like how customizable the checklists are, it allows for the most efficient experience for the people creating and completing the checklists. I am not sure how it compares to competitors because I only ever have used process street and I love it!
What do you dislike about the product?
We think there should be an "enter" or "add" button instead of a "send" button when commenting on a checklist because it gives the wrong idea. That is all we can think of in this moment.
What problems is the product solving and how is that benefiting you?
It is helping us stay more productive through out each work day! And most of all its helping certain tasks not fall through the cracks, so it's contributing to our efficiency and thoroughness


    Accounting

Software to have

  • November 08, 2022
  • Review provided by G2

What do you like best about the product?
Real-time notification to keep me updated on tasks.
What do you dislike about the product?
Everything is good. I have not experience anything to dislike the software.
What problems is the product solving and how is that benefiting you?
Organizing and designation of tasks.


    Michael R.

Process Street is a great tool, but I find the UI confusing to navigate

  • November 07, 2022
  • Review provided by G2

What do you like best about the product?
I like having a tool that allows me to ensure that our staff are following the appropriate processes during critical functions such as new business onboarding.
What do you dislike about the product?
I find the UI cumbersome to navigate. That said, once in a process, working with a specific process is straightforward and intuitive.
What problems is the product solving and how is that benefiting you?
Process Street allows us to ensure consistency across team members and across client implementations and it ensures that during complex processes that nothing falls through the cracks.


    Isabelle H.

Easy to use once you get over the learning curve

  • November 06, 2022
  • Review provided by G2

What do you like best about the product?
I like how easy it is to find any workflow that my colleagues or I have completed by using the search bar. It is also very customizable to make searching flows easy.
What do you dislike about the product?
There are a few glitches that I've encountered, such as sometimes I can't access specific workflows unless I'm an administrator, even though I started the workflow.
What problems is the product solving and how is that benefiting you?
It allows us to share the information we've gathered with our administrators so that they can easily bill the clients and have everything all in one place. It makes our job easier.


    callie o.

Indispensable tool for running a Hypnotherapy practice

  • November 04, 2022
  • Review provided by G2

What do you like best about the product?
I use Process Street in almost every part of my business, from session flows and consultations to inquiry response emails and follow up calls. I have never used anything like this before, and find that is keeps my brain on track and all of my processes running smoothly.
What do you dislike about the product?
There is a bit of a Learning curve, but everyone here is extremely helpful and eager to help.
What problems is the product solving and how is that benefiting you?
I suffered a traumatic brain injury many years ago, that left me with some long term effects including memory, concentration, disorganized thoughts, and time management issues. Process Street has helped me to manage my time, organize my thoughts, and I never have to worry that I won't remember the next step, or leave something important out.