Process Street
Process StreetReviews from AWS customer
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This tool is how I manage my virtual assistant and keep our quality high!
What do you like best about the product?
Being able to define processes, assign them to team members, and track progress. Even complex processes are definable with this tool. Significant improvements in tracking have been made over the last year or so. This really helps!
What do you dislike about the product?
It probably goes without saying that it would be helpful to have it cost less, but it would be helpful, especially to add team members with minor roles. I would include more team members that have a very occasional interactions with processes but cannot afford the full rate, so I make do, and this isn't great. I'd like to have easier ways to create conditional routes through my processes. I wish there was an easier way to back up my processes as well.
What problems is the product solving and how is that benefiting you?
Managing my virtual assistant who is on the other side of the world! Marketing, client onboarding, client offboarding, database maintenance, scheduling, etc. Coordination between me as the leader and my remote team is critical and Process.St makes this very easy. It is especially helpful in working with staff that are virtual.
Recommendations to others considering the product:
It's important to implement processes and process workflow in any company. It creates better alignment and eliminates duplicate work. It gets your team all on the same page. Just do it.
A common sense solution to an everyday problem!
What do you like best about the product?
Process street allows us to keep all of our processes and workflows properly organized and up to date. Changes to a workflow can be made very easily and then updated globally across any active checklists that may be in motion.
Between webhooks, API and Zapier integrations, there should be little issues with scaling user content. It is super easy and maintaining the integrity of the data is also easy (through user permissions and roles).
Between webhooks, API and Zapier integrations, there should be little issues with scaling user content. It is super easy and maintaining the integrity of the data is also easy (through user permissions and roles).
What do you dislike about the product?
Process Street can be utilized in a variety of ways, depending on the individual user. I think it is essential for the user to decide in the beginning if they will use the platform only for internal mapping or if you intend to invite other users/collaborators into a checklist.
An additional feature that I could see being massively useful is the ability to "publicize" workflows.
An additional feature that I could see being massively useful is the ability to "publicize" workflows.
What problems is the product solving and how is that benefiting you?
By utilizing the easy to use drag and drop wizard, we have been able to consolidate notes, templates, checklists, etc. all into one application! We are now able to keep everything in one place instead of being spread out across multiple SaaS platforms. Eliminating this redundancy allows us to also reduce our overhead.
Recommendations to others considering the product:
It is not an "all-in-one" solution for managing workflows and processes but then again, no SaaS truly is! A great application to have as the backbone for process management! Overall easy to use, setup and integrate. Support staff and developers are super helpful which is important.
Best and simplest process management platform
What do you like best about the product?
Have been using PS for more than a year; it's amazing, easy to manage, and easy to use on a daily basis.
What do you dislike about the product?
Price is way too high for small companies
What problems is the product solving and how is that benefiting you?
Unify process documentation
Keep team updated on how we do things
Manage checklists
Save me from tons of errors
Keep team updated on how we do things
Manage checklists
Save me from tons of errors
Recommendations to others considering the product:
Discipline is the most required skill
Outstanding experience with Process street
What do you like best about the product?
Great App, Helps me and my customers to keep on track of variety kinds of processes.
What do you dislike about the product?
I'm an Israeli and use the Hebrew language. Unfortunately it is not supported so good.
Editing tasks can cause deleting headlines accidentally.
Editing tasks can cause deleting headlines accidentally.
What problems is the product solving and how is that benefiting you?
Doing same processes again and again with similar standard and quality regardless the person running the processes, I'm adding to it a lot of supported automation (I work with Integromat but Zapier is supported as well) and this allow me to set document for both manual and automated task so everything is clear and easy to understand.
Great Product: simple, intuitive, saved me from having to create an application from scratch!
What do you like best about the product?
Very Straightforward - anyone can get started with ease. Also, easy to make adjustments or additions whenever you need with ability to update existing checklists.
What do you dislike about the product?
Overview is a great concept to see the status of all your checklists using a given template, but having available sorting of all columns, word wrap on titles, etc. would be really beneficial.
What problems is the product solving and how is that benefiting you?
Communication!!! We were all over the place with spreadsheets, and having to search (and search) in email to find answers. It's all in Process.St now and anyone on our team can get answers they need, leave comments, etc.
Recommendations to others considering the product:
You get a free trial, what's to lose? I found almost immediate value, and had a lot of our key processes built while still in the trial.
10/10 in every category
What do you like best about the product?
Simplicity with the option to make more advanced process' if needed
What do you dislike about the product?
What's to dislike? I don't have any complaints
What problems is the product solving and how is that benefiting you?
Solved: reduced paper. Benefits: opened up my boss' mind to automated checklists and digital procedures
Makes completing complicated, multi-step processes easier and faster
What do you like best about the product?
It's easy to set up processes, and it's easy (and fun) to complete processes.
I love that I don't have to recall what I am up to, I can just check where I am in the process.
And all the fine details in a process, once they are recorded I don't have to keep asking questions about "what to do here".
I love that I don't have to recall what I am up to, I can just check where I am in the process.
And all the fine details in a process, once they are recorded I don't have to keep asking questions about "what to do here".
What do you dislike about the product?
Sometimes I need to reorder tasks and thus form fields within the process that are collecting data. Right now there is no way to move a form field from one task to a new task without either creating a new version of that field (and thus get a new name/reference). Then if I delete the old field you loose all the data.
What problems is the product solving and how is that benefiting you?
I am currently using for order processing where there are multiple steps.
e.g. confirm payment, send draft of design, create supplier PO documents, quality check items, email paperwork, etc.
e.g. confirm payment, send draft of design, create supplier PO documents, quality check items, email paperwork, etc.
Recommendations to others considering the product:
If you are looking for an easy to use tool to both record your processes and make it easy to run through your processes, give Process Street a try!
Keeps Me Organized
What do you like best about the product?
I logged all my processes once and can now mindlessly check off tasks on my checklist instead of using up valuable mental bandwidth. I can also edit and improve these processes seamlessly as I go.
What do you dislike about the product?
I'm on a year-long free trial run and would love to use all of these great features for free going forward (I use Process Street for my media platform -- a blog and podcast network -- that is not currently generating any revenue just yet).
What problems is the product solving and how is that benefiting you?
It's allowed me to keep track of all of the regular processes I go through on a weekly basis and run through them without much thinking. It's a way to log and keep track of everything. It comes most in handy when I've recorded multiple podcasts with multiple guests and am keeping track of the steps of my post-production process for each.
Recommendations to others considering the product:
Keep refining your processes to make them more effective and more efficient.
Process Street Works With Me
What do you like best about the product?
The tool saves me lots of time and frustration. I recently was reminded of this when one of the features broke (as they do in all software). It forced me to do my processes "the old way" for a short time. Process Street support was right on it, understood the problem immediately, and even helped me develop a workaround while they fixed it.
What do you dislike about the product?
I wish it was more friendly with larger sized files.
What problems is the product solving and how is that benefiting you?
I process a lot of audio files and publish them with articles and photos. Process Street helps me manage an approvals process, keeping audio, photos, copy, and metadata all together in the same place. My clients love using it because confusion is eliminated and no more tons of emails back and forth and getting mixed up.
Recommendations to others considering the product:
Take advantage of the staff consultations, webinars, etc. They are so great to work with and have helped me a lot in making Process Street an integral part of how I do business.
Great SOP and Workflow Software
What do you like best about the product?
Process.st allows you to organize and streamline your workflows and process in a way that makes it easy to duplicate your efforts. When I have to on-board a new employee, I only have to run down a checklist with them 1-2 times no matter how complex the process. Also because the process is outlined in front of my employees, they are able to participate in process improvement...and THAT is the real gold that I have been able to extract from using Process.st
What do you dislike about the product?
The way the inbox is set up makes it easy for a ton of tasks to pile up. It give the semblance that you have a bunch of unread messages when it's really just notifying you about upcoming work. Also I wish there was a one click text option similar to the one click email.
What problems is the product solving and how is that benefiting you?
I have been able to train my employees faster as well as delegate/automate more work faster! Before I used Process Street I was creating workflows inside of spreadsheets which were GREAT but they didn't have the additional capabilities like one click email or due date reminders. Even as a single creator and user of my processes, it has become infinitely easier to complete tasks because Process Street.
Recommendations to others considering the product:
Process st is a great tool to use if you need to scale/automate your business. The checklists that you will create on here will literally become the skeleton of your business. Everything else will be build upon that.
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