Process Street
Process StreetReviews from AWS customer
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Best SOP / Process Management Tool!
What do you like best about the product?
Very easy to use and very powerful. It saves me so much time and my processes are getting completed accurately and completely.
What do you dislike about the product?
Preferred the old interface way of displaying checklists (current processes in progress). I often mis-click the checklist template and go into edit more when I mean to view current checklists.
What problems is the product solving and how is that benefiting you?
I mainly use Process Street for order processing to ensure each part of my order process is completed accurately and completely. It's easy to see where each order is up to in the order process, it allows me to collect data during the process which I use to trigger Zaps in Zapier to automate customer/supplier emails, new processes, CRM updates, follow up reminders, calendar entries, bookkeeping entries, etc. It's just so powerful! I love it so much! Conditional logic is also very powerful.
Recommendations to others considering the product:
If you are looking for easy to use software for documenting your business processes AND tracking and completing those processes - check out Process Street. I've tried a few other tools and they just seem to overcomplicate the process (as well as be overpriced). But Process St is very affordable and you can get into it easily and just start building out your processes and following them. Can't live without it!
Great for Organization
What do you like best about the product?
I use the checklists all the time to make sure that I'm not missing anything on my big projects.
What do you dislike about the product?
Nothing so far, the free version only allows for a handful of checklists but that hasn't been an issue for me.
What problems is the product solving and how is that benefiting you?
There are a lot of little important details to go through for my wine releases. The templates allow me to run the same checklists for every new release so I can double check everything as I go.
Good Experience with Process Street
What do you like best about the product?
Very easy to use and modify in our own requirements
What do you dislike about the product?
Mobile application does not available in Android.
What problems is the product solving and how is that benefiting you?
We could able to solve our work process activities monitoring issues on timely manner.
Process Street is a key tool that I use to explain and document steps for my customers.
What do you like best about the product?
It's easy to use and allows a variety of media (images, video, etc) to be included in the processes.
What do you dislike about the product?
I find that setting up the correct sharing options to be a bit challenge...not complicated but at first glance it's overwhelming. The terms maybe think of Google's share options which most people do not get right. I'd much prefer to have a share option that said "Share a view-only version with people outside your organization such as customers, friends, etc. They can create their own free Process.st account as well as create processes and checklists."
What problems is the product solving and how is that benefiting you?
i'm able to document processes within my own business that I can share with temporary staff so I can focus on other parts of my business.
Additionally, I'm able to share processes for my clients as part of a membership program for them to follow.
Additionally, I'm able to share processes for my clients as part of a membership program for them to follow.
One of my favorite tools
What do you like best about the product?
It gives a clean structure to finish a process. At the end comes a celecration animation. It`s fun.
What do you dislike about the product?
Sometimes slow loading. But mostly quick.
What problems is the product solving and how is that benefiting you?
Solved problem: My old task manager software service closed and went offline.
Benefits: Fun and structure.
Benefits: Fun and structure.
Recommendations to others considering the product:
Get it.
I love Process Street
What do you like best about the product?
I let me create my enterprise processes with great flexibility.
What do you dislike about the product?
The cost is a bit high and the interface is unwelcoming at first. I can overcome those issues but I'm having a hard time embarking on coworkers on the app...
What problems is the product solving and how is that benefiting you?
I work in France with a long tradition of oral processes. The problem I face every day is how to make information transparent without having a meeting every five minutes. Process Street allows me to do just that.
I also use it for my personal daily routine.
I also use it for my personal daily routine.
Recommendations to others considering the product:
You should try it with a small team of enthusiasts & early adopters first before digitalizing your processes and forcing everyone to come. Your coworkers may not like the change if it's too sudden. I work in France and changing anything is a very delicate matter...
Great For Keeping Track of Orders
What do you like best about the product?
Ease of use, multiple checklists, & more
What do you dislike about the product?
No way to set due dates by business vs calendar days
What problems is the product solving and how is that benefiting you?
I'm able to run many real estate orders at the same time. Timelines are very important and this lets me keep up with many (and more to come) without worrying about something getting forgotten.
Recommendations to others considering the product:
Worth the subscription and will take care of you
Process.st invites a great level of collaboration and document control to all workscapes!
What do you like best about the product?
What I like most about Process.st is the ability to manipulate and shape templates to such a wide variety of needs. We utilize checklists for imports, orders, production, warehousing tasks, cleaning, etc. Being able to upload records, report and carry the task on to the next assignee is invaluable. It cuts down on our work significantly and assures that tasks are being done, even when we're not monitoring that part of the project.
Having the ability to check back and review records and comments to understand where we did great and where we can improve is really useful.
Having the ability to check back and review records and comments to understand where we did great and where we can improve is really useful.
What do you dislike about the product?
One of the more glaring issues with Process.st is the mobile interface. While the site does scale to smaller devices, I don't feel it's as usable as a dedicated mobile app could be with an overall UI/UX redesign.
Attachment download, upload, viewing, etc could also use some touch-up. When wanting to preview .pdf/.xls/.docx attachments, there isn't a way to view without downloading the document. Photos are able to be previewed and this is an awesome feature we'd like to see extended to documents and any other file type.
When we invite people in, we have to train them on it and continue to provide support as they acclimate. For people with low computer literacy, it's somewhat intimidating and they avoid the checklists unless we continually remind them. We know Process.st reminds them via email, but it doesn't seem to encourage them to complete the lists, they see it as a nag... It's an unfortunate truth with people who aren't as process oriented as we are.
Attachment download, upload, viewing, etc could also use some touch-up. When wanting to preview .pdf/.xls/.docx attachments, there isn't a way to view without downloading the document. Photos are able to be previewed and this is an awesome feature we'd like to see extended to documents and any other file type.
When we invite people in, we have to train them on it and continue to provide support as they acclimate. For people with low computer literacy, it's somewhat intimidating and they avoid the checklists unless we continually remind them. We know Process.st reminds them via email, but it doesn't seem to encourage them to complete the lists, they see it as a nag... It's an unfortunate truth with people who aren't as process oriented as we are.
What problems is the product solving and how is that benefiting you?
Document control and assignments to collaborators has been very useful.
Good for teams
What do you like best about the product?
With Process Street, you build steps and can include instructions. This is very helpful for us as we have a lot of auditors come in, so we normally operate with paper checklists to make sure every step is done, since we know it will be checked later. It's helpful because now instead of passing around paper checklists as everyone does their own part of it, we can electronically hand things off to others. A lot easier to work as teams with some working at home. And with instructions attached, if one person has to be out, others can take over their duties.
What do you dislike about the product?
Pretty much anyone can do a checklist without any special training, which is great. It does take some knowledge to build the templates in, so we have one person on our team who is skilled in that.
What problems is the product solving and how is that benefiting you?
Awesome when some people are working from home.
So far, so good!
What do you like best about the product?
The thing I like most about Process Street is that it is pretty user friendly, especially to start creating and using basic processes. I also like the integrations and some of the more complex features that the software offers if you spend the time to learn how to use them. They can really improve your work efficiency.
What do you dislike about the product?
The biggest hurdle with a software like this is getting your staff to use it. New software can be intimidating. We did have a training session, but I found it was a little too much too fast when staff were just getting introduced to the system.
What problems is the product solving and how is that benefiting you?
Overall this system is helping us to make our processes consistent and ensure that everyone knows who is accountable for different tasks.
Recommendations to others considering the product:
If you're looking for documenting actually processes, with checklists, instructions and clear accountabilities then this software does the trick.
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