Process Street
Process StreetReviews from AWS customer
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Super helpful software!
What do you like best about the product?
It's easy to learn with sufficient & valuable features. Useful for maintenance & functionality checklists, website launch checklists, and instruction guides.
What do you dislike about the product?
Not being able to multi-select checklist items in edits and copy/paste them in multiple sections, you have to select and copy each one by one which is time-consuming.
What problems is the product solving and how is that benefiting you?
Having a great manual instruction checklist for all team members.
The Best Tool for Office Procedure Checklists
What do you like best about the product?
I had office manuals that sat on a self. Everyone ignored them. They were rarely updated. Process Street allows for real-time updating, sharing and collaboration
What do you dislike about the product?
Process Street is as useful as you are prepared to spend the time to standardize your office systems.
What problems is the product solving and how is that benefiting you?
Ensures that all team members are following the same procedure.
Great experience
What do you like best about the product?
Such a simple tool to use and configure. We use Process St to configure all of our key internal team workflows for simplicity and compliance.
What do you dislike about the product?
Could be some better search and data export functionality.
What problems is the product solving and how is that benefiting you?
Compliance (maintaining and audit of actions) and process simplicity (ensuring standard process across full team)
Process Street works for accountants
What do you like best about the product?
The platform enables us to automate like previous workflow tools did not allow. Our ability to leverage other no code tools increased with our adoption of Process St.
What do you dislike about the product?
There is no silver bullet for enabling accounting work flow especially if you do tax, so we use a more defined industry-specific workflow tool for tax return prep.
What problems is the product solving and how is that benefiting you?
Process Street helps us manage the consistency of a human product across a large number of clients. We also use the tool as a means to communicate to our staff about what expectations are for a given service and to enable resources for that service (all within the tool). IT even helps people understand who is providing which service to each client and inform when multiple services are going on at the same time that are unrelated.
Recommendations to others considering the product:
No silver bullets in workflow for accounting firms but this is the best tool we have found and it works at scale.
Marketing Acquisitions Manager
What do you like best about the product?
Process Street is a terrific tool to help us efficiently capture all of our processes. However, the real value is that we can take these processes and make them into actionable workflows and task lists to keep everyone on track. Our department has a lot of moving pieces, so it's great to know everyone is following the same playbook.
What do you dislike about the product?
If employees are used to having a lot of flexibility in how processes are performed, it can be painful at first to get everyone on the same track. While Process Street is fairly intuitive, there is a learning curve just like any program, and users may feel a certain amount of frustration and inefficiency.
What problems is the product solving and how is that benefiting you?
Automating repeatable processes, standardizing processes and department knowledge, at-a-glance view of department active workflows, personal task management.
Process Street is great for tracking onboarding new hires (that is how we are using it).
What do you like best about the product?
I like how easy it is to keep track of your upcoming tasks. It's very user-friendly and makes it easy to focus on just your tasks even when there are a lot of users within the system. I also like the ease being able to move through just your tasks without having to leave the same navigation page.
What do you dislike about the product?
I think one area where Process Street could improve would be to make it easier to find tasks you have already completed. Once a task is completed, it's almost as if it's "gone" and you have to go through all of the projects that are in Process Street to find someone. This makes it hard to keep track of who you have onboarded.
What problems is the product solving and how is that benefiting you?
The main problem Process Street is solving is making sure that our new hires are onboarded properly. A lot of teams need to interact in order to onboard someone, and it makes it easy for each team to know what they have to do.
Recommendations to others considering the product:
Process Street is great for how we are using the product. I can't speak to other ways of using it, but using it for onboarding is incredibly easy and seamless.
The right tool for Process. And a team that's dedicated to make it work for you.
What do you like best about the product?
Process St. has a very powerful and capable tool. It's focused on process and only process, which I think makes for a better product. With many integrations, it's exactly what we needed.
What do you dislike about the product?
Process St. is not very visual. There's a list of steps and associated conditional logic, but no visual way to see what you're doing, and no flow-chart tools. I recommend starting in a separate tool to create a flowchart and logic, then moving it into Process St, however, I wish it was all in Process St. Minor nit that's easy to work around.
What problems is the product solving and how is that benefiting you?
Process St. is enabling our small, but growing business to mature. We're able to ensure the most important, repeating tasks we do are done consistently and with records of how/when/who associated with each step, so we can continue to adjust and improve how we operate.
Incredible platform for teams
What do you like best about the product?
I love how it keeps my team and I organized and on track with all of our various client engagements, as well as monthly recurring processes that we do on the back end of our business.
What do you dislike about the product?
I dislike that it automatically assigns whoever creates the task as the one who is responsible for completing it. I enter tasks it for the team, but they do not solely belong to me.
What problems is the product solving and how is that benefiting you?
Process Street is helping my team and I to solve organizational and documentation problems. It makes onboarding incredibly seamless because we are able to break down each task into digestible steps
PROCESS STREET- THE PLATFORM, THE PEOPLE AND THE KNOWLEDGEBASE
What do you like best about the product?
EASE OF USE OF THE TOOL.
THE PROCESS DOCUMENTATION CAPABILITY
THE KNOWLEGE BASE TO SUPPORT ADOPTION OF THE TOOL, SEVERAL EVERY DAY USE CASE TEMPLATES
THE PROCESS DOCUMENTATION CAPABILITY
THE KNOWLEGE BASE TO SUPPORT ADOPTION OF THE TOOL, SEVERAL EVERY DAY USE CASE TEMPLATES
What do you dislike about the product?
LACK OF PROCESS DIAGRAMING CAPABILITY WHICH REQUIRES INTEGRATION TO ANOTHER 3RD -PARTY DIAGRAMMING TOOL.
What problems is the product solving and how is that benefiting you?
PROCESS DOCUMENTATION AND AUTOMATION.
MAKES OUR PROCESS EFFICIENT AND GO DIGITAL
MAKES OUR PROCESS EFFICIENT AND GO DIGITAL
Recommendations to others considering the product:
Process Street is a process management solution that is designed for all classes of businesses - small, medium and large. it is easy to use and more importantly, there are templates you can leverage to standardize your processes and integration to several applications through zapier, allowing you to have your business applications integrated.
Helpful tool to improve and track workflow of tasks such as on/off boarding employees
What do you like best about the product?
The ability to create rules which interact with each other to give you the most efficient workflow.
What do you dislike about the product?
aesthetically there is nothing that sets it apart from other platforms and there is minimal dashboard visibility
What problems is the product solving and how is that benefiting you?
organised workflows for onboarding employees. Interlocking teams on a single workflow
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