Process Street
Process StreetReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
458 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Professional workflow design for any sized business
What do you like best about the product?
Process.St offers a workflow design team that understands your business from the start. They're able to pick up the pieces of your standard operating procedures with ease, offer helpful insights, and build completely automated & integrated workflows that maximize process efficiency, saving your business time & money.
What do you dislike about the product?
A single expert workflow can be a bit pricey. But if a business considers that Process.St can literally map and develop your entire suite of processes for you, it's still worth the price tag.
What problems is the product solving and how is that benefiting you?
Our technology stack and subsequent business processes can be extremely complex. Because we operate multiple teams, across multiple markets, using multiple systems, we needed a solution to accommodate a long and complex workflow with hundreds of checkpoints.
So we have engaged with Process.St's Design Workflow Team to map & automate a complex set of SOPs (Sales > Onboarding > Client Relations) for our vacation rental business. They are also integrating a variety of our business IT tools such as Google Workspace, Docusign, Hubspot CRM, and others to further compact our technology stack into one seamless & efficient workflow that communicates with every member of our team internally and externally.
So we have engaged with Process.St's Design Workflow Team to map & automate a complex set of SOPs (Sales > Onboarding > Client Relations) for our vacation rental business. They are also integrating a variety of our business IT tools such as Google Workspace, Docusign, Hubspot CRM, and others to further compact our technology stack into one seamless & efficient workflow that communicates with every member of our team internally and externally.
A great way to organize many workflows!
What do you like best about the product?
Process street is a great tool, very helpful for scheduling recurring items and reminders.
What do you dislike about the product?
Sometimes the changes/upgrades can be large changes rather than subtle optimizations. But i'm sure they're always for the better!
What problems is the product solving and how is that benefiting you?
It helps not to miss recurring events that require multiple processes to complete!
Recommendations to others considering the product:
You should give it a go! I believe there was a trial period. Our organization found Process Street very helpful for organizing recurring and inconsistently required processes!
We replaced a $5k per month project manager with Process Street
What do you like best about the product?
Process Street is an amazingly and well thought out system. It's different than "project management". It's a system to use when you are going to have repeatable systems that are operated over and over again. Process Street has completely revolutionized our business and enabled us to output a much higher capacity of work with a lower headcount.
What do you dislike about the product?
As a power user of the system, I always have my few small things that I nitpick. One challenge that I have is that our team sometimes accidentally creates a typo in the email address when assigning a guest. Process Street then creates a new guest user (no charge for this) and basically we assigned a task to a no-one because we made a typo. I've contacted their support about this and hope they fix it soon as they fixed many of my other requests already.
What problems is the product solving and how is that benefiting you?
We have 150+ podcast episodes in production at any given time. There are 7-8 people who touch every episode ranging from audio editors, producers, writers, designers, video editors, QA... Process Street lets us run all of these so every part of the task just hands off to the next person in line. We produce 45+ podcasts and have 3 managers overseeing all of these episodes because the software does so much of the heavy lifting.
Recommendations to others considering the product:
It's amazing. There is a decently steep learning curve to get started. But you really only need the "Process Creator" to have a steep learning curve. It's super easy for all other users!
Great for creating process-based systems and documentation
What do you like best about the product?
So excellent for creating systems and "institutional memory". We can get super/specific and granular about countless systems and steps and I love using and creating with it.
What do you dislike about the product?
Creating a workflow can take a bit of time, which isn't Process Street's fault. It's just the nature of the complex systems we're making. So overall, not any significant complaints.
What problems is the product solving and how is that benefiting you?
We can be flexible with folks coming into and out of our teams since our documentation is fantastic.
The perfect tool to build out your processes into easy to use checklists
What do you like best about the product?
The best thing about Process.st is how easy it is to build out processes and create checklists. I also love that there is zapier integration to automate.
What do you dislike about the product?
I dislike the complexity of the conditional logic(If this then that). I feel this could be less complicated and easier to use.
What problems is the product solving and how is that benefiting you?
Making sure our teams do not miss any tasks within a process and that the right teams are working alongside each other speeding up completion times.
Recommendations to others considering the product:
Give process street a go.
Process Street has made my life easier
What do you like best about the product?
I love the ease of creating the processes. The flexibility to make changes is great. The conditional formatting has helped a lot since there are people in my role that do different tasks but need the same process.
What do you dislike about the product?
I wish there was a way to make sub-tasks that are not task lists in the task. In the Sub-tasks, you can assign to different people. It would help with closing out different aspects of the process.
What problems is the product solving and how is that benefiting you?
Staying on track with the different aspects of my job. During the client life cycle, there are several things to do, so having a process to help make sure to complete all the important steps helps.
It’s OK, but slowing us down in some places
What do you like best about the product?
Love being able to document processes through a series of steps and then use these as a checklist.
What do you dislike about the product?
Slow - both in usage, editing and publishing.
Not user friendly, so without encouragement, team tend to shy away from making changes. Templates are useless.
Not user friendly, so without encouragement, team tend to shy away from making changes. Templates are useless.
What problems is the product solving and how is that benefiting you?
Documenting processes so that anyone can do them without missing key steps
Fantastic workflow software.
What do you like best about the product?
Very easy to use and creat workflows, widget functionality is great!
What do you dislike about the product?
More field types like phone number, address, numerical fields for salary.
What problems is the product solving and how is that benefiting you?
Documenting SOPs has been one of the biggest use cases for our clients, giving a clear and concise place to house documentation.
Love Process St.!!!
What do you like best about the product?
Process St. keeps my team on-task and we can focus on which checklists are overdue based on the due date. I love being able to check my team's inboxes and follow up with them on overdue tasks.
What do you dislike about the product?
There really isn't much I dislike at all. I don't like how in the past they changed the word "Checklist" to "Reports."
What problems is the product solving and how is that benefiting you?
The problems we are solving is that we no longer have to worry about clients not submitting their forms on time, as we have a task for that on each client's checklist.
Process Street Streamlined Our Training
What do you like best about the product?
The ability to collaborate and have multiple people work through a single checklist was monumental in improving our internal training.
What do you dislike about the product?
I felt that there was more that we could use it for but could never fully realize its potential.
What problems is the product solving and how is that benefiting you?
Our training used to exist on thumb drives and paper printouts. This made it cumbersome to make any changes, and we still had issues where trainers would skip material. Process Street allowed us to create an easily modifiable template and generate checklists that our trainers had to follow. The ability to link directly to training slides and training material was invaluable.
Recommendations to others considering the product:
Process Street is a great tool, and they are constantly adding new features and functionality.
showing 291 - 300