Process Street
Process StreetReviews from AWS customer
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Process St. Review
What do you like best about the product?
Process St. is simple to use and serves a specific purpose and does not try to be like other project management tools. It's very good for keeping documented processes.
What do you dislike about the product?
Not dislike but it would be really helpful to get an overview of all pending workflow runs and edit them all at the same time or view at the same time. If there's anything I don't normally use it would be the reporting part which I think would've been really helpful for tracking progress.
What problems is the product solving and how is that benefiting you?
Documenting processes, it benefits us because it integrates well with our other project management tool. With process street we are able to easily document our processes and keep them somewhere where all team members have access to.
Excellent tool
What do you like best about the product?
I love how I can add content and additional information into the process steps, easily rearrange steps, and edit/update an in-process workflow when I update the template. I also love having the templates built out for processes/workflows I don't run that often. It makes it so much easier to step back in and do the work without having to remember what to do and in what order!
What do you dislike about the product?
I don't like paying for ongoing subscriptions, but I love the functionality of the tool. I can't think of any product suggestions at this point.
What problems is the product solving and how is that benefiting you?
Document of business processes and workflows. Streamlining operations and making it easier to train new people or remember infrequent processes.
Recommendations to others considering the product:
Start documenting simpler processes, then build to your more complex processes. Test your process out and test all of the Process.St fields and functionality to get comfortable with the platform.
This has infinitely simplified my calendar
What do you like best about the product?
Love the ability to assign steps, schedule workflows and record data to other sections is amazing.
What do you dislike about the product?
I wish that I were able to adjust the default time on assigning due dates. I want them to be due at the end of the day instead of 8am.
What problems is the product solving and how is that benefiting you?
I am in charge of multiple stages and processes for my work and this keeps all the tasks laid out so I can unplug for a weekend and pick right back up Monday.
Recommendations to others considering the product:
Perfect for organizations with varied systems that are looking to expand.
Process Street Review
What do you like best about the product?
The ability to manage and track our processes through task lists to ensure that everything is complete and that our clients are satisfied
What do you dislike about the product?
It can be difficult to navigate at first, especially in regards to setting up conditional logic. However, the support team is very helpful
What problems is the product solving and how is that benefiting you?
Process street solves the need to track where each process is on the path to completion. This allows our staff to be more efficient in other areas of their jobs
Streamlined Our Client Onboarding & Fulfillment Tasks
What do you like best about the product?
Process Street has been a game-changer when it comes to our Client Onboarding and client fulfillment. We've created an Onboarding Workflow where we gather the necessary information we require from our clients, and a Workflow that maps out what our staff needs to do once that's received. One key feature we love about Process Street is its integration with Zapier as we can easily send the collected data to multiple third-party software to further streamline and automate our processes.
What do you dislike about the product?
The biggest request we've been asking for is the ability to automatically generate the "Share Link" so that we can automate the delivery of the Workflow to our clients. A share link allows someone to access the checklist without needing to create an account. At the moment we need to manually go in and turn that on for each checklist that we create before sending it out as we would rather avoid the friction of the client signing up for another software.
What problems is the product solving and how is that benefiting you?
Process Street's "Logic" capabilities have allowed us to create a single Workflow that can be utilized in all situations. With our previous software, we needed to have a specific workflow for each product we sold. Now, tasks can either be shown or hidden based on what's selected in a previous step. In our use case, we're able to pass which product the client has purchased into the workflow and it will automatically show the correct data fields we need to be collected based on that purchase.
Simple Checklist Interface Makes Interactions with Clients Easier
What do you like best about the product?
The checklists are very customizable. I can always find a way to include things and format things the way I want them.
What do you dislike about the product?
Adding conditional logic to checklists can be a bit confusing at times.
What problems is the product solving and how is that benefiting you?
Our organization needed a simple way to assign a task list to our clients that allowed for dependencies and ease-of-use. Process St. provides a seamless way to do just that.
Recommendations to others considering the product:
Process St. is relatively simple to use and has streamlined our client onboarding process. The ability to create a library of templates that we reuse depending on the type of client saves us a lot of time and frustration.
Getting things done
What do you like best about the product?
You can see all processes requiring attention
What do you dislike about the product?
Can't identify the affect to other tasks
What problems is the product solving and how is that benefiting you?
Can see what tasks need taking care of in a department as a whole
Recommendations to others considering the product:
Is an effective tool and helps to streamline processes
Great for mapping out all your business processes
What do you like best about the product?
Its easy to use interface, and quick setup
What do you dislike about the product?
More native integrations would be ideal.
What problems is the product solving and how is that benefiting you?
Process st allows us to easily create repeatable processes for all our team to follow, we use it for everything from product delivery processes to hiring and HR
Recommendations to others considering the product:
A great tool to help map your business processes with a low setup/learning curve.
Easy way to document and assign workflows
What do you like best about the product?
I like how I can assign and set due dates for an entire workflow and/or a task within a workflow. I also like having the ability to edit workflows.
What do you dislike about the product?
When I have a lot of tasks to assign in a workflow, I can't bulk select the tasks and assign them or set a due date all at once.
What problems is the product solving and how is that benefiting you?
Having a consistent and current process in place for common, repetitive tasks. This creates the ability to deliver a quality service or product every time without totally reinventing the wheel.
Recommendations to others considering the product:
Give it a shot. It will really help you organize your processes and eliminate decision fatigue.
Process Street has completely changed the way we do business!
What do you like best about the product?
Process Street is saving our business a tremendous amount of time and effort by allowing the opportunity to generate automations and workflows. No more dropping the ball! Everyone in and out of our organization is made aware of who/what/when/where and why a task is assigned. We're still implementing changes, and are excited to see progress in motion!
What do you dislike about the product?
I have no downside comments to add at this time. So far, it's been a dream to work on processes, and the Process Street Help Desk is a dream to refer to. Chatting with Support is always helpful, too.
What problems is the product solving and how is that benefiting you?
We were in dire need of workflows to be generated in order to save sanity and time. Now, our team is aware of how to build their work into processes that are as automated as possible. It's been a tremendous improvement!
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